Contact center Work, Jobs in Remote (with Salaries)

Customer Service Advisor - Nights Team
Capital on Tap —Remote
- £500 - £750 a week
- Weekend availability
- Remote
- Customer service
- Financial services
- Communication skills
Contact Centre Agent
ESP Group —Remote
- £12.71 an hour
- Temporary
- Remote
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor - Midnights Team
Capital on Tap —Remote
- £500 - £750 a week
- Full-time
- Remote
- Customer service
- Financial services
- Communication skills
Part-Time B2B Appointment Setter / Telemarketing Executive (Freelance | Remote)
Reexia ltd —Remote
- From £26,000 a year
- Part-time
- Remote
- CRM software
- Communication skills
- Work from home
Quick apply
1d
Remote telesales Role – No Micromanagement, No Weekends, No Nonsense
Let Us Connect —Remote
- £25,000 - £54,980 a year
- Weekends only
- Remote
- Work from home
- Referral programme
Quick apply
9d
Inbound Sales Executive – Remote UK (Trades Marketing)
Time To Scale —Remote
- £24,420 - £70,000 a year
- Full-time
- Remote
- Sales
- Leadership
- Marketing
- Flexitime
- Work from home
Quick apply
8d
Telesales Executive
Telecom Rentals (UK) Limited —Remote
- £25,500 - £60,000 a year
- Full-time
- Remote
- CRM software
- English
- Communication skills
- Work from home
Quick apply
3d
Telemarketer
Vocal Group —Remote
- £24,420 - £120,000 a year
- Remote
- Sales
- Business development
- Communication skills
Quick apply
1d
Bajuni Freelance Remote Telephone Interpreters UK
LanguageLine Solutions —Remote
- Part-time
- Remote
- English
- Communication skills
- Work from home
Sales Executive
Bioidentical Hormone Therapy Ltd —Remote
- £36,000 a year
- Weekend availability
- Remote
- Sales
- English
- IT
Quick apply
1d
Supporter Services Senior Executive - Telemarketing
Cancer Research UK —Remote
- £29,175 a year
- Weekend availability
- Remote
- Driving
3d
Portuguese Freelance Remote Telephone Interpreters
LanguageLine Solutions —Remote
- Part-time
- Remote
- English
- Communication skills
- Work from home
1d
Motor FNOL, UK
Reserv —Remote
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Dutch Freelance Remote Telephone Interpreters
LanguageLine Solutions —Remote
- Part-time
- Remote
- English
- Communication skills
- Work from home
8d
Swedish Freelance Telephone Interpreters UK
LanguageLine Solutions —Remote
- Part-time
- Remote
- English
- Communication skills
- Work from home
Collections Specialist (English, Spanish, French, Italian & Arabic Speaking)
Proservartner —Remote
- Up to £150 a day
- Temporary
- Remote
- Spanish
- English
- Communication skills
- Work from home
Quick apply
10d
Polish Freelance Remote Telephone Interpreters
LanguageLine Solutions —Remote
- Part-time
- Remote
- English
- Communication skills
- Work from home
Welsh Freelance Remote Telephone Interpreters
LanguageLine Solutions —Remote
- Part-time
- Remote
- English
- Communication skills
- Work from home
Telesales B2B freelancer 6hrs pw
FH City —Remote
- £13 an hour
- Remote
- CRM software
- Sales
- Customer service
- Work from home
Quick apply
8d
French Speaking Customer Service Representative - Temporary
Foundever —Remote
- £25,213.50 a year
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- English
- Work from home
1d

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Customer Service Advisor - Nights Team

Capital on Tap -
Remote

Apply Now

Job details

£500 - £750 a week

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Live chat
Customer service
Financial services
Communication skills

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

UK-based remote role — you must be located in the UK with the right to work.

Customer Service Team
We're not just another call centre — we're the team small business owners rely on every day. You'll have the space to think, solve problems creatively, make confident decisions, and see the impact of your work quickly.

As the friendly voice of Capital on Tap, you'll help make life easier for our customers by keeping things simple, clear, and stress-free while they focus on building their businesses.

What You'll Be Doing ️
Working remotely as part of a structured, supportive team, you'll:

Support customers across phone, email, and live chat.
Take full ownership of queries from first contact through to resolution.
Handle complex and sensitive account queries with confidence and care.
Apply financial services policies and processes accurately while managing high volumes with professionalism.
Identify customers who may need extra support and ensure they receive it.
Work closely with your remote team to share feedback, suggest improvements, and continuously enhance the customer experience.

Our Values & Culture

Just Pilot: We never settle for "good enough". We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it's hard.
Owners and Dates: We don't chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

We're Looking For

2+ years' customer service experience in a financial services or contact centre environment.
Confident handling multi-channel customer contacts (phone, email, live chat).
Strong communication skills, sound judgement, and high attention to detail.
Comfortable working within regulated environments and quality standards.
Calm, solutions-focused, and professional when managing sensitive or difficult cases.
Self-motivated and able to work independently in a remote setting.

Remote Working Requirements

A quiet, secure home working space with reliable high-speed internet.
Comfortable working structured shifts from home while staying organised, focused, and engaged.
Strong self-management skills and confidence using multiple systems at once.

We'll provide all the equipment you need to succeed.

Shifts
We operate extended support hours and offer structured rotating shift patterns. Shift reliability is essential in a remote environment.

Nights Team - Working Monday–Sunday (2 weekends in every 4), covering between 6pm–6am or 8pm–8am. 4-week rolling shift pattern:

Week 1: 4 on, 3 off
Week 2: 3 on, 1 off, 3 on
Week 3: 3 off, 4 on
Week 4: 7 days off

The first 2 weeks of your training will be conducted Monday - Friday between 9am-5:30pm. You will then move onto the above shift pattern.

Interview Process

Stage 1: 15-minute telephone interview with Talent Partner
Final Stage: 45-minute video interview with 2 of our Customer Service Team Leaders

Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

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