Customer success manager Work, Jobs in Rickmansworth West, Hrt (with Salaries)

Customer Service Manager
AllSfär —Watford
- £37,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
Quick apply
8d
Customer Success Manager
Orbit Partners Limited —London
- £50,000 - £69,999 a year
- Full-time
- CRM software
- Data analysis skills
- Communication skills
Quick apply
1d
Customer Success Manager
Venatrix —Kingston upon Thames
- £45,000 - £65,000 a year
- Full-time
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Customer Success Manager
Uptick —Shoreditch
- £50,000 - £66,000 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Quick apply
Customer Success Manager
Revvity —Seer Green
- Remote
- Analysis skills
- Bachelor's degree
- Travel
3d
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Annual leave
Quick apply
Customer Success Manager
D2L —London
- Referral programme
Quick apply
Enterprise Customer Success Manager
Didomi —London
- £65,000 - £75,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- AI
Quick apply
Customer Success Manager
Value Added Recruitment Ltd —Bracknell
- £49,000 - £51,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Life insurance
Quick apply
3d
Customer Success Manager
Outra —London
- £50,000 a year
- Full-time
- CRM software
- Communication skills
- Gym membership
Quick apply
Customer Success Manager
Spruce —London
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Customer Success Manager
Modo Energy —London
Customer Success Manager
Nexthink —London
- Full-time
- Hybrid work
- Spanish
- English
- Travel
- Annual leave
- Gym membership
Quick apply
2d
Senior Customer Success Manager
EnterpriseAlumni —London
- Full-time
- Hybrid work
- Management
- Team management
- Financial services
Quick apply
Customer Success Manager - UK
Masabi —London
- Full-time
- Remote
- Life insurance
7d
Customer Success Manager
Incisive Media —London
- Hybrid work
- Sales
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- AI
Customer Success Manager
Viasat, Inc. —London
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
1d
Customer Success Manager
SwiftXccess —London
- Remote
- Customer service

I want to receive the latest job alerts for customer success manager in rickmansworth west, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near rickmansworth west, hrt

Customer Success Manager jobs in London

Customer Service Manager jobs in Watford

Customer Success Manager jobs in Kingston Upon Thames

Customer Success Manager jobs in Bracknell

Operation Manager jobs in Norwich

Customer Success Manager jobs in Edinburgh

Operations Manager jobs in Leeds

Customer Success Manager jobs in Warrington

Customer Success Manager jobs in Peterborough

Customer Success Manager jobs in Cheltenham Gl52

French Speaking Customer Service jobs in London

Customer Service jobs in Edinburgh

Customer Success Manager jobs in Leighton Buzzard Lu7

Customer Success Manager jobs in Remote Uk

Remote Customer Success jobs in Remote

Customer Success Manager jobs in Liverpool

Hybrid Customer Service Jobs jobs in Glasgow

Customer Service jobs in London

Customer Success Manager jobs in Leicester

Customer Success Manager jobs in Stockport

Customer Service Manager

AllSfär
Watford

Quick apply

Job details

Full-time
£37,000 - £45,000 a year
8 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Management
Customer service
Mentoring junior staff
NetSuite
Internal department liaison
English
Performance management
Numeracy
Supervising experience
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership

Full job description

Join a British manufacturer that's genuinely going places.

AllSfär designs and makes acoustic products, from ceiling rafts to wall panels, right here in our Watford factory. We're Made in Britain certified, our felt is made from recycled plastic bottles, and our products have just been shortlisted at the Mix Interiors Awards 2026. Architects and interior designers specify us because our products actually look good, not just because they work. And we're growing fast, which means there's real room to grow with us.

The role

You'll lead our Customer Service team, and you'll strengthen how orders move from Sales into Production as we keep growing. This is a role for someone who's a natural coach, who spots when someone on their team needs support before it shows up as a problem, and who's just as happy processing an order themselves as they are developing the person next to them.

What you'll be doing

Getting hands-on

Process customer orders yourself when the team needs it. This isn't a role where you only direct from above
Keep CRM records (NetSuite, Pipedrive) accurate and up to date, and own customer credit limits and new account set-up

Continuous improvement

Own your numbers. Know what's driving order rework, complaint volume and turnaround time, and act on what you see rather than waiting to be asked
Close the loop with customers: understand what's actually driving their queries and feed that back into how the business works

People leadership

Coach your team proactively. Notice when someone's finding something hard before it turns into a performance issue
Own the full journey for your people, from hiring and onboarding through to development, so the team grows in capability, not just headcount
Build a team culture where feedback feels normal and people feel genuinely supported to improve

Strengthening the handover between Sales and Production

Improve how orders move from Sales into Production, reducing queries, missing information and last-minute surprises
Anticipate where things could go wrong and have a plan before they do, not just chase problems after they've happened
Work closely with Sales and Production day to day so information flows both ways, cleanly

What we're looking for

You've led a Customer Service team before, ideally somewhere that makes physical products
You understand production, not just how to answer the phone
You're comfortable working across departments and holding people to a process, kindly but firmly
You read what's behind a number, not just the number itself
You'd rather fix something yourself than wait for someone to ask you to

Why AllSfär

We're a design-led business first. Everything we make, we make ourselves, in-house, from concept to finished product. That matters to how we work day to day: we care about getting things right, not just getting them out the door.

Our culture runs on eight values, and they're not just on a poster:

Design Excellence. We sweat the details, because our customers can see the difference
Integrity. We do right by our customers and each other, even when no one's watching
Positive Team. We back each other up and celebrate the wins together
Passionate. We care about what we make and who we make it for
Deliver Wow. Good enough isn't the bar. We aim to genuinely impress
Growth Mindset. We're always learning, and we want you learning with us
Innovators. We're not afraid to do things differently if it makes the product better
Embrace Change. We're growing quickly, and we adapt as we go rather than standing still

What you'll get

Competitive salary
Grow By Sharing, our company bonus scheme, so you share in AllSfär's success as we grow
Free onsite parking
Paid bank holidays plus an extended break over Christmas
Pension
A genuinely supportive team, and real opportunity to grow as we do

Pay: £37,000.00-£45,000.00 per year

Benefits:

On-site parking

Ability to commute/relocate:

Watford WD18 9RF: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience in a manufacturing environment?

Experience:

Customer service: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in rickmansworth west, hrt

Customer Service Manager

Customer Success Manager

Customer Success Manager

Senior Customer Success Manager - UK

Customer Success Manager

Customer Success Manager

Senior Customer Success Manager

Customer Success Manager

Enterprise Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Senior Customer Success Manager

Customer Success Manager - UK

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

I want to receive the latest job alerts for customer success manager in rickmansworth west, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected