support engineer (us hours) Work, Jobs in reading, eng (with Salaries)

Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
IT Support Engineer
Astroscale —Didcot
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
8d
IT Field Engineer (South)
DarkKnight Ltd —Newbury
- £28,500 - £35,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
Smart Meter Dual Fuel Engineer
M Group —Reading
- £39,033 - £43,370 a year
- Overtime
- Employee assistance programme
- Employee discount
DevOps Engineer, Trident
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- Java
- AWS
- Computer networking
PAT Testing Engineer Reading
JR PAT Testing —Reading
- Part-time
- Travel
- Flexible schedule
Infrastructure Engineer
AHEAD —Reading
- £44,599 - £67,757 a year
- Full-time
- Azure
- Computer Science
- AWS
Desktop Support Engineer
Servers.com —Guildford
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Windows
- Scripting
- Annual leave
- Work from home
Quick apply
Customer Service Advisor
Kier Group —Reading
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Systems Engineer, AWS
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- Computer Science
- Java
- AWS
Systems Engineer, AWS
Amazon UK Services Ltd. —Thames Valley
- Full-time
- Computer Science
- Java
- AWS
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
Water Supply Pipe Support Engineer - Reading
Homeserve —Reading
- £34,080 a year
- Overtime
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Electrically Biased Maintenance Engineer
JLL —Reading
- £15 - £50 a day
- Overtime
- Oracle
- Maintenance
- IT
- Employee assistance programme
- Employee discount
Revenue Protection Smart Meter Engineer
Utilita Field Services Limited —Reading
- £40,758 a year
- Full-time
QA/Quality Engineer
Amentum —Reading
- Full-time
- Continuous improvement
- Welding
- Negotiation
- Flexible schedule
System Development Engineer, AWS
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- Java
- AWS
- C++
Data Business Analyst
Thames Water Utilites —Reading
- Up to £60,000 a year
- Part-time
- Hybrid work
- Azure
- Salesforce
- SQL
- Annual leave
2d
Power Electronics Engineer
Diamond Light Source —Didcot
- £41,414 - £45,510 a year
- Full-time
- Hybrid work
- Engineering
- Communication skills
- Annual leave
- Flexible schedule

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Technical Support Engineer (US hours)

proventeq -
Reading

Apply Now

Job details

Qualifications

Azure
BMC Remedy
DevOps
C#
Microsoft SQL Server
Maintenance
Technical support
.NET
SQL
Zendesk
PostgreSQL
SharePoint
Agile
Customer support
Application support
Communication skills

Full job description

DIGITAL WORK

Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel.

We are looking for a dynamic and experienced Technical Support Engineer to support our customers and partners in Europe & mostly the USA. This will involve working hours to coincide with the US business; working from 2 pm to 10 pm.

Location

Reading, UK

Department

Cloud Engineering

Experience required

Key Responsibilities

Providing tech support and maintenance on Proventeq products
Providing tech support on SharePoint Online/M365 migration and adoption related issues
Troubleshooting in customer environments focusing on resolving customer issues
Answering customers/partners related product queries through our support portal
Prioritising your workload based on the criticality of issues and SLAs
Updating customers/partners on the status of support tickets in an effective manner
Creating content in the support knowledge base
Contribute to the customer support organization participating in meetings/training sessions

Required Skills

Good experience supporting .Net/SQL Server based products and custom applications
Strong technical diagnostic and problem-solving skills
Solid customer liaison experience
Expertise in Application support and maintenance Tools such as Zendesk, Remedy
Knowledge of C#/.Net and database technologies (SQL Server/PostgreSQL)
Knowledge of Agile Methodologies and DevOps tools such as Azure DevOps
Proven technical diagnostic and problem-solving skills

Good To Have Skills

Good knowledge of SharePoint/M365 (Configuration and Administration)
Experience in SharePoint support - an added advantage
Advanced SQL skills such as performance analysis, etc.
Experience of Extract, Transform and Load type solutions

Softer skills will include enthusiasm, the desire to be the best at what you do, to leave the customer smiling, and become a ‘go to’ person! You’ll need excellent communication skills, personal organization, and decision-making skills, be able to prioritize and manage expectations.

If you are UK-based and interested in working a late shift to cover the business hours in America, then this may be the job for you. You will work on a hybrid basis from home but must be able to travel to the Reading office when required for meetings.

Apply Now

Refine Your Search

support engineer (us hours) jobs in reading, eng

Technical Support Engineer (US hours)

IT Support Engineer - Fixed Term

IT Support Engineer

IT Field Engineer (South)

Smart Meter Dual Fuel Engineer

DevOps Engineer, Trident

PAT Testing Engineer Reading

Infrastructure Engineer

Desktop Support Engineer

Customer Service Advisor

Systems Engineer, AWS

Systems Engineer, AWS

Data Centre Technician , Data Center Operations

Water Supply Pipe Support Engineer - Reading

Electrically Biased Maintenance Engineer

Revenue Protection Smart Meter Engineer

QA/Quality Engineer

System Development Engineer, AWS

Data Business Analyst

Power Electronics Engineer

I want to receive the latest job alerts for support engineer (us hours) in reading, eng

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Reading, UK

Department

Cloud Engineering

Experience required

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