Engagement manager Work, Jobs in Richmond, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Experience & Engagement Manager
Virgin Active —London
- From £40,000 a year
- Weekend availability
- Annual leave
- Employee discount
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
1d
Engagement Manager
Prescient Healthcare Group —London
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
- Flexible schedule
Quick apply
6d
Education Engagement Practitioner
City of Westminster Council —Westminster
- £42,912 - £52,269 a year
- Temporary
- School
- Negotiation
1d
Operational Effectiveness Manager - Performance, Improv, Data, Digital
West London NHS Trust —London
- £63,665 - £70,887 a year
- Full-time
5d
Operations and Engagement Manager
London Business School —London
- Communication skills
- School
- Annual leave
- Gym membership
Quick apply
14h
Senior Communications and Engagement Manager
The Royal Marsden NHS Foundation Trust —Chelsea
- £58,133 - £65,261 a year
- Full-time
5d
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Coordinator, Global Partnerships
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Senior Community Engagement Manager
The Crown Estate —London
- Hybrid work
- Communication skills
4d
Member Experience and Engagement Manager
LGBT Great —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Time management
Quick apply
6d
Stakeholder Engagement Coordinator
CJ Associates —London
Student Casework Manager
Kingston University —Kingston upon Thames
- £50,160 - £59,306 a year
- Call to connect
- Analysis skills
- University
- Leadership
6d
Reputation & Engagement Communications Manager
TJX Europe —Watford
- Full-time
- English
- Project management
- Communication skills
Engagement Manager
Colibri Digital —London
- Remote
- Azure
- AWS
- Agile
Quick apply
14d
Training Coordinator
Pho —London
- £40,000 a year
- Full-time
- Travel
- Restaurant
Quick apply
TG34309747 Visitor Experience and Operations Manager
TATE Museum —London
- £39,791 a year
- Management
- Customer service
Quick apply
5d
Communications and Engagement Associate
NewDay —London
- Full-time
- Communication skills
6d
Change Communications & Engagement Manager
Capco —London
- Full-time
- Hybrid work
- Business development
- Agile
- Financial services
- Annual leave
- Life insurance
Quick apply

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

engagement manager jobs in richmond, gtl

Client Engagement Manager

Experience & Engagement Manager

Executive Assistant to CEO

Engagement Manager

Education Engagement Practitioner

Operational Effectiveness Manager - Performance, Improv, Data, Digital

Operations and Engagement Manager

Senior Communications and Engagement Manager

Regional Operations Director - Places Leisure

Coordinator, Global Partnerships

Senior Community Engagement Manager

Member Experience and Engagement Manager

Stakeholder Engagement Coordinator

Student Casework Manager

Reputation & Engagement Communications Manager

Engagement Manager

Training Coordinator

TG34309747 Visitor Experience and Operations Manager

Communications and Engagement Associate

Change Communications & Engagement Manager

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