Retention specialist Work, Jobs in Reading, Brk (with Salaries)

Market Insights Specialist
SSE —Reading
- £42,600 - £86,400 a year
- Data analysis skills
- Project management
- Employee discount
- Gym membership
2d
Protection Consultant / Non-Advised / New Business
LetsGoCover —Farnborough
- £26,000 - £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
9d
Protection Adviser
LetsGoCover —Farnborough
- £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
9d
Senior Social Worker - Parenting Assessor (£49,918–£53,048 plus 4% Retention Payment after 1 year)
Bracknell Forest Council —Bracknell
- £49,918 - £53,048 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Work from home
6d
Dyscalculia Specialist Tutor
Young Giants —Reading
- £30 - £40 an hour
- Bachelor's degree
- Travel
- Mentoring
Quick apply
1d
Training and Development Coordinator
Glenholme Healthcare Ltd —Eton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Presentation skills
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Data Governance Manager
Cover-More —Uxbridge
- £90,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
7d
IPS Employment Specialist
Sovereign & Bale —Basingstoke
- £29,556 - £35,413 a year
- Full-time
Quick apply
Territory Manager - North West
BD —Winnersh
- £43,300 - £66,025 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Student Success Coach
University of Surrey —Guildford
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Relocation assistance
11d
Manager, Client Engagement
ICON Plc —Reading
- Full-time
- Remote
- Marketing
- Business development
- Bachelor's degree
- Employee assistance programme
Information Security & Data Protection Manager
The Focusrite Group —High Wycombe
- £60,000 - £85,000 a year
- Full-time
- Hybrid work
- IT
- Life insurance
Quick apply
Resource Specialist
Public Sector Resourcing —Aldermaston
- Full-time
- Hybrid work
- Microsoft Excel
Graduate Operations Manager
Palmer and Howells —Woking
- £38,000 a year
- Culinary experience
- Travel
- Contracts
- Annual leave
- Life insurance
Governance and Compliance Officer
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- University
- Employee discount
6d
Data Protection and Information Governance Lead - 6 month Fixed Term Contract
Housing Solutions —Maidenhead
- £35,411 - £58,232 a year
- Part-time
- Communication skills
- Annual leave
7d
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
9d
Business Development Manager- Jenick Travels and Tours Ltd
JENICK TRAVELS AND TOURS LTD —West Drayton
- £55,200 a year
- Full-time
- Hybrid work
- Hospitality
- Business development
- Analysis skills
- Employee discount
- Sick pay
Quick apply
Graduate Marketing Associate
Automation Consultants Ltd —Reading
- £25,000 - £30,000 a year
- Hybrid work
- Marketing
- Social media management
- AWS
- Flexible schedule
Data Protection Officer, Director
Oxford Nanopore Technologies —Oxford
- Full-time
- Supervising experience
- No degree
- Organisational skills

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Market Insights Specialist

SSE -
Reading

Apply Now

Job details

Permanent
£42,600 - £86,400 a year
2 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount
Gym membership

Qualifications

Power BI
Data analysis skills
Project management

Full job description

Base Location: You'll be expected to spend 50% of your working week in either our Glasgow, Reading or Dublin office

Salary: £42,600 - £64,000 or €57,600 - €86,400 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

As the Market Insights Specialist for Energy Customer Solutions, you will play a critical role in embedding an insight-led, customer-first culture across the propositions, communications, marketing and sustainability teams. You’ll be responsible for analysing customer behaviour, market dynamics, and competitor activity to deliver actionable insights that shape marketing strategy, product development, and customer engagement.

Operating across multiple jurisdictions (ROI, NI, and GB), you will ensure our activity is evidence-based and commercially effective, directly driving business growth, customer retention, and overall brand performance.

You will

Conduct ongoing analysis of industry trends, competitor movements, and emerging risks to shape brand positioning and inform product and proposition development.
Design and deliver quantitative and qualitative research programs to manage customer segmentation models and profile key groups, ensuring marketing campaigns are highly targeted and relevant.
Measure and report on marketing and CRM performance through key KPIs and customer insights, enabling data-driven optimisation of campaigns, customer retention, and commercial effectiveness.
Collaborate with Brand, CRM, and Product teams to ensure insights are directly applied to creative briefs, campaign strategies, and long-term business planning.
Act as the voice of the customer by presenting actionable findings to stakeholders at all levels, while continuously refining research methodologies to improve the impact and adoption of insights.
Support the development and evolution of brand strategy by leveraging customer, market, and competitor insights to strengthen brand positioning, differentiation, and customer engagement across ROI, NI, and GB markets.

You have

A degree in Behavioural Science, Data Analytics, or a related field, with demonstrable experience in customer, market, or performance analytics.
Advanced skills in data analysis and visualization tools (Power BI, Google Analytics, GA4), with the ability to build automated dashboards and integrate diverse data sources like CRM, website data, and digital performance data.
An exceptional ability to translate complex data sets into compelling narratives and persuasive recommendations that non-technical stakeholders can easily understand and act upon.
Proven experience in designing and managing both quantitative and qualitative research programs, including the development and application of customer segmentation models and brand health tracking.
A proactive, customer-focused approach with the project management skills to lead cross-functional initiatives (Brand, CRM, Product) and ensure insights drive growth and retention.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSE Energy Customer Solutions serves over 1.3 million households and businesses across the UK and Ireland. We help our customers accelerate their net zero ambitions by providing energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on [email protected] / 01738 340826 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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Apply Now

Refine Your Search

retention specialist jobs in reading, brk

Market Insights Specialist

Protection Consultant / Non-Advised / New Business

Protection Adviser

Senior Social Worker - Parenting Assessor (£49,918–£53,048 plus 4% Retention Payment after 1 year)

Dyscalculia Specialist Tutor

Training and Development Coordinator

Data Governance Manager

IPS Employment Specialist

Territory Manager - North West

Student Success Coach

Manager, Client Engagement

Information Security & Data Protection Manager

Resource Specialist

Graduate Operations Manager

Governance and Compliance Officer

Data Protection and Information Governance Lead - 6 month Fixed Term Contract

Systems Administrator - Platform Migration & Merge Specialist

Business Development Manager- Jenick Travels and Tours Ltd

Graduate Marketing Associate

Data Protection Officer, Director

I want to receive the latest job alerts for retention specialist in reading, brk

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