management consultant Work, Jobs in reading, eng (with Salaries)

SMR Consultant (Maintenance Sales)
Select Car Leasing —Reading
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
Business Consultant
Actica Consulting —Guildford
- Full-time
- Hybrid work
- Communication skills
Quick apply
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme
Global Employee Relations Investigator
HP —Reading
- Full-time
- Bachelor's degree
- Human resources
- Business
Bid Writer
Kittle Group —Reading
- £30,000 - £33,000 a year
- Full-time
- Word processing
- Bachelor's degree
- In-person
- Profit sharing
- Annual leave
Quick apply
Technical Consultant
Actica Consulting —Guildford
- Full-time
- Hybrid work
- Project management
Quick apply
Medical Administrative Assistant
Berkshire Imaging —Wokingham
- £27,500 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Business Development Manager
Genuit Group —Reading
- Full-time
- Sales
- Plumbing
Commercial Strategy Manager
PepsiCo —Reading
- Analysis skills
- Communication skills
7d
Senior HR Consultant
Unity HR —Newbury
- £50,000 - £65,000 a year
- Temporary
- Data analysis skills
- Bachelor's degree
- Travel
- Free parking
- Employee discount
Quick apply
Domestic Bursar
Balliol College —Oxford
- Management
6d
ERP Implementation Project Manager (Contract)
Mysoft —Fleet
- Hybrid work
- PMP
- ERP systems
- Project management
Quick apply
Workplace Operations Analyst
bp —Reading
- Full-time
- No travel
Senior Product Consultant
AND Digital —Reading
- Full-time
- Hybrid work
- Business development
- Product management
- Mentoring
Quick apply
6d
Insurance Sales Consultant
Smarter Cover —Woking
- £28,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Bid Writer - Reading
Kittle Group —Oxford
- £30,000 - £33,000 a year
- Full-time
- Word processing
- Bachelor's degree
- In-person
- Profit sharing
- Annual leave
Quick apply
Early Careers Lead
Stantec —Reading
- Project management
- Organisational skills
- IT
- Annual leave
Business Development Manager
Spire Healthcare —Reading
- Full-time
- Microsoft Office
- Business development
- Communication skills
- Annual leave
Change Communication Manager
SSE —Reading
- Customer service
- Communication skills
- Employee discount
12d
Consultant - Continuing Airworthiness
TrustFlight —Bracknell
- Full-time
- Remote
- Maintenance
- AI
Quick apply

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SMR Consultant (Maintenance Sales)

Select Car Leasing
Reading

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Work from home
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Sales
Customer service
Computer literacy
Maintenance
Organisational skills
Account management
Communication skills

Full job description

S.M.R Consultant

Reading (Hybrid Working)

We’re looking for a confident, customer-focused individual to join our growing team as an S.M.R Consultant. This is an exciting opportunity for someone who enjoys speaking with customers, building relationships, and delivering excellent service within a fast-paced, target-driven environment.

As an S.M.R Consultant, you’ll play a key role in supporting customers from the point of vehicle order through to delivery and beyond, helping them make informed decisions around maintenance and service plans that provide peace of mind throughout their vehicle ownership journey.

You’ll become the first point of contact for customer queries relating to servicing, tyres, and maintenance products, ensuring every customer receives a smooth, professional, and consistent experience.

What You’ll Do

Contact customers once vehicle delivery dates have been confirmed to discuss maintenance and service plan options
Proactively support customers by phone, email, and online portals
Build rapport with customers and provide clear, knowledgeable product guidance
Handle customer queries from start to finish, ensuring timely resolution
Manage customer concerns, complaints, cancellations, and review escalations professionally and empathetically
Maintain accurate and detailed CRM records to support customer journeys effectively
Liaise with internal teams to obtain updates and resolve customer issues
Highlight concerns relating to customer vulnerability, fraud, or third-party providers where appropriate
Support wider customer support functions when required
Contribute ideas and feedback to improve customer communications and processes

What We’re Looking For

Previous experience within customer service, telesales, account management, or a contact centre environment
Excellent communication and telephone skills
A customer-first mindset with the ability to build trust and confidence
Comfortable working towards KPIs and sales targets
Strong organisational skills and attention to detail
Ability to manage multiple tasks and prioritise effectively
Positive attitude with a proactive and resilient approach
Good computer literacy and confidence using CRM systems
Strong problem-solving and conflict resolution skills

What Success Looks Like

Delivering outstanding customer experiences
Achieving outbound activity and conversion targets
Supporting and maintaining excellent customer review scores
Building strong customer relationships through knowledgeable and professional communication

What We Offer

Competitive salary and benefits package
Full training and ongoing support
Hybrid working pattern (3 days office / 2 days home working)
A collaborative and supportive team environment
Career development opportunities within a growing business
A fast-paced and engaging working environment

Working Hours

Monday to Friday
9:00am – 6:00pm
40 hours per week with a 60-minute unpaid lunch break

Support and demonstrate our DRIVE Values:

Dedication
Respect
Integrity
Value
Excellence

If you’re passionate about customer service, enjoy building relationships, and thrive in a busy environment where no two days are the same, we’d love to hear from you.

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Referral programme
Sick pay
Work from home

Experience:

Service plan / maintenance sales: 1 year (preferred)
Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Reading RG2 0TD

Quick apply

Refine Your Search

management consultant jobs in reading, eng

SMR Consultant (Maintenance Sales)

Business Consultant

Lifecycle Project Manager

Global Employee Relations Investigator

Bid Writer

Technical Consultant

Medical Administrative Assistant

Business Development Manager

Commercial Strategy Manager

Senior HR Consultant

Domestic Bursar

ERP Implementation Project Manager (Contract)

Workplace Operations Analyst

Senior Product Consultant

Insurance Sales Consultant

Bid Writer - Reading

Early Careers Lead

Business Development Manager

Change Communication Manager

Consultant - Continuing Airworthiness

I want to receive the latest job alerts for management consultant in reading, eng

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