Customer service supervisor Work, Jobs in Rhondda, Rct (with Salaries)

Customer Service Supervisor
Transport for Wales —Pontypridd
- £38,012 a year
- Weekend availability
- Management
- Microsoft Office
- Classroom experience
- Employee discount
4d
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
3d
Customer Service Team Leader
Hays-Hiredonline —Whitchurch
- £17.95 an hour
- Temporary
- Hybrid work
- Customer service
5d
Shift Supervisor
Vertigo Trampoline Park ltd —Merthyr Tydfil
- From £14.50 an hour
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
4d
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Sales
- Customer service
Quick apply
12d
Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
13d
Cardiff - Branch Lead / Manager / Supervisor
Hydroscand UK —Pontypridd
- Assembly
Apprentice Retail Supervisor
Farmfoods —Swansea
- £13.61 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
12d
Assistant Store Manager
Lovisa —Cardiff
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Assistant Store Manager
Mountain Warehouse —Bridgend
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
10d
Supervisor
Disco Bowl Newport —Cardiff
- £12.71 - £13.50 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
4d
Supervisor
Carl's Jr - Swansea —Swansea
- Weekend availability
- Restaurant
- Restaurant experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor
The Celtic Collection —Newport
- £12.98 an hour
- Full-time
- Hotel
- Free parking
- Employee discount
9d
Retail Supervisor
Wickes —Caerphilly
- £9.46 - £13.39 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
6d
Bar and Duty Supervisor
Newbridge Memo —Newbridge
- £13.45 an hour
- Bar
- Customer service
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
Shift Manager
Symbro LTD —Swansea
- £13.50 an hour
- Full-time
- Customer service
- Quick service & fast food restaurant
- Communication skills
- Annual leave
- Employee discount
Quick apply
Retail Supervisor
Toolstation —Cardiff
- £13.76 an hour
- Full-time
- Employee discount
4h
Assistant Store Manager Designate - 12 month contract
Mountain Warehouse —Swansea
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
9d

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Customer Service Supervisor

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract
£38,012 a year
4 days ago

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount
Car scheme

Qualifications

Management
Microsoft Office
Classroom experience
IT
Communication skills
Office experience
Welsh

Full job description

Salary:

£38,012 per annum
Location:

Pontypridd Station
Website Category:

Stations and Interchanges
Contract Type:

Fixed Term
Closing Date:

8 July 2026
Vacancy Reference:

0713

Please note: This is a 12 month fixed term contract.

The Role

As an effective Customer Service Supervisor, you will lead by example, inspiring your team to deliver exceptional customer service, whilst providing a safe and secure environment.

Role responsibilities

Provide on the job coaching and assessment, assist station or interchange managers with the individual and team training plans for their team.
Contribute to the development of revenue protection plans for Customer Operations and provide revenue protection services in support of these plans.
Develop and deliver short training modules to support the development of stations and interchange teams.
Contributing to the delivery of training for station and interchange employees, including gateline, ticket machine usage and platform activities (including dispatch where appropriate).
Provide cover at ticket offices, gatelines, platforms and interchanges.

Who we're looking for

Excellent people management skills
An effective trainer, coach and advisor, with excellent communication skills
Ability to analyse data
Be a confident IT user, able to use Microsoft office applications and other systems
Good knowledge of working in an operational safety environment
Booking Office experience where this is required
Gateline and revenue protection experience where this is required
Platform operational experience with dispatch competence where this is required

As a transport operating company, we are there for our customers whenever they need to travel – so flexibility to work shifts, including weekends and bank holidays, is essential.

Joining our Talent Pool

If you are successful after interview stage but there is not a role immediately available, you will be placed into our Talent Pool for a period of 12 months where you will be considered as and when a suitable position arises.

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Job benefits

Enhanced pension scheme

Free travel across the TfW rail network

Cycle to work scheme

Electric car scheme

Health cash plan

High street discounts

Training & development opportunities

Apply Now

Refine Your Search

customer service supervisor jobs in rhondda, rct

Customer Service Supervisor

Customer Service Team Leader

Customer Service Team Leader

Shift Supervisor

Customer Experience Team Leader

Client Services Supervisor

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Key Support Services Team Leader

Cardiff - Branch Lead / Manager / Supervisor

Apprentice Retail Supervisor

Assistant Store Manager

Assistant Store Manager

Supervisor

Supervisor

Front Office Supervisor

Retail Supervisor

Bar and Duty Supervisor

Shift Manager

Retail Supervisor

Assistant Store Manager Designate - 12 month contract

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