Are you organised, curious and commercially minded, with a desire to build a career in business development, marketing or client engagement? This is an exciting opportunity to join RQA Group as a Business Development Coordinator, supporting a growing international consultancy with sales coordination, client engagement and marketing activity. You’ll play a varied and important role at the heart of the business, helping identify new opportunities, strengthen client relationships and support the team’s continued growth. With training, hybrid working and the chance to develop your skills across business development and marketing, this role offers real variety, responsibility and long-term career potential within a supportive employee-owned business.
Key Responsibilities:
Business Development & Client Support
- Support Business Development Managers (BDMs) to identify and develop opportunities within existing and prospective clients.
- Review monthly client and insurance renewal data to identify companies requiring proactive engagement.
- Research client organisations, projects, incidents and previous consultancy activity to provide valuable insights to the Business Development team.
- Prepare and maintain prospecting and follow-up task lists for BDMs.
- Work closely with project team to gather information on completed projects, ongoing work and client relationships.
- Contact lapsed clients and support re-engagement activities where appropriate.
- Coordinate meetings, calls and appointments with prospective and existing clients.
- Maintain CRM, enquiry databases and SharePoint records, ensuring information, proposals and supporting documentation are accurate and up to date.
- Track sales activity and ensure follow-up actions are completed in a timely manner.
- Assist with the preparation of proposals, presentations and client-facing materials.
Marketing & Events Support
- Assist with the planning and delivery of marketing campaigns and events/networking functions.
- Create and schedule content for LinkedIn, email campaigns and website articles.
- Support the production of the company publications, reports and promotion materials.
- Create simple graphics and visual content using Canva, Adobe Creative Suite or similar tools.
About You
We're looking for someone who is enthusiastic, curious and proactive, with a positive attitude and a desire to learn.
You'll enjoy investigating and organising information, connecting the dots between different pieces of data and helping others make informed decisions. You'll be confident communicating with colleagues at all levels, from consultants and project teams through to senior leadership, and able to build effective working relationships across the business.
This role would suit someone who enjoys taking ownership of tasks, working independently and continuously developing their knowledge and skills.
Essential Skills and Attributes
- Highly organised, with the ability to manage multiple priorities and deadlines.
- Strong verbal and written communication skills.
- Ability to research, analyse and present information clearly and accurately.
- Excellent attention to detail and a professional approach to work.
- Confident using Microsoft Office applications, particularly Excel, Word and PowerPoint.
- Comfortable working independently and using initiative to solve problems.
- Willingness to learn new systems, processes and industry knowledge through both formal training and self-development.
- Confidence engaging with stakeholders across all levels of the business, including senior management and external consultants.
- Positive, collaborative and adaptable attitude.
- Applicants must be able to demonstrate their right to work in the UK.
- Full UK driving licence and access to a vehicle, as regular travel to our office is required.
Desirable Skills and Experience
- Previous experience in an administrative, business support, customer service, marketing or sales role.
- Experience maintaining CRM systems, SharePoint sites or client databases.
- Familiarity with LinkedIn, email marketing platforms (e.g. Mailchimp) and website content management systems (e.g. WordPress).
- Experience using Canva, Adobe Creative Suite or similar design tools.
- Experience coordinating projects, events or business development activities.
Qualifications
- We will consider candidates with relevant experience and a strong desire to learn.
What We Offer
- Training and ongoing development.
- Exposure to a broad range of business development and marketing activities.
- Hybrid working arrangement.
- Opportunity to gain responsibility and develop a long-term career within a growing business.
- Supportive and collaborative team environment.
- Full time role (37.5 hours per week) with 20 days annual leave + national holidays.
- Extra day of annual leave on your birthday.
- Opportunity to join a company owned by its employees through an Employee Ownership Trust (EOT), where everyone shares in the long-term success of the business.
The role is based in the RQA Reading UK office in Swallowfield. We currently operate 3 days in the office (Tuesday, Wednesday and Thursday) and 2 days work from home (Monday and Friday).
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
- Company pension
- Life insurance
- On-site parking
Application question(s):
- The RQA Group office is in Swallowfield, Reading, UK. Please confirm that you are in commuting distance of the office and have access to a car. Public transport is not an option. We operate 3 days in the office and 2 work from home.
Work Location: Hybrid remote in Reading RG7 1WY
