Customer success team manager Work, Jobs in Reading, Eng (with Salaries)

Customer Success Team Manager
CV Library —Fleet
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Quick apply
9d
Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
14d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Data & Insight Manager
Powerforce —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Python
- Health & wellbeing programme
- Annual leave
Customer Success Manager
iomart —Cookham
- £37,000 - £50,000 a year
- Full-time
- CRM software
- Management
- Sales
Operations Manager
Amora Roofing LTD —Arborfield
- £40,000 - £60,000 a year
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
4d
Sales Development Coach
MotorEasy —Reading
- £40,000 - £55,000 a year
- Full-time
- Sales
- Mentoring
- Financial services
- Health & wellbeing programme
Quick apply
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
Customer Relationship Manager
Barchester Healthcare —Guildford
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
New Business Manager
Northgate Vehicle Hire —Reading
- £35,000 - £40,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
7d
Concession Manager - Reading John Lewis
Rodd&Gunn UK Ltd —Reading
- £14 - £15 an hour
- Management
- Sales
- In-person
- Employee discount
Quick apply
10d
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Programme Manager
Leidos —Ham
- £58,400 - £74,900 a year
- Full-time
- Hybrid work
- PMP
- Project management
- No degree
- Annual leave
- Work from home
6d
Transaction Manager
Waylands Automotive —Reading
- £26,775 - £61,000 a year
- Weekend availability
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Marketing Manager – Quaker Oats
PepsiCo —Reading
- Sales
- Leadership
- Marketing
Office Manager
Simpro Group —Reading
- Administrative experience
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
1d

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customer success team manager jobs near reading, eng

Customer Success Team Manager

CV Library -
Fleet

Quick apply

Job details

Full-time
9 days ago

Qualifications

Microsoft Office
Leadership
Communication skills

Full job description

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.

We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there’s never been a more exciting time to join us or a better place to grow your career!

The Role
Hours: Monday-Friday, 9:00-17:30
Location: Fleet
Working Pattern: Hybrid – 3 days a week on site

We are currently looking for a client-centric and driven Customer Success Team Manager to lead and develop a team of Customer Success Executives, supporting our SME client base.

You’ll be accountable for delivering exceptional service, driving account growth and retention, and leading a high-performing team that ensures our clients maximise value from CV-Library.

Responsibilities:

Oversee a portfolio of client accounts, ensuring they maximise value from their job postings and products
Provide data-led insights and recommendations to improve client performance and hiring outcomes
Build and maintain strong, consultative client relationships, positioning CV-Library as the platform of choice
Ensure regular performance reviews are conducted with key accounts to drive engagement and product adoption
Oversee the effective resolution of client queries and issues, ensuring a consistently high standard of service
Partner closely with Sales to drive account growth, retention and revenue opportunities
Identify trends, risks and opportunities across the client base, taking a proactive and strategic approach
Lead, coach and develop a team of Customer Success Executives to deliver exceptional client care
Drive a high-performance, customer-first culture across the team
Oversee 1:1s, performance reviews and development plans, ensuring consistency and quality
Monitor and own team KPIs, driving performance, accountability and continuous improvement
Identify capability gaps and implement structured training and development programmes

What we’re looking for

2+ years’ experience in a leadership/management role within a customer-focused environment
Proven experience leading and developing high-performing teams
Strong customer-centric mindset with the commercial awareness to drive growth and retention
Confident using CRM systems, MS Office and digital tools
Excellent communication skills, both written and verbal
Strategic thinker with the ability to balance hands-on involvement with team oversight
Highly organised, with strong prioritisation skills
Adaptable and resilient in a fast-paced, evolving environment

We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

Quick apply

Refine Your Search

customer success team manager jobs in reading, eng

Customer Success Team Manager

Customer Services Executive

Senior Customer Success Manager

Head of Projects - Reading, UK

Customer Journey Improvement Specialist

Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped

Data & Insight Manager

Customer Success Manager

Operations Manager

Sales Development Coach

Customer Success Account Manager

Customer Relationship Manager

New Business Manager

Concession Manager - Reading John Lewis

Customer Success Lead (Life Sciences)

Programme Manager

Transaction Manager

Arrears & Collections Associate

Marketing Manager – Quaker Oats

Office Manager

I want to receive the latest job alerts for customer success team manager in reading, eng

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