What you’ll be doing as a Salesforce Technical Lead
As a Salesforce Technical Lead, you’ll lead the technical design, development and continuous improvement of our Salesforce platform within the ERP & Integration Salesforce DevOps Platform Team. You’ll work closely with architects, developers, product teams and stakeholders to deliver scalable, secure and high-performing Salesforce solutions aligned to business needs.
- Leading the scope, design and delivery of Salesforce solutions using Agile methodologies
- Translating business requirements and user stories into functional Salesforce solutions
- Providing technical leadership, mentoring and guidance to developers and partner teams
- Reviewing and assuring technical deliverables to ensure quality, security and best practice
- Supporting integrations, APIs, platform events and complex technical problem solving
- Owning CI/CD pipelines, deployment processes and release management
- Supporting production incidents, testing and Go-Live activities
- Driving continuous improvement across the Salesforce platform and DevOps practices
Base location: Reading – Clearwater Court
Working pattern or hours: 36 hours Monday to Friday, hybrid working
Necessary requirements for the role: Ability to travel to Thames Water sites as required
What you should bring to the role
The essential criteria to help you succeed in this role is:
- Strong hands-on Salesforce development experience including Apex, Visualforce, Lightning and APIs
- Experience designing and delivering end-to-end Salesforce solutions
- Strong understanding of Salesforce Service Cloud and Field Service
- Experience with integrations, data models and custom objects
- Experience working within Agile and DevOps environments
- Knowledge of CI/CD pipelines, source control and deployment processes
- Ability to translate business requirements into technical solutions
- Salesforce certifications (Developer, Architect or Service Cloud Consultant) desirable
- Strong communication skills across technical and non-technical audiences
Additional skills and experiences would be great to have/bring:
- Experience within utilities or regulated environments
- Salesforce administration experience including roles, users, SSO and MFA
- Experience with Salesforce CPQ or Commerce Cloud
- Experience with cloud platforms such as AWS or Azure
- Experience in large-scale digital transformation programmes
- Experience with automated testing tools and frameworks
What’s in it for you?
- Competitive salary up to £85,000 per annum depending on experience
- Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
- Annual performance-related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Private Medical Health Care
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
