Customer solutions specialist Work, Jobs in Ridgmont, Bdf (with Salaries)

Training Specialist
Mercedes-Benz —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
1d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Milton Keynes
- Temporary
- Customer service
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
1d
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
9d
Operational Quality Improvement Specialist
JD.COM INTERNATIONAL UK LTD —Milton Keynes
Quick apply
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
8d
Billing Specialist
BSI —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Annual leave
- Flexible schedule
Administration Assistant – Internal Audit & Front of House
Dawsongroup —Willen
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Freelance In-Person Event Specialist - Northampton, UK
Visit.org —Northampton
- Temporary
- Customer service
- English
- Travel
Quick apply
Customer Service Coordinator
BMI Group —Milton Keynes
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Procurement Specialist
ID Logistics & Transport Ltd —Milton Keynes
- £50,000 a year
- Full-time
- Communication skills
Quick apply
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Field Sales Executive - Security Specialist
Citytalk Group Ltd —Aylesbury
- £45,000 - £65,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick apply
Supplier Relations Specialist - Bilingual Italian & English
apexanalytix —Milton Keynes
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Call Centre Agent
Fortem Solutions Ltd —Hitchin
- Weekend availability
- Customer service
- Maintenance
- IT
14d
MOBILITY SPECIALIST SALES
COMFORT HOMECARE MOBILITY SUPERSTORE —Shefford
- From £28,000 a year
- Full-time
- Customer service
- Driving
- Travel
Quick apply
9d
Security Specialist Supply Chain Assurance
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Specialist Sales Account Manager - Rail Industry
HILTI —Milton Keynes
- Monday to Friday
- Sales
- Organisational skills
- Life insurance

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Training Specialist

Mercedes-Benz -
Milton Keynes

Quick apply

Job details

Full-time | Fixed term contract
Up to £30,000 a year
1 day ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Job Description:

Initial 12 month fixed term contract | £30,000 pa | Full Time

We are currently seeking to recruit a Training Specialist to join the team at the Mercedes-Benz Apprentice Academy, Milton Keynes.

Mercedes-Benz Apprentice Academy.

They will oversee all administrative processes and contribute to the successful running of the Academy to make sure learners and employer receive an excellent customer experience. This includes maintaining accurate learner and programme records, coordinating training schedules, supporting learners and employers with queries, welcoming and hosting learners while providing reception support, and ensuring documentation is delivered to a high standard.

Main duties and responsibilities:

Manage the learner administration cycle including enrolment, registration, withdrawal, end point assessment bookings and completion
Maintain accurate records across all platforms and ensure all learner and programme information is accurate, up to date and audit ready
Support the Funding Specialist with the input, update and validation of learner information in management information systems
Act as the first point of contact for administrative queries from learners, employers and Academy staff
Schedule learner attended and virtual (online) training sessions
Welcome learners upon arrival at reception, and host during lunchtime and breaks to make sure they get an excellent customer experience
Manage certificates—making sure they’re received, logged, and shared with employees.
Proactively monitor and communicate learner non-attendance with the relevant parties
Report training attendance and schedule updates to the Programme Manager
Manage accommodation and travel bookings, liaising with suppliers
Provide support with the invigilation of exams
Maintain confidentiality and data protection to protect sensitive leaner information
Follow all relevant Academy policies, e.g. Quality Assurance and Risk Management, Safeguarding and Prevent, Equal Opportunities and Diversity
While learning and development experience is desirable, it’s not essential

About You:

Collaborative team worker with good interpersonal skills
A track record in delivering accurate and timely administrative support in fast-paced environments
Highly organised, detailed and a confident communicator
Ability to work on own initiative and to deadlines
Excellent attention to detail
Enthusiastic, energetic and upbeat
Good level of common sense and professional work ethic
Creative and willing to 'have a go' at new things
Customer focused with the confidence and ability to relate to people at all levels in a professional manner
Strong communication (written & verbal) and organisational skills
Strong IT skills and a proficient user of Microsoft Office, including Teams, Word, Outlook, Powerpoint and Excel
A passion to support the growth and development of young people at the start of their career

Contract: 12 month fixed term contract

Working Hours: Monday to Friday / 35 hours per week, 9am-5pm. Flexibility may be required on occasions.

Equipment: Mercedes-Benz will provide all equipment necessary to perform the role, including laptop and monitor

Place of Work: Office based, Mercedes-Benz Apprentice Academy, Delaware Drive, Tongwell, Milton Keynes. Occasional travel may be required.

Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking

About Us

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at www.calexuk.com

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer solutions specialist jobs in ridgmont, bdf

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