Helpdesk agent Work, Jobs in Redditch, Wor (with Salaries)

Customer Assurance Coordinator (24hrs/week)
Arcus FM —Redditch
- Up to £29,256 a year
- Part-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
10h
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
10h
Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
- Annual leave
Quick apply
IT 1st Line Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Full-time
- Computer networking
- Work from home
1d
Automotive Helpdesk Agent
MSX International —Coventry
- Up to £42.17 an hour
- Full-time
- Remote
- Annual leave
Quick apply
Receptionist
LAH Property Marketing —Birmingham
- £18,338 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
9h
Service Delivery Agent
Mitie —Birmingham
- Full-time
- Organisational skills
- Communication skills
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply

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helpdesk agent jobs near redditch, wor

Customer Assurance Coordinator (24hrs/week)

Arcus FM -
Redditch

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Job details

Part-time
Up to £29,256 a year
10 hours ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Excel
Customer service
Organisational skills
IT
Time management

Full job description

Do you enjoy working on complex and complicated queries?

Are you a problem-solver who enjoys finding quick resolutions?

Do you enjoy working within a team?

Yes? Then we may have the ideal role for you… working as our Customer Assurance Agent (24hrs/week) at our Redditch site.

Working as the ‘go-to person’ between our Helpdesk and Planning teams. You’ll be managing multiple inboxes, answering queries promptly, working with multiple major clients producing MI (Management Information) reports that capture all data and report all faults from a serious to minor incidents such as: Fire to hot water issues.

Great time management, organisational and prioritisation skills are just some of your fortes. Creating and collating reports for Directors containing no mistakes can be difficult at times, but with your ability to work under-pressure and keen eye for detail, you will rise to the challenge. You’ll find it rewarding when you are resolving major/minor incidents for the store/depots with the support of your team.

We want to hear from you if you have exceptional customer service skills, are driven, like resolving complex, complicated queries and have good Excel skills. It doesn’t matter which industry or sector you have experience in, if you can multi-task, escalate when required and love a challenge (and being challenged), then apply for this position today!

When you join us, you’ll receive:

Salary: Up to £29,256 (pro rata) per annum, depending on experience
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Quick apply

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helpdesk agent jobs in redditch, wor

Customer Assurance Coordinator (24hrs/week)

Customer Assurance Coordinator

Helpdesk Team Manager

IT 1st Line Support Apprentice

Automotive Helpdesk Agent

Receptionist

Service Delivery Agent

Automotive Manager Level 1 Team

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