Customer service / sales support Work, Jobs in Reading, Eng (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
12h
Customer Service / Sales Support Clerk
Hutchinson Stop-choc —Reading
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
12d
Sales Assistant
Schuh —Reading
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
3h
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
Sales Advisor Rover
PetsCorner —Reading
- £10.85 - £12.71 an hour
- 8 hour shift
- Heavy lifting
- Customer service
- IT
- Employee discount
Sales Assistant
Futon Company —Reading
- From £26,450 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
7d
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Retail Sales Assistant
Travelex —Lower Earley
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Reception /Sales/Admin & Marketing Assistant
Owen Developments —Abingdon
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Sales Executive
Waylands Automotive —Reading
- £21,000 - £51,000 a year
- Weekend availability
- Administrative experience
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Store Assistant
IKEA —Reading
- £14.15 an hour
- Part-time
- Heavy lifting
- Customer service
- Food service
6d
Deputy Manager
Pets at Home —Reading
- £28,000 - £31,000 a year
- Weekend availability
- Management
- Customer service
- Leadership
- Annual leave
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Retail Sales Advisor - 20 Hours
DFS —Reading
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
14d
Sales - Sales Advisor - UK
New Look —Reading
- Part-time
- Microsoft Word
Sunday Sales Advisor
PetsCorner —Reading
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Client Services Executive
Northgate Vehicle Hire —Reading
- £28,500 a year
- Annual leave
- Employee discount
Quick apply
After Sales Assistant
Manamanx Limited —Thatcham
- From £13.80 an hour
- Part-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
Quick apply
3d
Sales Specialist
Furniture Village —Reading
- £25,500 a year
- Weekend availability
- Sales
- Customer service
- Retail sales
- Employee discount
Quick apply
7d
Customer Sales Assistant
Travis Perkins —Reading
- Full-time
- Microsoft Excel
- Sales
12d

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customer service / sales support jobs near reading, eng

Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
12 hours ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

The core role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Must have a can-do attitude and be able to work as part of a team.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.

Salary dependent on experience.

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service / sales support jobs in reading, eng

Customer Support Advisor

Customer Service / Sales Support Clerk

Sales Assistant

International Future Leadership Programme

Sales Advisor Rover

Sales Assistant

Customer Care Specialist

Retail Sales Assistant

Reception /Sales/Admin & Marketing Assistant

Sales Executive

Store Assistant

Deputy Manager

ZARA READING VISUAL/COMMERCIAL MANAGER

Retail Sales Advisor - 20 Hours

Sales - Sales Advisor - UK

Sunday Sales Advisor

Client Services Executive

After Sales Assistant

Sales Specialist

Customer Sales Assistant

I want to receive the latest job alerts for customer service / sales support in reading, eng

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