Reading full time jobs Work, Jobs in Reading, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Nursery Assistant Unqualified - 4 or 5 Days
smileysnursery —Reading
- £13 an hour
- Full-time
- Childcare
- In-person
- School
- Free parking
- Paid training
Quick apply
2d
Customer Service Advisor
MotorEasy —Reading
- From £26,000 a year
- Full-time
- Customer service
- English
- In-person
- Referral programme
Quick apply
10d
Sales, Logistics & Customer Service Administrator
Tekdis Ltd —Calcot
- £25,000 - £32,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
11d
Delivery Driver
Milk & More —Reading
- £31,834 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
11d
Sandwich Maker - Pret A Manger
Moto —Reading
- £12.83 - £13.33 an hour
- Full-time
- Customer service
- Employee discount
- Sick pay
Quick apply
2d
Traffic Marshall
Site Match UK —Reading
- £17.50 an hour
- Temporary
- In-person
- Communication skills
Quick apply
1d
Early Years Educator (Unqualified)
Fennies Day Nurseries Ltd —Reading
- Up to £27,262 a year
- Working with children
- Annual leave
- Referral programme
Quick apply
10d
Retail Sales Advisor - Reading
Oak Furnitureland —Reading
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Production Operative (Sign Manufacturing)
Ashby Signs Ltd —Basingstoke
- £35,490 a year
- Overtime
- English
- Assembly
- Quality control
- Free parking
- Annual leave
Quick apply
10d
Patient Advisor / Treatment Advisor
Optimax Clinics Limited —Reading
- £12.71 an hour
- Part-time
- Customer service
- Travel
- Patient care
- Annual leave
- Employee discount
Quick apply
4d
Merchandiser - Reading
Smiths News —Reading
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
General Assistant / Barista
The Genuine Dining Co. —Reading
- £25,396.80 a year
- Full-time
- Serving
- Hospitality
- Customer service
- Free parking
- Annual leave
Quick apply
4d
Barista - Pret A Manger
Moto —Reading
- £12.83 - £13.33 an hour
- Full-time
- Customer service
- Employee discount
- Sick pay
Quick apply
2d
Flexi Educator
N Family Club —Reading
- £14.38 - £18.29 an hour
- Working with children
- Free parking
- Flexible schedule
Quick apply
Team Leader
Gordon Ramsay Restaurants —Reading
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
Sales Assistant
PPG —Reading
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
12d
Junior Sales Executive
MotorEasy —Reading
- £24,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Referral programme
Quick apply
9d
Cleaner
SBFM —Reading
- £13.45 an hour
- Overtime
- Annual leave
Travel Sales Consultant
Trailfinders —Reading
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay

I want to receive the latest job alerts for reading full time jobs in reading, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

reading full time jobs jobs in reading, eng

Customer Services Executive

Nursery Assistant Unqualified - 4 or 5 Days

Customer Service Advisor

Sales, Logistics & Customer Service Administrator

Delivery Driver

Sandwich Maker - Pret A Manger

Traffic Marshall

Early Years Educator (Unqualified)

Retail Sales Advisor - Reading

Production Operative (Sign Manufacturing)

Patient Advisor / Treatment Advisor

Merchandiser - Reading

General Assistant / Barista

Barista - Pret A Manger

Flexi Educator

Team Leader

Sales Assistant

Junior Sales Executive

Cleaner

Travel Sales Consultant

I want to receive the latest job alerts for reading full time jobs in reading, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected