Guest service agent Work, Jobs in Rhyl, Den (with Salaries)

Hotel Receptionist
The Goat Restaurant, Llandudno —Llandudno
- From £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Quick apply
5d
First Response Advisor
CEL Solicitors —Liverpool
- £23,132 a year
- Bar
- Sales
- Computer skills
- Annual leave
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12d
Senior Event Sales Coordinator
The Municipal M Gallery —Liverpool
- Full-time
- Hotel
- Analysis skills
- Leadership
- Employee discount
Quick apply
2d

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Hotel Receptionist

The Goat Restaurant, Llandudno
Llandudno

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
5 days ago

Benefits

Discounted or free food
Company pension
Employee discount

Qualifications

Hospitality
Customer service
Complaint handling
Microsoft Office
Organisational skills
Front desk
IT
Guest services
Phone etiquette
Channel management
Communication skills
Hotel experience

Full job description

Part-Time Hotel Receptionist

Location: ESPLANADE HOTEL-LLANDUDNO
Hours: Part-Time (including evenings, weekends, and holidays as required)

We are a busy and welcoming 40-bedroom hotel committed to providing exceptional customer service and a memorable guest experience. We are seeking a friendly, organised, and professional Part-Time Receptionist to join our front-of-house team.

Key Responsibilities

Welcoming guests and providing a warm, professional first impression.
Managing check-ins and check-outs efficiently.
Handling telephone, email, and online enquiries.
Processing reservations, amendments, and cancellations using the Rezlynx Property Management System.
Taking payments and balancing daily transactions.
Assisting guests with requests, local information, and resolving any issues promptly.
Coordinating with housekeeping and maintenance teams to ensure guest satisfaction.
Maintaining accurate guest records and ensuring compliance with hotel procedures.
Supporting the smooth day-to-day operation of the reception desk.

Essential Requirements

Previous experience in a hotel reception or hospitality role.
Proven experience using Rezlynx booking/property management system.
Excellent customer service and communication skills.
Strong organisational skills and attention to detail.
Ability to work independently and as part of a team.
Good IT skills, including Microsoft Office applications.
Flexible approach to working hours, including weekends and bank holidays.

Desirable Skills

Experience working within a hotel of similar size.
Knowledge of online travel agents (OTAs) and channel management.
Experience handling guest complaints and problem-solving effectively.

What We Offer

Competitive hourly rate (depending on experience).
Flexible part-time hours.
Friendly and supportive working environment.
Staff food and discount

If you are a customer-focused individual with hotel reception experience and a good working knowledge of Rezlynx, we would love to hear from you.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

Company pension
Discounted or free food
Employee discount

Work Location: In person

Quick apply

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guest service agent jobs in rhyl, den

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