Customer administration coordinator Work, Jobs in Rendlesham, Sfk (with Salaries)

Facilities & Reception Coordinator
First Response Group —Ipswich
- £14 an hour
- Monday to Friday
- Microsoft Word
- Organisational skills
- Front desk
Quick apply
Executive Coordinator
BUUK Infrastructure —Bury St. Edmunds
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
10d
Customer Administration Coordinator - Intra
Ocean Network Express —Ipswich
- Full-time
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Administration Coordinator - Export
Ocean Network Express —Ipswich
- Full-time
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
10d
Finance and Administration Coordinator
Emmaus Norfolk & Waveney —Ditchingham
- £21,000 a year
- Part-time
- QuickBooks
- POS
- Recruiting
- Free parking
- Sick pay
Quick apply
12d
Export Coordinator
Cosco Shipping Lines (UK) Ltd —Felixstowe
- £26,000 - £28,500 a year
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Free parking
Quick apply
HSEQ Coordinator – Sizewell C
H W Martin (Traffic Management) Ltd —Sizewell
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
5d
Maintenance Coordinator
Pinnacle Group —Clacton-on-Sea
- £24,784.50 a year
- Microsoft Word
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d

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Facilities & Reception Coordinator

First Response Group -
Ipswich

Quick apply

Job details

Permanent
£14 an hour

Qualifications

Microsoft Word
Meeting coordination
Fire safety
Stakeholder collaboration
Closing procedures
Stakeholder liaison
Facilities management
Administrative support experience
Internal department liaison
Microsoft Office Suite
Lock and unlock routines
Opening procedures
Organisational skills
Front desk
Management reporting
Communication skills

Full job description

About the Role

We are looking for an organised, professional and proactive Facilities & Reception Coordinator to join our Suffolk Highways team based in Ipswich.

As the first point of contact for visitors, contractors and colleagues, you will play a key role in delivering an exceptional front-of-house experience while providing essential administrative support to the Facilities Management (FM) function across multiple Suffolk Highways depots.

This is an exciting opportunity for someone who enjoys a varied role, thrives in a fast-paced environment, and takes pride in delivering excellent customer service and operational support.

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.

First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.

Working Pattern: Monday to Friday

Monday-Thursday shift: 08:00 – 16:30 (with 30-minute lunch break)

Friday shift: 08:00 – 16:00 (with 30-minute lunch break)

Job Opportunity

Reception & Front of House:

Providing a professional and welcoming experience for all visitors, contractors and guests.

Managing visitor sign-in procedures, inductions and ID badge issuance.

Coordinating contractor access and ensuring site compliance requirements are met.

Managing meeting room bookings and maintaining room utilisation schedules.

Monitoring reception and visitor booking inboxes.

Maintaining visitor records and site sign-in documentation across all depots.

Ordering, updating and managing employee ID badges.

Supporting fire safety procedures, including Fire Warden responsibilities during drills and emergencies.

Assisting with weekly fire testing coordination and reporting.

Conducting opening and closing duties, including building access, barriers, gates and associated checks.

Carrying out daily meeting room inspections to ensure equipment is operational.

Maintaining a clean, professional and welcoming reception environment.

Managing incoming post, parcels and deliveries.

Controlling visitor access through intercom and barrier systems.

Operating the building tannoy system for internal communications.

Liaising with cleaning teams and other support functions.

Reporting and escalating security or building maintenance issues.

Facilities Management Administration:

Monitoring and managing FM and depot-related mailboxes, ensuring all requests are acknowledged and actioned promptly.

Logging, tracking and coordinating maintenance, cleaning, security and building access issues through to resolution.

Maintaining compliance schedules and supporting statutory inspection programmes.

Coordinating weekly calls with depot representatives to identify and address site issues.

Coordinating weekly update meetings with the FRG FM Helpdesk to monitor planned and reactive maintenance activities.

Managing and tracking handyman and minor works requests.

Maintaining FM trackers, records and task management systems to support audit and reporting requirements.

Producing monthly Facilities Management reports highlighting performance, completed works, outstanding actions and recurring issues.

Working collaboratively with internal stakeholders and service providers to ensure high standards of building management and support.

Essential Skills

Previous experience in a reception, facilities, office administration or customer service environment.

Excellent communication and interpersonal skills.

Strong organisational skills with the ability to manage multiple priorities.

A proactive approach to problem-solving and service delivery.

Good working knowledge of Microsoft Office applications, including Outlook, Word and Excel.

The ability to work independently while building strong working relationships across teams.

High attention to detail and ability to maintain accurate records.

A professional and customer-focused approach at all times.

Quick apply

Refine Your Search

customer administration coordinator jobs in rendlesham, sfk

Facilities & Reception Coordinator

Executive Coordinator

Customer Administration Coordinator - Intra

Customer Administration Coordinator - Export

Finance and Administration Coordinator

Export Coordinator

HSEQ Coordinator – Sizewell C

Maintenance Coordinator

Related jobs to explore

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