Solutions engineer Work, Jobs in Richmond, Eng (with Salaries)

Medical Systems Support Engineer
Natus Medical Incorporated —Guildford
- Full-time
- Up to 50% travel
- Sales
- Bachelor's degree
- Annual leave
- Referral programme
Junior Technical Operations Engineer
Hozah —Croydon
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- APIs
- In-person
- Work from home
Quick apply
7d
Senior Fibre Engineer
M Group —West London
- Annual leave
- Employee assistance programme
Solutions Engineer
Sano Genetics —London
- £45,000 - £50,000 a month
- Remote
- Software development
- APIs
- HTML
Manufacturing Engineer
Ultra Electronics —Greenford
- Full-time
- Hybrid work
- Bachelor's degree
- Employee discount
- Flexible schedule
Higher Engineer
NPL —Middlesex
- Doctoral degree
Graduate Mechanical Engineer
VVB Engineering —London
- £30,000 a year
- Full-time
- Employee discount
Quick apply
Junior DevOps Engineer
Shivom Consultancy Ltd —Brentford
- Up to £40,000 a year
- Full-time
- Azure
- DevOps
- Windows
Quick apply
7d
Infrastructure Engineer
BBVA —London
- Full-time
- Windows
- Financial services
- Communication skills
Audio Engineering (Freelance)
ElevenLabs —London
- Full-time
- Remote
Graduate Software Engineer
BAE Systems —New Malden
- £34,000 a year
- Master's degree
- Bachelor's degree
AI Engineer
Atwell Solutions —West London
- £29,840.69 - £115,784.00 a year
- Full-time
- Java
- SQL
- AWS
- Work from home
Quick apply
15h
Solutions Engineer - Enterprise Networking UKI
Cisco Systems —London
- Full-time
- Sales
- Bachelor's degree
Data Engineer
Safetykleen —Brentford
- £65,000 - £72,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
3d
Service Desk Coordinator
Roast & Ground Limited —Chessington
- £32,000 - £36,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
Desktop Systems Engineer
DRW —London
- Scripting
Machine Learning Engineer
Roke Manor Research Limited —Woking
- AWS
- Machine learning
- IT
Mechanical Apprentice
VVB Engineering —West London
- Full-time
Quick apply
Graduate Programme
Enfinium —London
- Engineering
- Maintenance
- Leadership
Cloud Support Engineer, Support Engineering
AWS EMEA SARL (UK Branch) —London
- Weekend availability
- Computer Science
- AWS
- Bachelor's degree

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Medical Systems Support Engineer

Natus Medical Incorporated -
Guildford

Apply Now

Job details

Permanent | Full-time

Benefits

Company car
Annual leave
Company pension
Referral programme

Qualifications

Driving Licence
Equipment repair
Sales
Bachelor's degree
Communication skills

Full job description

Req #139

United Kingdom - Guilford (Neuro), 30a Alan Turing Road, Guildford, Surrey, United Kingdom•

United Kingdom - Remote, Surrey (Neuro), 30a Alan Turing Road, Guildford, Surrey, United Kingdom

Job Description

Posted Monday, March 9, 2026, 7:00 PM

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.

Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.

Medical Systems Support Engineer

Position: Full Time Permanent role

Location: Based in our Guildford offices, supporting clients in South UK but may be required to provide client visits from time to time.

Position Overview:

We are seeking a dynamic and highly motivated Medical Systems Support Engineer to install, support, repair and perform preventative maintenance on Natus EEG/EMG and Micromed EEG specialised diagnostic equipment in order to provide high levels of customer satisfaction. The role involves support by phone and remote access as well as extensive travel to hospitals throughout the UK and Ireland to resolve customer issues. This is a hybrid position that will be primarily be based out of our Guildford office and will also require 10% - 20% travel across South of the UK supporting customers.

Essential Duties and Responsibilities:

When allocated, act as the first and second line for customer telephone support for all Optima support issues.
Provide onsite customer support for issues where a site visit is required and/or more appropriate than telephone or remote support.
To troubleshoot, diagnose and repair customer systems in the most economical way.
Report support status on a weekly basis to the Customer Support Manager.
To conduct all planned preventative maintenance in a professional and timely manner following standard procedures, ensuring that all safety and functional tests are completed.
Ability to complete detailed reports.
Working from a prioritised build list to assemble and configure systems to include imaging PCs, configuring systems and cameras.
To test all configured systems prior to shipping.
To advise when the system is ready in order that assembled systems can be checked and shipped on a timely basis ready for installation and invoicing.
Complete the installation of EMG products (single or dual systems) ensuring there is an appropriate handover to the Product Specialist for user training and configuration.
Complete the installation of single system EEG installations and work as part of a team for the installation of larger networked EEG installations.
Configure systems onto hospital networks and complete installation checklist.

Core Skills and Qualifications:

Individuals at this level typically have 1–2 years of relevant professional experience.
Bachelor's degree in a relevant field is favorable (e.g., Electronics engineering, etc.).
Experience with HL7 rules and formats as well as Asure cloud software are highly advantageous.
Proven experience of diagnosing and repairing diagnostic medical equipment.
Strong understanding of the sales process and the ability to effectively contribute to sales activities.
Experience should include contributing to team projects, managing components of assignments, and applying standard practices with increasing confidence.
Excellent communication and presentation skills.
Willingness to travel approximately 50% of the time to customer sites and attend industry events. (Must be willing to travel extensively in UK and Ireland.)
Full UK driving licence

Salary and benefits:

Competitive salary
25 PTO days annually
Company car
Expenses refund policy
Be part of an innovative company shaping the future of healthcare technology.
Work in a collaborative environment with opportunities for professional growth.

Compensation and Benefits: Along with a competitive salary and bonus structure, we offer a comprehensive benefit package: pension, promotional opportunities and pathways, earn additional income from our paid refer-a-friend scheme, and continuous professional development.

Be the People part of the Neuro Solution. Apply Today.

EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
#LI-LM1 #INDNATUS

Job Details

Job Family

Field Services

Job Function

Service

Pay Type

Salary

United Kingdom - Guilford (Neuro), 30a Alan Turing Road, Guildford, Surrey, United Kingdom,

United Kingdom - Remote, Surrey (Neuro), 30a Alan Turing Road, Guildford, Surrey, United Kingdom

Apply Now

Refine Your Search

solutions engineer jobs in richmond, eng

Medical Systems Support Engineer

Junior Technical Operations Engineer

Senior Fibre Engineer

Solutions Engineer

Manufacturing Engineer

Higher Engineer

Graduate Mechanical Engineer

Junior DevOps Engineer

Infrastructure Engineer

Audio Engineering (Freelance)

Graduate Software Engineer

AI Engineer

Solutions Engineer - Enterprise Networking UKI

Data Engineer

Service Desk Coordinator

Desktop Systems Engineer

Machine Learning Engineer

Mechanical Apprentice

Graduate Programme

Cloud Support Engineer, Support Engineering

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