solutions manager Work, Jobs in reading, brk (with Salaries)

Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Free parking
- Annual leave
Flood Engagement Officer for Thames Valley
National Flood Forum —Thames Valley
- £24,784 - £27,840 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Supervising experience
- Project management
- Annual leave
- Work from home
Quick apply
6d
Solutions Manager
Acorn —Slough
- Full-time
- Analysis skills
Store Manager Designate
Vision Express —Reading
- Microsoft Excel
- Leadership
- School
- Annual leave
- Employee assistance programme
Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Regional Service Operations Manager - South
ASSA ABLOY —Reading
- Microsoft Powerpoint
Operations Manager
Powerforce —Winnersh
- £41,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee discount
Senior Project Manager
Thames Water Utilites —Reading
- £67,000 - £80,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
Due Diligence Manager
RSM UK —Reading
- Full-time
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
2d
Project Manager
Assystem —Reading
- Hybrid work
MEICA Project Manager
Glanua —Silchester
- Full-time
Quick apply
Key Account Director - FM Services
Samsic UK —Reading
- £80,000 - £85,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Quick apply
Production Manager
Open Cosmos —Didcot
- ERP systems
Estate Manager
MAPP —Maidenhead
- £50,000 - £55,000 a year
- Full-time
7d
Asset Manager
United Plant —Reading
- Full-time
- Computer literacy
Quick apply
7d
Product Manager
Uggly&Co —Marlow
- £26,000 - £35,000 a year
- Part-time
- Hybrid work
- Negotiation
- Free parking
- Store discount
Quick apply
Hotel Manager
Holiday Inn Reading West —Reading
- £35,000 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
5d
Asset Manager
United Plant Services —Reading
- Full-time
- Computer literacy
Operational Change Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Travel

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Porsche Personal Case Manager

RAC -
Reading

Apply Now

Job details

Permanent
Up to £27,000 a year

Benefits

Free parking
Annual leave
Car scheme

Qualifications

Complaint handling
Microsoft Office
Customer support

Full job description

About The Role

Join the Porsche Customer Relations Hub – Powered by RAC

Role: Personal Case Manager
Location: Porsche HQ, Reading
Salary: Up to £27,000 + Excellent Benefits
Contract: Full-time, Permanent
Hybrid Working Available (Post-Probation)

Do you have a passion for delivering exceptional customer experiences?

Do you have a background in Contact Centres? If you know how to make customers feel truly valued, we want to hear from you.

As a Personal Case Manager at the Porsche Customer Relations Hub, you’ll be the voice of one of the world’s most iconic luxury brands. You’ll provide tailored, empathetic support to every customer, ensuring their experience reflects the prestige of the Porsche name.

Why Porsche?

Porsche isn’t just about high-performance cars—it’s about high-performance people. Our success is built on strong relationships and unforgettable customer care. That’s why we empower our Personal Case Managers to go beyond scripts and targets, and instead focus on bespoke solutions that build loyalty and trust.

What You’ll Be Doing

Be the first point of contact for Porsche customers via phone and email
Take ownership of enquiries and complaints, delivering timely, personalised resolutions
Handle FCA-regulated complaints with professionalism and care
Communicate clearly and empathetically across multiple channels
Collaborate with Porsche Centres and internal teams to ensure seamless service
Continuously grow your knowledge of Porsche products, services, and compliance standards
Tailor goodwill gestures to reflect each customer’s unique experience

What We’re Looking For

Proven experience in customer support within a Contact Centre Environment
Confident communicator with strong listening skills
Skilled in complaint handling and resolution
Comfortable using MS Office and CRM systems
Passionate about continuous improvement and customer satisfaction
Resilient, motivated, and able to thrive in a fast-paced team environment

What You’ll Get in Return

Flexible hybrid working after probation
Sociable hours: Monday–Friday 08:00–18:00, Saturday 09:00–13:00 (1 in 4 weekends)
27 days annual leave + bank holidays
Annual bonus based on company performance
Free RAC Ultimate Breakdown Cover from day one
Free parking, tea & coffee, and subsidised onsite restaurant
Access to Porsche experiences and exclusive team events
Car salary sacrifice scheme (including electric vehicles)
Confidential wellbeing support for you and your family
Colleague Share Scheme – share in RAC’s success!

Why Apply?

Be part of a prestigious luxury brand known for excellence
Join a fun, friendly, and driven team
Enjoy a supportive work culture that values your contribution
Build a career with real progression opportunities

We’re proud to be an inclusive employer and welcome applications from all backgrounds. If you’re ready to deliver customer care that’s worthy of the Porsche crest, apply today.

Apply Now

Refine Your Search

solutions manager jobs in reading, brk

Porsche Personal Case Manager

Flood Engagement Officer for Thames Valley

Solutions Manager

Store Manager Designate

Contact Centre Liaison Manager

Regional Service Operations Manager - South

Operations Manager

Senior Project Manager

Due Diligence Manager

Call Centre Manager

Project Manager

MEICA Project Manager

Key Account Director - FM Services

Production Manager

Estate Manager

Asset Manager

Product Manager

Hotel Manager

Asset Manager

Operational Change Specialist

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