Operations coordinator Work, Jobs in Rhyl, Den (with Salaries)

Operations Coordinator
HESIS Limited —Liverpool
- Full-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Store discount
Quick apply
8d
Studio, Operations and Finance Coordinator
Lucy Maggie Designs Limited —Liverpool
- From £13.50 an hour
- Part-time
- Customer service
- Assembly
- Quality control
- Flexitime
Quick apply
1d

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Operations Coordinator

HESIS Limited
Liverpool

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

CAFM software
Customer service
Facilities management
Logistics
Analysis skills
Transportation management systems
Communication skills
Rota coordination

Full job description

Location: Liverpool Head Office
Hours: Full Time | Monday–Friday
Working Pattern: Office Based

Build your career with HESIS

HESIS is a growing specialist provider of Hard FM and Fire & Security services, supporting customers across critical and regulated environments.

As part of the wider andwis Group, we combine the feel of a close-knit operational business with the opportunities that come from being part of a growing national group.

We’re looking for an Operations Coordinator to join our Liverpool Head Office, working predominantly within our Hard FM operations.

This is a key role at the heart of service delivery. You’ll work closely with our mobile engineers, customers, subcontractors and operational teams to make sure planned and reactive works are coordinated effectively and our customers receive a responsive, reliable service.

What you’ll be doing

Coordinating and scheduling mobile engineers across planned and reactive maintenance works
Logging, prioritising and progressing jobs in line with contractual SLAs
Managing engineer diaries and responding to changing operational priorities
Monitoring jobs from initial call-out through to completion and closure
Coordinating parts, materials and subcontractors to keep works moving
Keeping customers and internal teams updated on job progress
Maintaining accurate information within our CAFM and job management systems
Supporting operational reporting, KPI performance and compliance
Working closely with the wider team to resolve issues and deliver a great service

What we’re looking for

You’ll be organised, proactive and comfortable working in a busy operational environment where priorities can change quickly.

Ideally, you’ll bring:

Previous experience in Hard FM, facilities management, engineering, maintenance or a service-led environment
Experience in scheduling, coordination or operational support
Confidence coordinating engineers or other field-based teams
An understanding of reactive and planned maintenance
Experience working with CAFM or job management systems
Strong communication and customer service skills
The ability to organise competing priorities and keep jobs moving

Experience within Hard FM would be particularly beneficial, but we’re also interested in people with strong transferable experience from engineering or technical service environments.

Why HESIS?

We want people to be able to build a career here, not simply fill a role.

You’ll join a growing business where you can develop your knowledge of Hard FM operations, work alongside experienced teams and have the opportunity to progress as the business continues to grow.

What’s on offer

25 days’ holiday plus bank holidays
Additional holiday linked to length of service
Pension and life assurance
Employee benefits and discounts through HESISPerks
Employee Assistance Programme and wellbeing support
Salary sacrifice schemes
Annual leave purchase scheme following successful probation
Learning, development and career progression opportunities

If you enjoy keeping things organised, solving problems and being part of the team that keeps engineers and customer services moving, we’d love to hear from you.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
Referral programme
Store discount

Work Location: In person

Quick apply

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