Returns manager Work, Jobs in Reading, Brk (with Salaries)

Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Writing skills
- Human resources
- Organisational skills
Quick apply
Trust Services Partner
NHSProfessionals —Reading
- £26,000 a year
- Monday to Friday
- Hospital
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Genral Manager
Spinners UK —Reading
- From £42,000 a year
- Full-time
- Bar
- Team management
- In-person
- Employee assistance programme
- Employee discount
Quick apply
13h
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Conference and Events Manager
St Edmund Hall —Oxford
- £48,407 - £57,763 a year
- Full-time
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
9d
Outbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Garden Centre Workshop Coordinator & Facilitator - Englefield, Reading
Affinity Trust —Theale
- £8,586 a year
- Part-time
- Annual leave
Quick apply
12d
Personal Assistant / House Manager
Infinity Brands Limited —Gerrards Cross
- £15 - £20 an hour
- Part-time
- Hybrid work
- Google Suite
- Microsoft Office
- Organisational skills
- Free parking
- Flexitime
Quick apply
1d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Regional HR Business Partner - North
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Resort
- Employee assistance programme
Regional HR Business Partner - South
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Human resources
- Employee assistance programme
Support Office - HR Advisor
Grandir UK —Basingstoke
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Organisational skills
- Annual leave
Quick apply
Senior Client Solutions Manager
RWS Group —Maidenhead
- Full-time
- Remote
- Mentoring
- Communication skills
Weddings & Events Manager
Four Seasons —Hook
- Weekend availability
- Hotel
- Organisational skills
- Training & development
11h
Head of People & Culture Business Partner
Yum! Brands —Woking
- Hybrid work
- Leadership
- Restaurant
- Annual leave
- Employee discount
Head of Professional Services
TIEVA —Reading
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Service Manager
Voyage Care —Warfield
- £39,526 a year
- In-person
- Leadership
Quick apply
Events & Reservations Manager
Donnington & Co —Newbury
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Product Executive (Maternity Cover 12 months fixed-term)
Golfbreaks —Windsor
- £27,000 - £29,000 a year
- Hybrid work
- Salesforce
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Team Admin Assistant - Global Equities
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Life insurance
14d

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returns manager jobs near reading, brk

Front of House Manager (Maternity Cover)

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£50,000 - £52,000 a year

Qualifications

Front of house supervision
Guest relations
Report generation
Employee relations case handling
Client engagement
Writing skills
Internal department liaison
Microsoft Office Suite
Performance management
Human resources
Organisational skills
Front desk
Interviewing
Computer skills
Management reporting
Training & development
Team motivation leadership
Rota coordination

Full job description

Overall Purpose

The role of the FOH Manager will be to passionate and dedicated to delivering exceptional guest experiences. You will play a pivotal in the delivery and enhancement of this service creating memorable experiences. As the FOH Manager, you will be adaptable to change and have experience in managing and leading a large team.

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

❖ To take full responsibility, ownership and accountability for the day-to-day operations of the reception buildings within Green Park

❖ Ensure each FOH Team member understands and adheres to building procedures in a professional yet warm and welcoming manner

❖ Ensure each building reception area is kept in impeccable order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary to assist in the efficient running of Green Park

❖ Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of the Guest Experience

❖ To collate and deliver accurate reports/statistics on all aspects of information as requested from the client and senior management. This includes daily, monthly and quarterly meetings with KPI’s.

❖ Oversee and support in the reception rota, checking future planned absences and liaising with management for cover as and when required to ensure a consistent service

❖ Manage and promote the implementation for any change, upgrade or advancement in software systems for each building reception

❖ Ensuring that the FOH Team function to the professional and consistent standards expected so as to provide an exceptional level of customer focus and guest experience

❖ Ensuring that the FOH Team are correctly attired and project a professional image at all times.

❖ To be involved in and participate in interviewing potential team members for the reception buildings

❖ Be responsible for the process of meeting and greeting of all guests and visitors to the reception buildings and ensure your FOH Team provide an exceptional service. In doing so identify reception buildings where additional support is required dependent on event and function taking place

❖ To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner

❖ Where appropriate, reporting of accidents or incidents

❖ Be the point of escalation for the FOH Team and where appropriate escalate to Service Partner Operations Manager or line manager when appropriate

❖ To conduct Personal Development Reviews and any performance management requirements for the FOH Team

❖ To identify any training needs and assist in their skills and development of the FOH Team

❖ To maintain good working relationships with colleagues and other Green Park service providers. Building a strong rapport with others.

❖ Lead on first line HR matters, this includes performance management, Return to Work interviews, Advice and Counselling meetings etc

❖ Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues

❖ Ensure compliance with all current statutory legislation in respect of health and safety and the environment

❖ Any other duties as deemed necessary to support the client, customer, colleagues and St James

Knowledge

❖ Previous experience in managing and leading a large team

❖ Previous experience in working in a Corporate/hospitality environment or equivalent

❖ Previous experience in leading in HR. e.g A&C, investigations and PDR

❖ Strong understanding of

❖ Excellent knowledge of IT with experience of using Microsoft Office packages

❖ Previous experience with using visitor management systems

Skills

❖ Management skills as well as a having a collaborative approach

❖ Ability to comfortably work with a range of styles and personalities

❖ Warm, engaging personality with excellent verbal, written and interpersonal skills

❖ Ability to foster a culture of success and lead a team effectively

❖ Strong efficiency and motivation

❖ Excellent organisational skills

❖ Excellent punctuality

❖ Outgoing and “can do “attitude

❖ Innovative, creative and resourceful

❖ Tact, diplomacy and discreet when required

❖ Proactive and helpful

Quick apply

Refine Your Search

returns manager jobs in reading, brk

Front of House Manager (Maternity Cover)

Trust Services Partner

Genral Manager

Inbound Service Delivery Lead

Conference and Events Manager

Outbound Service Delivery Lead

Garden Centre Workshop Coordinator & Facilitator - Englefield, Reading

Personal Assistant / House Manager

Assistant Customer Service Manager

Regional HR Business Partner - North

Regional HR Business Partner - South

Support Office - HR Advisor

Senior Client Solutions Manager

Weddings & Events Manager

Head of People & Culture Business Partner

Head of Professional Services

Service Manager

Events & Reservations Manager

Product Executive (Maternity Cover 12 months fixed-term)

Team Admin Assistant - Global Equities

I want to receive the latest job alerts for returns manager in reading, brk

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