(business systems) Work, Jobs in Reading, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Universal Banker
HSBC Global Services Limited —Reading
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
8d
Business Systems Developer
BlueKong Networks Limited —Theale
- From £40,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Health & wellbeing programme
- Annual leave
Quick apply
2d
CRM and Digital Assistant
Wellington Estates —Stratfield Saye
- Up to £27,500 a year
- Part-time
- CRM software
- Hotel
- Communication skills
- Free parking
- Employee discount
6d
Administrative Assistant
Gynaecological Medical Practice —Guildford
- £25 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Accounting
- IT
- Free parking
Quick apply
999 Emergency Call Handler
Surrey Police —Guildford
- £29,151 - £32,224 a year
- Weekend availability
- Customer service
- English
- Windows
- Annual leave
VP of Commercial Performance, Data Intelligence & Analytics
Acosta —Woking
- £140,000 a year
- Full-time
- Leadership
- Communication skills
Retail Sales Advisor - Reading
Oak Furnitureland —Reading
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Graduate Management Trainee - Reading
Enterprise Mobility —Reading
- Full-time
- Sales
- Customer service
- Bachelor's degree
Sales Assistant
PPG —Reading
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
People Insight & Intelligence Partner
Reassured —Basingstoke
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Annual leave
Quick apply
Business Administrator
Star Fireworks —Bracknell
- £24,500 - £28,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Merchandising
- Free parking
- Annual leave
Quick apply
IT Support Engineer
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Business Administration Manager
Signature Senior Lifestyle —Ascot
- £34,650 - £42,350 a year
- Weekend availability
- Maintenance
- IT
- Annual leave
- Employee assistance programme
2d
Management Information Systems Project Lead
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- CRM software
- Project management
- Software development
- Free parking
- Employee assistance programme
Quick apply
8d
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
11d
Part Time Office Administrator
IT As A Service Ltd —Reading
- £14 an hour
- Part-time
- Administrative experience
- Accounting
- QuickBooks
- Flexible schedule
Quick apply
1d
Business Analyst
Diligenta —Reading
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
3d
Customer Service Consultant
HSBC Global Services Limited —Oxford
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
10d
Business Partner Analyst
BD —Winnersh
- £43,300 - £66,025 a year
- Microsoft Excel
- Sales
- Analysis skills

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

(business systems) jobs in reading, eng

Customer Services Executive

Universal Banker

Business Systems Developer

CRM and Digital Assistant

Administrative Assistant

999 Emergency Call Handler

VP of Commercial Performance, Data Intelligence & Analytics

Retail Sales Advisor - Reading

Graduate Management Trainee - Reading

Sales Assistant

People Insight & Intelligence Partner

Business Administrator

IT Support Engineer

Business Administration Manager

Management Information Systems Project Lead

Helpdesk Specialist

Part Time Office Administrator

Business Analyst

Customer Service Consultant

Business Partner Analyst

I want to receive the latest job alerts for (business systems) in reading, eng

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