Inbound customer service representative Work, Jobs in Reading, Brk (with Salaries)

Customer Services Representative
Linehaul Express Ltd —Slough
- £26,000 - £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Sales Development Representative
Commvault —Reading
- Full-time
- Hybrid work
- Sales
- Salesforce
- No degree
4d
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
2d
Junior Inbound Sales Representative
OEConnection —Newbury
- Full-time
- CRM software
- Customer service
- Communication skills

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Customer Service and Technical Advisor (Call Centre)
Manrose Manufacturing Ltd —Reading
Be the conduit between our external sales team and their regional customers to provide first class sales and service support. Job Types: Full-time, Permanent.
£12.71 an hour
Quick apply
Customer Service Representative
Volvo Group —Reading
As Customer Service Representative (CSR) you will be responsible for delivering high-quality support to customers, dealers, and partners.
£30,000 a year
4d

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Customer Services Representative

Linehaul Express Ltd -
Slough

Quick apply

Job details

Permanent | Full-time
£26,000 - £27,500 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office

Full job description

Job Title: Customer Services Representative
Department: Customer Services
Working Pattern: Monday to Friday (09:00-17:30)
Salary: £26-£27.5K
Reporting to: Customer Services Supervisor

Role and Responsibilities

The role is multi – functional, handling a variety of requirements within the Customer Services department including but not limited to, handling enquiries and complaints, POD/service performance reporting and booking inbound/outbound collections.

- Communicate effectively with customers, internally with other departments and with overseas offices, via email and telephone.

- Resolve customer queries & complaints, via phone & email, within dedicated time frame.

- Generate and provide quotations to customers.

- Directly liaise with Linex offices and agents to ensure KPI’s are met and adhered to.

- Monitor shipment contents in line with compliance, liaising with customers on restrictions and prohibitions.

- Ensuring status updates and POD’s on all consignments are updated within the transit time and are provided to the customer.

- Completing collection notes prior to hand over to the operations department.

- All ad-hoc tasks as required.

Experience

- Previous customer service experience is desirable but not essential as full training will be provided.

- Strong Microsoft Office skills including excel, word and outlook.

- Ability to learn, adapt and prioritise in line with deadlines.

- High level of attention to detail.

- An individual with a genuine desire to grow their skillset with a can-do approach to all tasks set.

Job Types: Full-time, Permanent

Pay: £26,000.00-£27,500.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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inbound customer service representative jobs in reading, brk

Customer Services Representative

Sales Development Representative

Supervisor, Export Customer Service

Junior Inbound Sales Representative

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