risk manager Work, Jobs in reading, brk (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Climate Change and Sustainability Manager
Thames Water Utilites —Reading
- Up to £90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- No degree
- Annual leave
12d
Due Diligence Manager
RSM UK —Reading
- Full-time
Risk Manager
Xe —Bracknell
- Full-time
- Analysis skills
- Team management
- APIs
- Employee stock purchase plan
Quick apply
Strategic Project Manager
Thames Water Utilites —Hampton
- Up to £65,000 a year
- Full-time
- Communication skills
- Annual leave
5d
Sr. Manager, Employee Relations
OpenText —Reading
- Analysis skills
- Bachelor's degree
- Driving
Project Manager
Softcat —Marlow
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Flexible schedule
12h
Flood Engagement Officer for Thames Valley
National Flood Forum —Thames Valley
- £24,784 - £27,840 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Supervising experience
- Project management
- Annual leave
- Work from home
Quick apply
6d
Health & Safety Manager – Luxury Estate & Hospitality Operations
Splendid Works —Windsor
- £40,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- English
Quick apply
6d
Senior Project Manager
Thames Water Utilites —Reading
- £67,000 - £80,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
Locality Manager
West Berkshire Council —Reading
- Up to £56,460 a year
- Full-time
- Management
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Project Manager
Punter Southall Group —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- DevOps
- Gym membership
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
1d
Press Officer
University of Reading —Reading
- £36,636 - £46,049 a year
- Full-time
- Teaching
Category Manager
Thames Water Utilites —Reading
- Full-time
- Hybrid work
- Annual leave
Interim National Safeguarding Manager
Guide Dogs for the Blind Association —Reading
- £55,820 - £64,029 a year
- Call to connect
- Childcare
- Travel
- Leadership
- Annual leave
- Employee discount
12d
Quality and Risk Manager
Circle Health Group —Windsor
- Up to £53,000 a year
- Full-time
- Hospital
- Data analysis skills
- Communication skills
- Employee discount
- Life insurance
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Regulated Safety Risk Manager
IAG Cargo —Hounslow
- Hybrid work
- Employee discount
- Gym membership
5d
Community Risk and Intelligence Analyst
Fire Service —Calcot
- £39,862 - £45,091 a year
- Annual leave
- Flexible schedule
6d

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risk manager jobs near reading, brk

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
1 day ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

risk manager jobs in reading, brk

Contact Centre Liaison Manager

Climate Change and Sustainability Manager

Due Diligence Manager

Risk Manager

Strategic Project Manager

Sr. Manager, Employee Relations

Project Manager

Flood Engagement Officer for Thames Valley

Health & Safety Manager – Luxury Estate & Hospitality Operations

Senior Project Manager

Locality Manager

Project Manager

Head of Projects - Reading, UK

Press Officer

Category Manager

Interim National Safeguarding Manager

Quality and Risk Manager

ZARA READING VISUAL/COMMERCIAL MANAGER

Regulated Safety Risk Manager

Community Risk and Intelligence Analyst

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