Retention manager Work, Jobs in Renfrew, Rfw (with Salaries)

General Manager
Swim Sports Company Ltd —Renfrew
- £32,000 - £36,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Account Manager
OCS Group —Glasgow
- Monday to Friday
- Microsoft Excel
- Management
- IT
Quick apply
Account Manager
Safetykleen —Stirling
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Assistant General Manager
Swim Sports Company Ltd —Renfrew
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Service Manager
Invercare —Stirling
- £33,573.80 a year
- Full-time
- Management
- Supervising experience
- In-person
- Paid training
Quick apply
General Manager
Wingstop UK - St Enoch Glasgow —Glasgow
- £40,000 - £43,500 a year
- Part-time
- Leadership
- Restaurant
- Employee discount
Quick apply
Commercial Manager
Lahiala Business Transformation —Glasgow
- £4,000 - £5,000 a month
- Full-time
- Business development
- Analysis skills
- Contracts
Quick apply
4h
General Manager
AC by Marriott Glasgow-Admin & General —Glasgow
- Full-time
- Management
- Hotel
- Leadership
Quick apply
14d
Senior Client Manager
The Cigna Group —Glasgow
- Full-time
- Hybrid work
- Sales
- Salesforce
- Microsoft Office
Operations Manager
Davies —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Marketing Manager
Scottish Power —Glasgow
- £40,400 - £50,500 a year
- Full-time
- No degree
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
8d
Key Account Manager
Synmatch AI —Scotland
- Sales
- Travel
- Communication skills
- Referral programme
Property Manager
Nuova Property —Glasgow
- £29,000 - £35,000 a year
- Part-time
- Management
- Maintenance
- English
- Free parking
Quick apply
HR Operations Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Employee discount
Quick apply
Depot Manager
BAM Construction —Glasgow
- Presentation skills
- SharePoint
- Leadership
NIHL Administration Manager
Davies —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Area Sales Manager
Wurth UK Ltd —Glasgow
- £60,000 a year
- No weekends
- Sales
- Customer service
- Driving
- Referral programme
Quick apply
Customer Account Manager
Thom Micro Systems —Larbert
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- CAD
- Free parking
- Work from home
Quick apply
9d
Customer Success Manager
LEAP Legal Software —Glasgow
- £48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
9h
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- IT
- Life insurance
1d

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General Manager

Swim Sports Company Ltd
Renfrew

Quick apply

Job details

Full-time
£32,000 - £36,000 a year

Benefits

Employee discount

Qualifications

Sales
Customer service
Facilities management
Business development
Leadership

Full job description

Job Ref: SPO2777

Branch: swim! Braehead

Location: swim! Braehead, Renfrew

Salary/Benefits: £32-36k with performance bonus potential

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 Days per week including evenings and weekends

Hours per week: 40

Posted date: 11/06/2026

Closing date: 25/07/2026

Our purpose-built, state-of-the-art venues are designed especially for families, safe, secure, and inspiring environments where children learn, grow, and have fun in the water.

We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.

The Role

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. You’ll oversee operations, safety, and performance ensuring the centre runs smoothly, looks its best, and meets the highest standards of teaching, maintenance, and service.

You’ll also play a key role in growing your local swim! community, connecting with families, schools, and local organisations. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to.

What You’ll Do

Lead the daily operations of your swim! venue, ensuring a safe, clean, and enjoyable environment for all customers.
Motivate, coach, and support your team including Assistant Manager, Team Leader, Teachers and Operations Assistants to deliver a premium experience every day.
Maintain the highest operational and safety standards, including responsibility for pool plant operations (training provided if required).
Manage staff rotas, schedules, and resources in line with the 3-week operating pattern and cost of sale budget.
Take ownership of local sales and membership growth, conducting follow-up calls with leads and enquiries and supporting parents through their swim! journey.
Deliver hyperlocal community engagement building relationships with schools, nurseries, and local groups to raise awareness and drive new sign-ups.
Retaining exist customers through high standards, quality lessons and customer service.
Monitor and analyse performance data and customer feedback to continuously improve service quality.
Lead on recruitment, onboarding, training, development and retention of new team members.
Collaborate with colleagues across swim! centres across your region and swim@ venues to share good practice and deliver a great experience for every family.

About You

You’re an energetic, people-first leader who thrives in a fast-paced, customer-focused environment. You’re just as comfortable on the poolside as you are leading your team or chatting with local families. You take pride in high standards, enjoy building relationships, and love seeing your venue and team succeed.

Essential

Experience leading a team, ideally in a leisure, hospitality, or customer-facing environment.
Excellent leadership, able to coach, motivate, and inspire others.
Confident communicator, both in-person and over the phone, with strong customer service skills.
Passion for delivering premium experiences and building community connections.
Capacity to work a 3-week rota (including some evenings/weekends).

Desirable

Experience managing facilities, ideally leisure or pool operations.
Knowledge of health safety, safeguarding, or compliance frameworks.
Pool Plant Operator qualification desirable (training provided if not yet held).
Sales or business development experience, ideally in a customer-service environment.
Understanding of performance reporting.

Why Join swim!

Competitive salary with bonus potential.
Your birthday off, on us.
Instant earned wage access, save as you earn and discount vouchers
Fully funded training and ongoing professional development.
Bright, positive working environment in modern, purpose-built facilities.
Discounts on lessons for family and friends.
Recognition, rewards, and regular team events.
Career progression opportunities from venue leadership to regional and central opportunities.

Quick apply

Refine Your Search

retention manager jobs in renfrew, rfw

General Manager

Account Manager

Account Manager

Assistant General Manager

Service Manager

General Manager

Commercial Manager

General Manager

Senior Client Manager

Operations Manager

Marketing Manager

Key Account Manager

Property Manager

HR Operations Manager

Depot Manager

NIHL Administration Manager

Area Sales Manager

Customer Account Manager

Customer Success Manager

Senior Growth Manager (German Market)

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