Healthcare management occupations Work, Jobs in Redditch, Wor (with Salaries)

Patient Experience Lead - Quality and Governance Specialist
Spire Healthcare —Worcester
- £19,800 a year
- Part-time
- Microsoft Office
- IT
- Communication skills
- Free parking
- Annual leave
Regional Operations Manager
JCO Healthcare —Wolverhampton
- £73,500 - £84,500 a year
- Full-time
- Management
- In-person
- Communication skills
Quick apply
On-Site Service Delivery Manager ROH
Genmed.me Limited —Birmingham
- £32,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Annual leave
Quick apply
Practice Manager
Springfield Medical Practice —Coventry
- £55,000 a year
- Full-time
- Business development
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
13d
Associate Head of Healthcare - West Midlands - FT
Mountain Healthcare —Wednesbury
- £50,000 - £52,520 a year
- Full-time
- BLS Certification
- Travel
- Mentoring
- Annual leave
- Referral programme
Quick apply
Practice Manager Healthcare
Vital Dental Ltd —Birmingham
- Part-time
- Management
- Supervising experience
- Human resources
Quick apply
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
Quality and Risk Manager
HCA Healthcare UK —Birmingham
- Full-time
- Microsoft Excel
- Hospital
- Microsoft Office
- Employee discount
8d
Sr Manager Regulatory and Clinical Affairs
Thermo Fisher Scientific —Birmingham
- Full-time
- Laboratory experience
- Bachelor's degree
- Travel
Patient Access Manager
HCA Healthcare UK —Birmingham
- Full-time
- Customer service
- Communication skills
- Employee discount
1d
Quality and Governance Manager
Spire Healthcare —Birmingham
- Full-time
- Computer literacy
- Leadership
- Free parking
- Annual leave
14d
Optical Practice Manager
Hakim Group —Birmingham
- Full-time
- Patient care
- In-person
- Employee discount
Band 6 Dental Nurse Manager
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
- Rehabilitation centre
- Leadership
9h
Senior Contracts Manager
The Dudley Group NHS Foundation Trust —Dudley
- £57,528 - £64,750 a year
- Full-time
6d
Dental Practice Manager
Duradent Dental Group —Nuneaton
- From £35,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
Quick apply
Operating Unit Director
Mitie —Dudley
- Full-time
- Continuous improvement
- Contracts
- Leadership
Operations Director
Spire Healthcare —Birmingham
- Full-time
- Free parking
- Annual leave
13d
Scientific Affairs Manager, UK - Birmingham
Rhythm Pharmaceuticals —Birmingham
- Full-time
- Doctoral degree
- Presentation skills
- Communication skills
Business Manager
Greet Medical Practice —Birmingham
- From £22 an hour
- Part-time
- Management
- Administrative experience
- Team management
Quick apply
4d
Practice Manager Dental
Imperial Dental Group —Stourbridge
- From £17 an hour
- Full-time
- Supervising experience
- Human resources
- Organisational skills
Quick apply

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Patient Experience Lead - Quality and Governance Specialist

Spire Healthcare -
Worcester

Apply Now

Job details

Part-time
£19,800 a year

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Office
IT
Communication skills
Negotiation

Full job description

Spire South Bank Hospital have an exciting opportunity for a Patient Experience Lead to lead and drive improvements to the patient experience. This role is part time (22.5 hours) in the Quality and Governance team.

Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive.

Our vision is to be recognised as a world-class healthcare provider, bringing together the best people dedicated to creating excellent clinical environments and delivering the highest quality patient care.

Duties and responsibilities:

To lead and drive improvements to the patient experience utilising all information available within Spire. Monitor any changes made and ensure initiatives are trialled, reviewed and embedded.

The post holder must demonstrate excellent communication and interpersonal skills with ability to influence change. Must also be able to interrogate data and turn into meaningful actions to deliver positive change.

The post holder is responsible for ensuring that there is a focus on the delivery of person centre approach to the resolution of complaints, concerns and enquiries from patients and carers, promoting patient involvement and using all patient and carer/ family feedback to improve practice, processes and experience.

The post holder needs to be proactive in dealing with issues without instruction as appropriate, be a self-starter and be able to chair and inspire the patient experience committee.

Who we're looking for:

Good working knowledge of the CQC.
Experience of dealing with patients and other stakeholders
Excellent communication and interpersonal skills with the confidence and ability to build relationships with diverse audiences
Able to work to tight timescales
Confidence to make decisions in an appropriate manner when direction is not available
Self-starter with experience of dealing with patients and other stakeholders
Demonstrable experience in healthcare
Knowledge of healthcare processes
Keen interest in Hospital development and service improvement
Ability to build relationships with Stakeholders
Ability to manage conflict and negotiate outcomes
IT literate and a competent user of MS Office suite

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park.

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Apply Now

Refine Your Search

healthcare management occupations jobs in redditch, wor

Patient Experience Lead - Quality and Governance Specialist

Regional Operations Manager

On-Site Service Delivery Manager ROH

Practice Manager

Associate Head of Healthcare - West Midlands - FT

Practice Manager Healthcare

Clinic Receptionist

Quality and Risk Manager

Sr Manager Regulatory and Clinical Affairs

Patient Access Manager

Quality and Governance Manager

Optical Practice Manager

Band 6 Dental Nurse Manager

Senior Contracts Manager

Dental Practice Manager

Operating Unit Director

Operations Director

Scientific Affairs Manager, UK - Birmingham

Business Manager

Practice Manager Dental

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