Direct response manager Work, Jobs in Reading, Brk (with Salaries)

PHB Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
3d
Field Care Supervisor
Care Response Ltd —Sunningdale
- £27,500 - £29,500 a year
- Full-time
- IT
- In-person
- Care plans
- Paid training
- Health & wellbeing programme
Quick apply
2d
Lived Experience and Involvement Coordinator
AGP —Oxford
- £10,966.80 - £11,716.22 a year
- Part-time
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Child Exploitation and Edge of Care Team Manager
Adolescent Service —Slough
- £57,824 - £60,085 a year
- Full-time
- Hybrid work
Quick apply
Applications Manager
Infinitesima —Abingdon
- £79,000 - £92,000 a year
- Engineering
- Travel
- Annual leave
Quick apply
4d
Regional Facilities Manager
NAB-Jones Lang LaSalle Services —Lower Earley
- Full-time
- Management
- Microsoft Office
- Project management
Quick apply
Client Services Manager
Eurofins UK Clinical Diagnostics —Guildford
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
9d
Security Manager
Mitie —Farnborough
- £21.83 an hour
- Full-time
- Management
- Microsoft Office
- First Aid Certification
5d
Head of Service for Adult Community Health Services
Royal Surrey NHS Foundation Trust —Godalming
- £81,774 - £93,879 a year
- Full-time
- Management
11d
Estates Maintenance Operations Manager (Hillingdon Hospital)
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £63,665 - £70,887 a year
- Full-time
5d
Deputy Regional Manager
Airbus Helicopters UK Ltd —Oxford
- Full-time
- Sales
- Engineering
- Maintenance
- Annual leave
- Employee assistance programme
3d
Facilities Manager
Kent —Woking
- Full-time
- Maintenance
- English
- Administrative experience
2d
IT Operations Manager
Trafalgar Entertainment —Woking
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- IT
- Communication skills
3d
Technical Author
Airbus Helicopters UK Ltd —Oxford
- Full-time
- Google Suite
- Sales
- Maintenance
- Employee stock ownership plan
12d
Private Sector Housing Manager
Runnymede —Addlestone
- £42,744 - £60,301 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Free parking
- Annual leave
Senior Regional Security Manager – EMEA
Gilead Sciences —London
- Full-time
- Bachelor's degree
Performance & Insight Manager
Harvey Water Softeners —Woking
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior M365 Platform Engineer
BCA —Hook
- Up to £52,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
Section Supervisor [Overhead Line Equipment]
Network Rail —Reading
- £61,103 a year
- Full-time
- Hybrid work
- Maintenance
- Supervising experience
- Employee discount
2d
Consultant, SailPoint ISC
Cyderes —Reading
- Full-time
- Hybrid work
- Oracle
- Annual leave
- Life insurance
Quick apply

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PHB Officer

NHS Thames Valley Integrated Care Board
Oxford

Apply Now

Job details

Full-time
£32,073 - £39,043 a year
3 days ago

Full job description

All-Age Complex and Continuing Care are a team of clinical, business, commissioning specialists who provide continuing healthcare (CHC) children and young people’s continuing care (CYPCC) and complex care commissioning to individuals across the Thames Valley footprint.

Our operating model has three main areas of activity,

Neighbourhood teams work alongside health and social care partners within the community assessing, reviewing and case managing care for adults and children within Oxford, Buckinghamshire or Berkshire, working directly with individuals and families.

Central services teams act as the front door and end to end service delivery, managing referrals into the service, business, administration and invoicing functions. Working closely with individuals and their families.

Commissioning Contracting and Brokerage team work closely with care providers and social care to commission individualised care for individuals.

The PHB Officer will work with the PHB Manager to support people through the process of understanding and/or subsequently receiving a Personal Health Budget (PHB) and using the budget to purchase the care they require.

This will mean being a primary point of contact for patients, families and professionals for people eligible for either NHS Continuing Healthcare or NHS Children’s & Young People Continuing Care.

Please note it is proposed that this post will be in scope to transfer to Frimley Health NHS Foundation Trust (FHFT) on the 1 September 2026. If you are appointed prior to 1 September 2026, you will join Thames Valley ICB initially, but it is proposed that your employment will then transfer to FHFT in accordance with TUPE/ CoSOP regulations. If your start date is on or after the 1 September 2026 it is planned that you will be employed directly by FHFT from commencement.

To work closely within the current AACC team to ensure that PHBs continue to be embedded as part of AACC business as usual/clinical commissioning.

Ensure PHBs are the default operating model for everyone in receipt of a homecare package, and through the process of regular reviews identify what’s working or not working with existing arrangements and discuss with people the options to manage their care and support differently.

Oversee the development of a personalised support plan and supporting individuals to identify and commission services that best help them to meet the health outcomes.

Ensure patient / representative are aware of their indicative budget and how a final budget is developed and agreed.

Develop the final budget once the Personalised Care and Support plan had been developed by clinician/patient/representative.

To work directly for the individual and family, making sure that they stay in control and get the most out of their lives.

To provide on-going assistance, where required, to support individuals in the management and regular review of their PHB. To be the first point of contact for all enquiries for PHB’s ensuring these are answered and dealt with appropriately and in a timely and confidential manner and taking any necessary follow up action. This includes taking complex and very sensitive telephone calls, listening, and guiding the caller through to a satisfactory response. Respond to and escalate as appropriate queries raised in relation to the financial transactions in an accurate and professional manner.

To develop and maintain an extensive knowledge of available resources and to use this knowledge to provide individuals in receipt of a PHB with information about the choices available to them.

To develop and maintain links with partner organisations and agencies in order to offer the broadest range of options to patients in developing their health care packages (health, social care and 3rd sector) and successfully signpost individuals to their services. This could include NHSE, ICSs, GPs, voluntary and community organisations etc.

To undertake PHB service user reviews to help develop and shape future commissioned services.

To assist in the development of operational policies, procedures and guidance for PHB within AACC.

To work closely with Finance colleagues to ensure direct payments are paid accurately and regularly.

To have responsibility to maintain comprehensive and up to date records in accordance with the requirements of the post, using existing databases.

Apply Now

Refine Your Search

direct response manager jobs in reading, brk

PHB Officer

Field Care Supervisor

Lived Experience and Involvement Coordinator

Child Exploitation and Edge of Care Team Manager

Applications Manager

Regional Facilities Manager

Client Services Manager

Security Manager

Head of Service for Adult Community Health Services

Estates Maintenance Operations Manager (Hillingdon Hospital)

Deputy Regional Manager

Facilities Manager

IT Operations Manager

Technical Author

Private Sector Housing Manager

Senior Regional Security Manager – EMEA

Performance & Insight Manager

Senior M365 Platform Engineer

Section Supervisor [Overhead Line Equipment]

Consultant, SailPoint ISC

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