Mortgage advisor Work, Jobs in Reigate (with Salaries)

Customer Service Representative
Just Group —Reigate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
1d
Mortgage Advisor
The Mortgage Experts —Reigate
- £60,000 - £100,000 a year
- Remote
Quick apply
Trainee Mortgage Advisor (Wallington)
Jigsaw Financial —Wallington
- £26,000 - £60,000 a year
- Full-time
- Sales
- Basic maths
- Financial services
- Life insurance
Quick apply
Mortgage Advisor
Connells Group —Haywards Heath
- Customer service
- Driving
- Organisational skills
- Employee discount
Quick apply
8d
Trainee Mortgage Advisor
PRIMIS Mortgage Network —London
- £50,000 a year
- Part-time
- Remote
8d
Mortgage advisor (Self-Employed)
Gordon Blair Financial Services —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Basic maths
- Work from home
- Referral programme
Quick apply
3d
Mortgage Advisor
Howden Group Holdings —London
- Full-time
- Hybrid work
- Financial services
- Communication skills
Mortgage Advisor
PRIMIS Mortgage Network —Catford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
Senior Mortgage Advisor
Investa Finance —London
- £30,000 - £100,000 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
Quick apply
7d
Trainee Mortgage Advisor
Connells Group —Surbiton
- Customer service
- Organisational skills
- Financial services
- Employee discount
Quick apply
2d
Self Employed Mortgage Advisor
Capitrad Advisors Limited —North West London
- £25,000 - £75,000 a year
- Remote
- Basic maths
- Financial services
- Communication skills
- Flexible schedule
Quick apply
18h
Director of Loan Closing and Execution (Real Estate)
Invesco —London
- Full-time
- Hybrid work
- Master's degree
- Business
- Communication skills
- Annual leave
- Life insurance
Estate Agent
Connells Group —Purley
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
9d
Customer Service Assistant
Chartered Insurance Institute —London
- £25,500 a year
- Full-time
- Organisational skills
- Time management
- Annual leave
Senior Sales Negotiator
Connells Group —Horsham
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
9d
Sales Negotiator
Connells Group —London
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
8d
Director, Corporate Leverage
Shawbrook —London
- Full-time
- Financial services
- Leadership
- Employee assistance programme
- Employee discount

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Customer Service Representative

Just Group -
Reigate

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Job details

Full-time
1 day ago

Benefits

Annual leave
Company pension
Pay rise

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office

Full job description

Date Posted: 16/07/2026

Location: Reigate

Job Type: Full time

Customer Service Representative

Reigate – Hybrid (min 50% office)

Full time – 35 hours

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.

Who are Just?

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

About the Role:

Do you have excellent customer service and telephony experience and looking for a new and exciting career?

We are looking for a Customer Services Representative to join our customer contact team. Our representatives act as a first point of contact for our UK Retail and Life Time Mortgage customers, so we want our customers to get what they need with minimal effort whilst feeling cared for and. If you join our team it will be your job to deliver this distinctly Just customer experience and help our customers achieve great outcomes whenever they call us.

This is a full time, permanent position at 35 hours a week, Monday to Friday with very sociable shift patterns, running from 8:30 to 16:30, 09:00 – 17:00 and 09:30 – 17:30. Your initial training will be office based but once you are confident the role is hybrid with at least 50% of your time spent in the office.

More About what you will be doing.

As a customer service representative you will be part of a supportive team answering inbound telephone calls from customers and advisors across all our product range and at all points of a customer journey, there is a wide variety of enquiries and each customer may have different or additional. Needs that we need to cater for, during your working day you will:

Answer queries from our customers across our product range and use our customer centric approach to call taking to provide great outcomes.
Make calls to third parties (e.g. ceding schemes, solicitors, intermediaries and GP surgeries) to ensure customers are in receipt of their income or mortgage funds within a reasonable time period.
Produce quotes and/or re-quotes over the telephone.
Perform relevant administrative tasks according to procedure, data entry standards and industry regulation.
Liaise between departments to ensure all queries are answered accurately and result in the best customer experience.
Liaise with internal & external customers and third parties to ensure relationships are developed and maintained.

What do we look for?

To be successful in this role, we look for people who are customer orientated and have their best interest at the heart, as well as the following.

Previous experience within an telephony customer services function
Educated to GCSE level (or equivalent), including passes in English and Maths (at grade C or above)
Able to explain complex information in plain, simple English and adapt your language for different audiences when required.
Passionate about delivering great customer service and a willingness to go the extra mile to ensure customer satisfaction.
Experienced in using Microsoft Office (Outlook, Word, Excel)

What can we offer you?

A Competitive Salary, Pension Scheme and Life Assurance
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets.
Opportunity to progress your career in-role with salary increases aligned to growth in skills and knowledge.
Opportunity to grow you career within Just providing a great foundation to build your career on
Learning and Development opportunities - including access to LinkedIn Learning.
25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones

Why Just?

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

We’re committed to building a more sustainable business, and we’re working hard to make progress against our Net Zero targets. We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets.

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.

Be Bold. Be Brilliant. Be Just.

Apply Now

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Customer Service Representative