We are looking for a values-led, compassionate and capable senior lead with a demonstrable commitment to improving and supporting mental health, learning disabilities and autism services, offering best patient care and enabling staff as well as the ability to deliver high quality, robust programmes, drive delivery and manage relationships at all organisational levels.
The postholder will oversee and enable delivery of the team’s transformational portfolio, as well as project lead their own complex areas, and provide dedicated work on strategic developments. This involves direct management of project managers who are delivering transformational change projects for adults and older adults, and for people with learning disabilities and autism.
This postholder is expected to take a specific leadership focus on the delivery of programmes relating to adult & older adult mental health, learning disability and autism pathways while also working flexibly across other areas as needed in response to transformation priorities. This includes working across internal and external partners as necessary and providing strategic direction, design and delivery & meaningful co-production. The postholder needs to be dedicated to partnership working and appreciate the value community partnerships, including with VCSE, can bring to statutory health and care services.
This means the postholder will need to be able to hold complex programmes, drive delivery at a senior level and delegate work to wider team members to enable successful implementation as required. The post will be expected to show clear leadership, reporting to senior members of the division and the trust on high profile work programmes and work streams.
This post is a senior lead position in the Jameson Strategy, Transformation and Partnerships team, working across the Jameson Division within Central and North West London NHS Foundation Trust (CNWL) which provides adult mental health and learning disability services across North West London boroughs.
Our Vision
Wellbeing for life: We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual’s quality of life, through high quality healthcare and personal support.
Please review the attached Job description for more detail about the role.
Main Duties and Responsibilities
1. System-wide Delivery, Service Redesign and Transformation
- Act as a senior team lead for transformation and strategy
- Oversight and responsibility of the delivery of service transformation, as well as any additional NHS 10 year Plan or Divisional deliverables identified
- Project lead complex programmes will full project management methodology
- Develop strategic direction and responses to complex problems, accounting for the changing health and care landscape locally and nationally
- Provide focus and support to embedding and sustaining changes from transformation & service development, enabling long term system change. This includes tracking progress and well as forward planning future delivery phases and setting the ground work for success
- Working with the divisional teams, support the prioritisation and delivery timelines
- Drive forward codesign and meaningful co-production as part of transformation
- Enable delivery within Integrated Care Partnerships and Integrated Care Systems, supporting development at neighbourhood, place and system level
- Lead, direct and support the Strategy & Transformation managers and wider clinical/ operation staff in the delivery of Transformation priorities
- Manage external consultant support that may be needed for specific projects
- Ensure that changes to ways of working are undertaken with identified stakeholders including commissioners, within the context of the health economy
- Contribute to the development of a culture within the Division of service improvement
2. Programme and Budgetary Planning and Management
- To ensure service redesign projects are undertaken using the agreed CNWL methodology and to ensure projects are planned and delivered using best practice processes and assurance discipline.
- To apply and demonstrate the value of utilising a structured project management approach tailored to the local context and project.
- To ensure that all projects are supported to develop project plans, business cases and project documentation as required.
- To assist in setting agreed timescales for main workstreams, key milestones to be achieved and contingency plans for areas requiring further work, consultation or negotiation for all projects undertaken.
- To have responsibility for establishing the project structures, e.g. Project Boards, and Task & Finish Groups.
- To facilitate and/or support flexible approaches to the delivery of project objectives, working with individual and large groups of staff, e.g. workshops, focus groups.
- To report on the progress of all projects to the appropriate management teams, project boards and executive board. To ensure that all project milestones and targets are monitored and project slippage is highlighted, and robust mitigating action planned.
- To have responsibility for the governance of projects, ensuring that management arrangements are robust, reports are professionally presented, accurate, impact assessed and that any concerns are escalated to an appropriate level.
- To work at a strategic level to ensure all projects meet national requirements and targets as necessary. Where relevant carry out research of accepted best practice and identify relevant benchmarks.
- To monitor all project dependencies and ensure that any issues between projects are resolved.
- To ensure that risk and issue logs are maintained for all projects, updated regularly and escalated as required.
- To encourage and support collaborative working across multiple staff groups, stakeholders and levels of staff.
- Where relevant, ensure that the views of patients or other service users are taken into consideration, including representation and/or co-production for larger scale projects.
- To create and maintain a portfolio of project management tools and methodology that will act as a CNWL resource and develop the role and application of project management across CNWL.
- To support Quality Improvement, ensuring teams are aware of this methodology, providing advice and support as appropriate.
3. Managerial Responsibility
- To provide leadership with effective supervision and performance management that is positive and enabling to all staff
- Line management of Strategy and Transformation Manager, project managers and oversight of staff
- To manage staff to ensure project deliverables are achieved to agreed time, quality and budget.
- To manage external support that may be required for specific projects
- To be able to work in a leadership role and make decisions to meet tight and often changing timescales
- Ensure own budgets are controlled and managed in accordance with Trust policy.
4. Partnership Working
- To work in partnership with staff from other trusts to form pathways that support and improve high quality patient care.
- To promote and support better integrated working between teams within the trust, including integrated working between physical and mental health services to ensure the best possible pathways for patients
- Develop robust partnership working arrangements with divisions/services and external stakeholders as appropriate in order to support and enhance programmes and ensure the success and delivery of overall project delivery plans.
- To develop constructive and productive working relationships with clinical, managerial and nursing directors.
