Claims advisor Work, Jobs in Reading, Brk (with Salaries)

Retailer Support Advisor
Castle Trust Bank —Basingstoke
- £26,500 a year
- Full-time
- Customer service
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Payroll Officer
Proactis —Reading
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
Quick apply
1d
Customer Support Advisor
Guardsman Industries —Abingdon
- £24,358.62 - £24,788.48 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
2d
Customer Sales Advisor
Halfords —Reading
- £11.28 - £13.14 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
1d
Customer Services Advisor
Halfords —Maidenhead
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Lecturers
Uxbridge College —Uxbridge
- £33,429 - £46,618 a year
- Full-time
- Teaching
- Annual leave
Dispensing Optician
Hakim Group —Reading
- £29,000 - £34,000 a year
- Full-time
- Employee discount
1d
After-Sales & Warranty Specialist
CCR (Carrier Commercial Refrigeration) —Abingdon
- Analysis skills
- HVAC
Centre Manager
Halfords —Reading
- £42,000 - £53,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
11d
Partner
DMH Stallard —Guildford
- Hybrid work
- Business development
- IT
- Leadership
Modern Infrastructure & Platforms Technical Consultant
Hewlett Packard Enterprise —Winnersh
- Full-time
- Computer Science
- Bachelor's degree
Apprentice Group Warranty Administrator
Hartwell PLC —Abingdon
- £8 an hour
- Full-time
- Administrative experience
- Communication skills
- Mechanical knowledge
Quick apply
HR Business Partner – Northern Europe
Ceva —High Wycombe
- Hybrid work
- Travel
- Human resources
Quick apply
Retail Sales Advisor
Brewers Decorator Centres —Guildford
- £28,136 a year
- Customer service
- Communication skills
- Employee assistance programme
8d
Group Financial Controller
Tokamak Energy —Abingdon
- £90,000 - £110,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Accounting
Quick apply
8d
Service Advisor, Harley-Davidson Guildford
Lind Group Holding Company Ltd —Guildford
- £25,775.88 - £28,175.88 a year
- University
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Service Advisor
H.R. Owen —West Byfleet
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Accountant
BYD Europe —Uxbridge
- Full-time
- Analysis skills
- Bachelor's degree
- Accounting
4d
Senior Surveyor/Associate | Compulsory Purchase & Compensation
Knight Frank —Hendred
- Full-time
- Business development
- Analysis skills
- Travel

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Payroll Officer
Proactis —Reading
Act as primary contact for pension providers and advisors. Liaise with insurance brokers and providers for renewals, claims, and queries.
£50,000 - £60,000 a year
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1d
Payroll Manager
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Prior experience in human resources or payroll administration is desirable. Manage accounts payable related to payroll, including deductions and benefits…
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Retailer Support Advisor

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£26,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Customer service
Financial services
Communication skills

Full job description

Retailer Support Advisor

“Supporting our retail partners to deliver outstanding customer experiences.”

At Castle Trust Bank we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

Our Retail Finance division, Omni Capital, partners with retailers nationwide to provide their customers with flexible, innovative credit solutions. Using state‑of‑the‑art technology, we enable customers to spread the cost of their purchases while delivering a seamless experience for our retail partners. We’re now looking for talented individuals to help drive the continued success of Omni.

What you’ll lead and deliver:

As a Retailer Support Advisor, you’ll join our Operations team, playing a key role in supporting our retailer partners and the wider Omni business.

You’ll be responsible for handling retailer enquiries, supporting onboarding and training processes, and managing a range of operational activities that underpin our retailer relationships. Acting as a vital link between Retailer Operations, Operations Management and the Omni Account Management Team, you’ll ensure retailers receive a high‑quality, responsive service at all times.

You will:

Act as the first point of contact for retailer enquiries
Support retailer onboarding, training and ongoing operational requirements
Handle retailer application enquiries and act as the first point of escalation for customer claims
Provide day‑to‑day retailer servicing support, including: IT access and login support, Navigation of the Omni retailer portal, Payments and transactional queries
Liaise closely with the Omni Account Management and Operations teams to ensure smooth retailer support
Maintain accurate records and ensure high standards of service delivery

This is a full time role based in Basingstoke 5 days a week.

What you’ll bring:

We would like an individual who brings a strong customer‑focused mindset and a professional, approachable manner. In addition you will have the following experience

Essential

Previous experience in a customer service or support role
An excellent telephone manner
Strong communication skills, both written and verbal
High attention to detail and accuracy
The ability to manage changing priorities while maintaining service quality

Desirable

Experience within retail finance or financial services
Commercial awareness and an understanding of client relationships
Knowledge of the Consumer Credit Act (highly advantageous)

Why join Castle Trust Bank?

Competitive salary
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

claims advisor jobs in reading, brk

Retailer Support Advisor

Payroll Officer

Customer Support Advisor

Customer Sales Advisor

Customer Services Advisor

Lecturers

Dispensing Optician

After-Sales & Warranty Specialist

Centre Manager

Partner

Modern Infrastructure & Platforms Technical Consultant

Apprentice Group Warranty Administrator

HR Business Partner – Northern Europe

Retail Sales Advisor

Group Financial Controller

Service Advisor, Harley-Davidson Guildford

Service Advisor

Senior Accountant

Senior Surveyor/Associate | Compulsory Purchase & Compensation

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