Guest experience leader Work, Jobs in Reading, Brk (with Salaries)

HOSPITALITY CHAMPION
Shake Shack —Reading
- From £14.48 an hour
- 8 hour shift
- Customer service
- No experience needed
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
Hilton —Reading
- £12.71 an hour
- Full-time
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
8d
Team Member
Tortilla —Reading
- Up to £12.71 an hour
- Full-time
- Customer service
- Hotel
- Quick service & fast food restaurant
- Employee discount
Quick apply
Receptionist
Sodexo —Reading
- £16 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Employee assistance programme
Quick apply
1d
General Manager
Spinners UK —Reading
- From £42,000 a year
- Full-time
- Bar
- Team management
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Front of House Team Leader
Butcombe Group —Reading
- £8.50 - £14.50 an hour
- Full-time
- Serving
- Bar
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager
Best Western Reading, Calcot —Reading
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
Bartender - Part Time (Late Nights)
Boom Battle Bar - Reading —Reading
- £13 an hour
- Part-time
- Bar
- Annual leave
- Employee assistance programme
Quick apply
8d
Front Office Supervisor
Hilton —Reading
- £26,818.13 a year
- Full-time
- Hotel
- Front desk
3d
Assistant General Manager
Inspired Villages —Reading
- Computer literacy
- Hotel
- Computer skills
- Annual leave
- Employee discount
Bar staff / 2367 - The Catherine Wheel, Henley-on-Thames
J D Wetherspoon plc —Henley on Thames
- £13.01 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
5d
Assistant Restaurant Manager
Phyllis Court Club —Henley on Thames
- Up to £33,165.30 a year
- Weekend availability
- Sales
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Assistant - Full Time - Birdworld
Client Careers Site —Farnham
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Guest services
- Free parking
- Employee assistance programme
Quick apply
1d
Duty Manager
Prezzo Italian —Reading
- £12.99 - £13.50 an hour
- Part-time
- Restaurant management
- Team management
- Guest services
Quick apply
Guest Services Assistant - Full Time - Birdworld
Birdworld —Farnham
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Guest services
- Free parking
- Employee assistance programme
Quick apply
1d
Casual Room Attendant
Hilton —Reading
- £12.71 an hour
- Part-time
- Guest services
10d
Press Officer
Dynamic Planner —Reading
- Full-time
- Hybrid work
- Financial services
- AI
- Internship
Night Crew Member - Moxy London Heathrow Airport
Hotel Co 51 UK —London
- £14.53 an hour
- Full-time
- English
- Hotel
- Employee discount
Quick apply
1d
Guest Service Assistant
Hilton London Heathrow Airport Terminal 5 —Slough
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Shift Leader - Guest Services
Coworth Park —Ascot
- English
- Hotel
- Front desk
- Employee discount

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HOSPITALITY CHAMPION

Shake Shack -
Reading

Quick apply

Job details

From £14.48 an hour

Benefits

Discounted or free food
Company pension
Employee assistance programme
Employee discount

Qualifications

Front of house supervision
Guest relations
Customer service
Coaching
No experience needed
Training & development
Leadership
Team motivation leadership

Full job description

Stand For Something Good With Us!

We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Hospitality Champion

Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Hospitality Champion who loves to serve!

At Shake Shack, hospitality isn’t a department—it’s our way of life. As our Hospitality Champ, you’ll be the beacon of warmth, energy, and Shack-style hospitality that keeps guests coming back and teammates inspired. This role blends front-of-house leadership with an unstoppable passion for service, helping to shape a Shack where every visit feels personal and every guest leaves with a smile.

Qualifications:

No previous experience required!
You live and breathe people-first service and believe a great experience can change someone’s day
You’ve got hustle, heart, and a sharp eye for what makes hospitality truly shine
You're confident leading a shift and coaching others, with or without the official title
You thrive in fast-paced environments and can roll with the rhythm of a busy service
Experience in hospitality or leadership is a plus, but passion and presence are what we value most
Availability: Saturday (8 hours shift – hours TBC)

Responsibilities:

Be the living, breathing embodiment of our hospitality culture—your energy sets the tone for the whole Shack.
Lead by example on the floor, coaching and inspiring the team to elevate every moment of the guest journey
Jump in wherever needed—greeting guests, resolving issues, celebrating great service in the moment
Collaborate with leaders to champion training, team development, and consistent hospitality standards
Keep a pulse on the Shack atmosphere: Is the vibe right? Is the music pumping? Are our guests smiling? You’ll know.
Spark team motivation and build camaraderie—after all, hospitality starts with how we treat one another

Our Benefits Include:

Starting hourly rate £14.48, including under 18 years old
Bonus scheme
Company pension
EAP (employee assistance programme)
Career development opportunities – we are growing!
Free drinks and food on lunch breaks and 30% staff discount on food outside of work

About Us

Beginning as a hotdog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy they we "Stand for Something Good."

Join a unique team with a culture unlike any other!

Quick apply

Refine Your Search

guest experience leader jobs in reading, brk

HOSPITALITY CHAMPION

Receptionist

Team Member

Receptionist

General Manager

Front of House Team Leader

Guest Service Manager

Bartender - Part Time (Late Nights)

Front Office Supervisor

Assistant General Manager

Bar staff / 2367 - The Catherine Wheel, Henley-on-Thames

Assistant Restaurant Manager

Guest Services Assistant - Full Time - Birdworld

Duty Manager

Guest Services Assistant - Full Time - Birdworld

Casual Room Attendant

Press Officer

Night Crew Member - Moxy London Heathrow Airport

Guest Service Assistant

Shift Leader - Guest Services

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