Reading borough council Work, Jobs in Reading, Eng (with Salaries)

Customer Fulfilment Advisor
Reading Borough Council —Reading
- £22,817 - £27,323 a year
- Part-time
- Customer service
- Communication skills
1d
Personal Adviser (Leaving Care), Children we care for & young people leaving our care team (Here4U)
Wokingham Borough Council —Reading
- £36,363 - £39,862 a year
- Weekend availability
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Cleaning Operative - Building Cleaning Team
Reading Borough Council —Reading
- £25,949 a year
- Full-time
- English
- Communication skills
- Free parking
8d
Social Care Coordinator - Advice and Wellbeing Hub
Reading Borough Council —Reading
- £28,142 - £33,699 a year
- Full-time
- Hybrid work
2d
Support Assistant - Learning Disability Day Services
Reading Borough Council —Reading
- £25,949 - £28,142 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
8d
Casual Independent Living Assistant - Charles Clore Court
Reading Borough Council —Reading
- £13.45 an hour
- Part-time
8d
Support Worker - Learning Disability Day Services
Reading Borough Council —Reading
- £28,142 - £33,699 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
8d
Contracts Assistant
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
7d
Sustainable Communities Officer - Community Partnerships Service
Reading Borough Council —Reading
- £33,699 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
8d
Social Worker - Advice and Wellbeing Hub
Reading Borough Council —Reading
- £35,412 - £44,075 a year
- Full-time
- Sick pay
6d
Service Delivery Officer Education Welfare
Wokingham Borough Council —Wokingham
- £26,403 - £28,142 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
12d
Residential Childcare Practitioner - Waking Night - Stable Loving Homes
Reading Borough Council —Reading
- £29,841 - £32,363 a year
- Weekend availability
- Care plans
- Annual leave
- Employee discount
Finance Admin Assistant - Kennet Valley Primary School
Reading Borough Council —Reading
- Part-time
- Administrative experience
- School
2d
Residential Childcare Practitioner - Casual - Stable Loving Homes
Reading Borough Council —Reading
- £13.45 an hour
- Part-time
- Care plans
Housing Delivery Project Oficer
Reading Borough Council —Reading
- £39,152 - £44,075 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
13d
Welfare Assessment Advisor
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Lunchtime Controller (Farley Hill) - Addington School
Reading Borough Council —Reading
- £4,336 a month
- Part-time
- School
- Free parking
9h
Lunchtime Controller (Woodley) - Addington School
Reading Borough Council —Reading
- £4,336 a month
- Part-time
- School
- Free parking
9h
Youth Justice Worker
Wokingham Borough Council —Wokingham
- £31,537 - £39,862 a year
- Full-time
- Childcare
- English
- Analysis skills
- Annual leave
- Employee assistance programme
Casual Assistant Caretaker - The Kennet Federation
Reading Borough Council —Reading
- £13.45 an hour
- Part-time
- School
- Flexible schedule
7d

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Customer Fulfilment Advisor

Reading Borough Council -
Reading

Apply Now

Job details

Part-time
£22,817 - £27,323 a year
1 day ago

Benefits

Season ticket loan
Company pension
Car scheme

Qualifications

Customer service
Communication skills

Full job description

Customer Fulfilment Advisor

location_onReading

04/08/2026

Customer Fulfilment Advisor

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary

£22,817 - £27,323 Per Year

Contractual hours

Basis

Part time

Region

Permanent / Part-Time

Job category/type

Customer Services

Date posted

28/07/2026

Job reference

RES0825

attachmentCustomer Fulfilment Advisor (2).pdf

Job description

The Customer Fulfilment Centre (CFC) Advisor is a crucial service delivery role in the Customer Fulfilment Centre which assists by providing high performing, effective and consistent services to residents, businesses and partners.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

About the role

Your role will be varied, and you will deal with a range of enquiries face to face, over the telephone, by email and text messaging.

You will be required to:

Provide excellent customer service by giving accurate and up to date advice

Understand the needs of customers and handling difficult situations in a sensitive way

Use several systems to input and extract information, so experience of using a variety of computer packages is desirable

About you

You must have experience of working in a Call Centre environment and working as part of a team to provide the best possible customer service.

You will have good communication skills and have the ability to deal with a broad range of customer enquiries.

You will have a high degree of self-motivation and initiative and fit comfortably in a fast-paced and busy Customer Fulfilment Centre.

Experience of using a variety of computer packages in order to extract and input customer and other information

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way

Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave

A wide range of flexible working opportunities

Modern working environment at the Civic Offices in the heart of Reading

Local Government Pension Scheme (LGPS)

On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees

Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work

Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

For more information on this position please contact Ben Shiell, Customer Fulfilment Centre Operations Manager at [email protected]

Closing Date: Tuesday 4th August 2026

Interview Date: To be confirmed

Customer Fulfilment Advisor

Apply Now

Refine Your Search

reading borough council jobs in reading, eng

Customer Fulfilment Advisor

Personal Adviser (Leaving Care), Children we care for & young people leaving our care team (Here4U)

Cleaning Operative - Building Cleaning Team

Social Care Coordinator - Advice and Wellbeing Hub

Support Assistant - Learning Disability Day Services

Casual Independent Living Assistant - Charles Clore Court

Support Worker - Learning Disability Day Services

Contracts Assistant

Sustainable Communities Officer - Community Partnerships Service

Social Worker - Advice and Wellbeing Hub

Service Delivery Officer Education Welfare

Residential Childcare Practitioner - Waking Night - Stable Loving Homes

Finance Admin Assistant - Kennet Valley Primary School

Residential Childcare Practitioner - Casual - Stable Loving Homes

Housing Delivery Project Oficer

Welfare Assessment Advisor

Lunchtime Controller (Farley Hill) - Addington School

Lunchtime Controller (Woodley) - Addington School

Youth Justice Worker

Casual Assistant Caretaker - The Kennet Federation

I want to receive the latest job alerts for reading borough council in reading, eng

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