line support engineer Work, Jobs in remote (with Salaries)

BAU 2nd Line Support Engineer - 12 month FTC
Sumer —Remote
- Remote
- Azure
- Communication skills
Quick apply
5d
ICT Support Engineer
Police Digital Service —Remote
- £32,500 a year
- Remote
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
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- Hybrid work
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- Full-time
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Quick apply
Technical Support Engineer
Zenzero Solutions —Remote
- Weekend availability
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Software Engineer
CircleCI —Remote
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Controls Engineer
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Application Support Engineer, UK, OEX
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Quick apply
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Solutions Engineer - UK Remote
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- £130,000 - £160,000 a year
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IT Field Services Engineer - Bristol
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Quick apply
9d
Senior System Support Engineer
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Software Development Engineer In Test
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- £45,000 - £55,000 a year
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Quick apply
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Staff Product Designer, Pay Ecosystem
Remote —Remote
- £70,700 - £159,050 a year
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Machinist
FieldCore —Remote
- Weekend availability
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Security Engineer
Nucleus Financial Group —Remote
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- Annual leave

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line support engineer jobs near remote

BAU 2nd Line Support Engineer - 12 month FTC

Sumer
Remote

Quick apply

Job details

Fixed term contract
5 days ago

Qualifications

Jira
Azure
IT support
ServiceNow
Root cause analysis
Communication skills

Full job description

Description

Sumer is a values-led, purpose-driven business on an exciting growth journey. We believe that when our people thrive, our business thrives. If you're energised by working in a fast-moving environment where what you do really matters, you'll feel right at home here.
We are seeking an experienced 2nd Line IT Support Engineer to support day-to-day (BAU) service desk operations during a period of organisational transformation. This role will be critical in maintaining service stability, reducing backlog, and supporting frontline operations.

Key Responsibilities

Act as a technical escalation point for hub IT analysts.
Diagnose and resolve incidents across: End-user compute (Windows, O365, devices), Identity and access (AD/Azure AD) and Core business applications
Manage ticket queues and ensure SLAs are met
Support incident resolution and root cause analysis
Work closely with offshore/remote teams to coordinate fixes
Maintain accurate documentation and knowledge base articles
Identify repeat issues and suggest improvements

Skills, Knowledge & Expertise

Proven 2nd line support experience in enterprise environments
Strong troubleshooting skills across Microsoft stack
Experience with service management tools (e.g., ServiceNow, Jira, etc.)
Ability to manage workload independently in high-pressure environments
Strong communication and stakeholder management

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

We Shine Together
We Do the Right Thing
We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About Sumer

Sumer is a fast-growing professional services firm dedicated to championing small and medium businesses and helping communities prosper across the UK and Ireland.

Operating within a buy and build “Hub and Spoke” business model, we combine the indispensable value of leading regional practices with the tech, scale, and breadth of expertise of a national organisation.

We call this ‘The Power of Collaboration’ – an approach that delivers growth for our entire organization and all the businesses we serve.

By joining Sumer, you become part of a dynamic team committed to innovation, excellence, and the success of the businesses we support.

Quick apply

Refine Your Search

line support engineer jobs in remote

BAU 2nd Line Support Engineer - 12 month FTC

ICT Support Engineer

Junior Cyber Security Engineer

Offshore Survey Engineer

Technical Support Engineer

Software Engineer

Technical Operations Engineer (Remote, GBR)

Controls Engineer

Mechanical Project Engineer

Field Service Engineer

Application Support Engineer, UK, OEX

Solutions Engineer - UK Remote

IT Field Services Engineer - Bristol

Senior System Support Engineer

Software Development Engineer In Test

Senior Engineering Manager

Staff Product Designer, Pay Ecosystem

Cloud Engineer

Machinist

Security Engineer

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