Customer care representative Work, Jobs in Redditch, Wor (with Salaries)

Internal Sales Co-Ordinator-Office Based
Sumitomo Electric Hardmetal Ltd —Longbridge
- £25,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Brand Representative - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Customer Care Representative - Birmingham
Crown Lift Trucks Ltd —Birmingham
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
Quick apply
Ambulance Care Assistant
EMED Group —Worcester
- £12.71 an hour
- Weekend availability
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Ambulance Care Assistant (Night)
EMED Group —Worcester
- £12.71 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Sales - Sales Advisor - UK
New Look —Tamworth
- Part-time
- Microsoft Word
2d
Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Property Membership Line Advisor
Warwick Nub News —Warwick
- £26,775 a year
- Monday to Friday
- Sales
- Customer service
- Microsoft Office
- Work from home
7d
Office Assistant
ISS Facility Services —Coventry
- £12.71 an hour
- Monday to Friday
- Microsoft Excel
- Customer service
- Human resources
4h
Driver
TrustFord —Stratford-upon-Avon
- £13.24 an hour
- Customer service
- Hotel
- Driving
- Annual leave
- Employee discount
Host/Hostess
ISS Facility Services —Warwick
- £12.71 an hour
- Customer service
- Microsoft Office
- In-person
HR Coordinator
The King's Trust —Birmingham
- £24,479 - £25,990 a year
- Full-time
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee discount
8d
Sales Executive (MarTech) - remote job
CDXP Me —Kington
- Remote
- English
- Leadership
- Communication skills
Administrator
Compass-uk.org —Birmingham
- £25,878 a year
- Overtime
- Social media management
- Customer service
- Travel
- Employee assistance programme
- Sick pay
13d
Senior Claims Handler - Commercial & Schemes
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Pastoral Leader
Star Academies —Birmingham
- £27,821.61 - £34,434.00 a year
- Call to connect
- Organisational skills
- Communication skills
- School
6d
Health and Safety Advisor
Coventry City Council —Coventry
- £39,152 - £46,142 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Head of Year
Star Academies —Birmingham
- £29,212.69 - £34,434.00 a year
- Call to connect
- Organisational skills
- School
1d
Customer Service Representative - Customer Care
Homeserve —Walsall
- £28,000 a year
- Weekend availability
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
1d
Project Sponsor
West Midlands Combined Authority —Birmingham
- £53,120 - £59,417 a year
- Part-time
- Management
- Analysis skills
- Project management
- Annual leave
- Employee discount
10d

I want to receive the latest job alerts for customer care representative in redditch, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care representative jobs near redditch, wor

Internal Sales Co-Ordinator-Office Based

Sumitomo Electric Hardmetal Ltd
Longbridge

Quick apply

Job details

Permanent | Full-time
£25,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
GCSE
English
Analysis skills
Data entry
Phone etiquette
Communication skills
Microsoft Dynamics Navision
Time management

Full job description

Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills and the ability to handle various customer interactions with professionalism and care.

Duties

Respond promptly to customer inquiries via phone, email, ensuring high standards of service.
Accurately enter sales orders and quotations and maintain customer data in our systems.
Analyse customer needs and provide appropriate solutions or escalate issues as necessary.
Assist with admin duties where required.
Prepare and depsatch customer Invoices.
Maintain a thorough understanding of our products and services to assist customers effectively.
Demonstrate excellent phone etiquette while interacting with customers.
Collaborate with team members to improve service delivery and resolve complex issues.
Operate & follow service procedures, policies & standards.
Improve customer experience by enagagement and building relationships.
Support the external Sales Representatives and Engineers with enquiries.
Represent the company values.
Troubleshoot and resolve customer complaints.

Skills

GCSE English & Maths.
1-3 years of relevant work experience desirable.
Proficient in data entry with attention to detail.
Enthusiastic team player witha proactive approach and positive attitude.
Strong communication skills, both verbal and written, with the ability to convey information clearly.
Excellent analysis skills for identifying customer needs and providing suitable solutions.
Effective under pressure with strong time management skills.
Self-motivated and highly organised with the ability to multi-task and prioritise workload.
A commitment to delivering outstanding customer service at all times. We invite individuals who are passionate about helping others and thrive in a dynamic environment to apply for this exciting opportunity as a Customer Service Representative.
Experience working on Navision system desirable but not essential.

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Customer Service in an Office enviroment: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Longbridge B31 (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer care representative jobs in redditch, wor

Internal Sales Co-Ordinator-Office Based

Brand Representative - Bullring, Hollister

Customer Care Representative - Birmingham

Ambulance Care Assistant

Ambulance Care Assistant (Night)

Sales - Sales Advisor - UK

Customer Success Advisor

Property Membership Line Advisor

Office Assistant

Driver

Host/Hostess

HR Coordinator

Sales Executive (MarTech) - remote job

Administrator

Senior Claims Handler - Commercial & Schemes

Pastoral Leader

Health and Safety Advisor

Head of Year

Customer Service Representative - Customer Care

Project Sponsor

I want to receive the latest job alerts for customer care representative in redditch, wor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected