Group leader Work, Jobs in Remote (with Salaries)

Customer Support Specialist
Liaison Workforce —Remote
- £24,785 a year
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
Quick apply
16h
Performance Improvement Support Officer
College of Policing —Remote
- £47,720 a year
- Full-time
- Hybrid work
- Presentation skills
- Employee discount
Executive Assistant (United Kingdom)
GitLab —Remote
- Full-time
- Remote
- English
- Administrative experience
- Leadership
- Employee stock purchase plan
- Annual leave
Leadership and Management Trainer
QA Limited —Remote
- Remote
- Presentation skills
- No degree
- In-person
- Annual leave
- Employee assistance programme
Director of Education Practice and Standards
Outcomes First Group —Remote
- Up to £94,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- Leadership
- Employee discount
Incident Response Consultant - Weekend Shift (Remote, GBR)
CrowdStrike —Remote
- Weekend availability
- Remote
- Azure
- Computer Science
- Engineering
Quality Assurance Officer
Shaw Trust —Remote
- £27,899 - £33,753 a year
- Remote
- Annual leave
- Employee assistance programme
7d
Operational Team Manager - Nottingham
Vita Health Group —Remote
- £30,600 - £35,700 a year
- Remote
- Management
- Data analysis skills
- Leadership
4d
Finance Officer
Technology Services Group —Remote
- Hybrid work
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d
Support and Impact Coordinator
TALK Surrey —Remote
- £14,871 a year
- Part-time
- Remote
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
18h
HR Business Partner
Rethink Mental Illness —Remote
- £40,000 - £50,000 a year
- Full-time
- Remote
- Management
- Presentation skills
- Driving
- Annual leave
- Employee assistance programme
Group Lead Internal Auditor
XMA —Remote
- £45,000 - £50,000 a year
- Full-time
- Remote
- Management
- Travel
- Leadership
4d
People Advisor
Active Care Group —Remote
- £35,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
- Employee assistance programme
- Referral programme
14d
Chief Evolution Officer
Blue Shed Group —Remote
- £100,000 - £250,000 a year
- Remote
- Human resources
Quick apply
Senior Analyst - Support & Intervention Team
College of Policing —Remote
- £47,720 a year
- Full-time
- Remote
- Presentation skills
- IT
- Leadership
- Employee discount
Senior Total Rewards Partner
UserTesting —Remote
- Full-time
- Remote
- Spanish
- English
- Analysis skills
DC Client Projects Manager
LegalAndGeneral —Remote
- Full-time
- Remote
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Head of Colleague Communications & Engagement
Active Care Group —Remote
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
2d
Area Sales Manager - UK & NWE
Deep Sea Electronics Ltd —Remote
- £45,288.24 - £63,181.71 a year
- Full-time
- Remote
- Business development
- Travel
- Communication skills
- Free parking
- Life insurance
Quick apply
Senior Regulatory Operations Manager - UK
PAYCOM GLOBAL, LTD —Remote
- £125,000 - £140,000 a year
- Remote
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
Quick apply

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Customer Support Specialist

Liaison Workforce
Remote

Quick apply

Job details

Permanent | Full-time
£24,785 a year
16 hours ago

Qualifications

Customer service
English
Microsoft Office
Analysis skills
Time management

Full job description

Role Type: Remote role with travel

Reporting to: Customer Support Team Leader

Working hours: 09:30 - 18:00 Monday - Friday

ABOUT US

We are a well-established and trusted health economy partner, saving millions for reinvestment in health and social care through our Workforce, Financial, Care and Specialty Transformation businesses.

We are dedicated to improving the health economy through expert advisors, established technology, and best practice process improvement. Our work has also been recognised with numerous HR and Finance industry awards.

As a base all our employees work from the comfort of their own home. We now have over 400 employees based across the length and breadth of the UK, enjoying the flexibility of working remotely.

We are proud to say that we are currently the:

#1 Best Large Company To Work For in the UK

#1 Best Consultancy To Work For in the UK

We are a 3-star (out of 3) rated company by Best Companies, recognising Liaison Group as a 'World-class Company to Work For'.

JOB SUMMARY

The Customer Support Specialist provides high-quality support to internal and external customers, resolving queries, delivering system guidance, and ensuring a consistent service experience. Working within agreed KPIs and SLAs, the role requires excellent communication, attention to detail, and the ability to manage a busy workload while supporting clients and colleagues across Liaison Workforce services

PRINCIPAL TASKS AND ACTIVITIES:

In line with service expectations, effectively answer and resolve queries from internal and external customers
Provide support, guidance and training to clients using Liaison systems
Prioritise a high workload, ensuring additional tasks are completed accurately and on time
Ensure internal and external key performance indicators (KPIs) and service level agreements (SLAs) are met
Ensure clients and users are aware of their responsibilities in the appropriate application of Liaison services, practices, and procedures
Work as part of a team to deliver consistently high levels of service

EXPERIENCE:

Essential:

Demonstrable experience in a customer service role
Confident in the use of Microsoft Office
Experience working within a multifunctional environment

Desirable:

Experience in logging query details on an electronic system
Good coaching skills

SKILLS & COMPETENCIES:

Essential:

Excellent customer service skills
Excellent communicator both written and verbal
Excellent attention to detail, accuracy, and quality
Strong team player
Time management, prioritisation, and ability to multi-task
Ability to maintain a professional, calm, and mature manner
Adaptive and responsive to a changing environment

Desirable:

Results orientated
Empathy

QUALIFICATIONS AND TRAINING

Essential:

Minimum five GCSEs/O' level equivalent (grade C or above) including Maths and English

Desirable:

Relevant customer service qualification

Environmental Considerations:

Ability to travel twice a year to different locations for Company Day meetings.

OUR VALUES

You will be expected to demonstrate Liaison's core values: Care, Honesty, Inspire and Guide, and embody our behaviours-be present, choose your attitude, make someone's day, and have fun.

FURTHER INFORMATION

We are proud to support our colleagues and will offer an interview to any candidate with a disability, should they match the skills and experience required for the role.

Liaison Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We pride ourselves on being a place where we can all be ourselves and succeed on merit.

Liaison Group are committed to the Good Recruitment Campaign and are official signatories for the Good Recruitment Charter.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Thank you for your interest in joining Liaison Group

Quick apply

Refine Your Search

group leader jobs in remote

Customer Support Specialist

Performance Improvement Support Officer

Executive Assistant (United Kingdom)

Leadership and Management Trainer

Director of Education Practice and Standards

Incident Response Consultant - Weekend Shift (Remote, GBR)

Quality Assurance Officer

Operational Team Manager - Nottingham

Finance Officer

Support and Impact Coordinator

HR Business Partner

Group Lead Internal Auditor

People Advisor

Chief Evolution Officer

Senior Analyst - Support & Intervention Team

Senior Total Rewards Partner

DC Client Projects Manager

Head of Colleague Communications & Engagement

Area Sales Manager - UK & NWE

Senior Regulatory Operations Manager - UK

I want to receive the latest job alerts for group leader in remote

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