Customer support & client services occupations Work, Jobs in Risby, Sfk (with Salaries)

Customer Care Co-ordinator
Bloor Homes —Bury St. Edmunds
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
4d
Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
11d
Senior Customer Service Advisor
Barclays —Bury St. Edmunds
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
4d
Customer Service Sales Support Specialist
Kalsec —Mildenhall
- Hybrid work
- CRM software
- Customer service
- Salesforce
Quick apply
3d
Customer Service Advisor- Telesales
Sealey —Bury St. Edmunds
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
14h
Customer Service Supervisor
Vollers UK Ltd —Bury St. Edmunds
- £32,000 - £33,000 a year
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Health & wellbeing programme
Quick apply
1d
Facilities Helpdesk Operative
Sec2 Security Limited —Bury St. Edmunds
- From £26,624 a year
- Full-time
- CRM software
- Microsoft Outlook
- Windows
- Health & wellbeing programme
Quick apply
4d
Customer Advisor (Repairs)
Havebury Homes —Bury St. Edmunds
- £26,768 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
Quick apply
Customer Service Representative (German Speaking)
AMOT UK Holdings Limited —Bury St. Edmunds
- Management
- Customer service
- English
Quick apply
Customer Service Coordinator
Shearline Precision Engineering Ltd —Ely
- £26,325 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
2d
Customer Care Coordinator
Public Library of Science —Cambridge
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Service Advisor
Kier Group —Braintree
- Full-time
- Communication skills
Account Coordinator - Bury St Edmunds
HSL Compliance Limited —Bury St. Edmunds
- £25,398.80 - £29,000.00 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Corporate Complaints Manager
CHS Group —Cambridge
- £45,215.12 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Free parking
- Annual leave
10d
Customer Service Associate
Automated Systems Group Limited —Ely
- £24,800 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Home Visits Co-Ordinator
WeBuyVintage —Cambridge
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
Head of Customer Growth
Fred. Olsen Travel —Ipswich
- Monday to Friday
- Sales
- Customer service
- Hotel
- Employee discount
Customer Service Coordinator - Part Time
PPG —Stowmarket
- Part-time
- Customer service
- Microsoft Office
- IT
Quick apply
Customer Service Specialist
Nuclera —Cambridge
- Part-time
- Hybrid work
- Customer service
- Salesforce
- ERP systems
- Annual leave
- Life insurance
Quick apply

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Customer Care Co-ordinator

Bloor Homes -
Bury St. Edmunds

Apply Now

Job details

Permanent | Full-time
4 days ago

Benefits

Company pension
Employee discount

Qualifications

CRM software
Customer service
GCSE
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Role

Customer Care
Salary

Competitive
Hours

37.5
Type

Permanent - Full Time
Closing Date

07-07-2026 at
Location

Horizon House, Fred Castle Way
Bury St Edmunds
Suffolk
IP30 9ND

Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers’ needs. With your strong communication skills and patient approach, you’ll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. As a company as ambitious and caring as you are, we’ll encourage you to grow and are committed to developing your career with us through fantastic opportunities for progression and great benefits. Start a bright future with us and together we will achieve amazing things.

We are recruiting for a Customer Care Co-ordinator to be based in our Eastern Region, based in Bury St Edmunds, IP30 9ND. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the sky’s the limit.

MAIN DUTIES

Dealing with incoming calls, post and emails relating to Customer Care.
Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
Checking and ensuring work has been carried out to the purchaser’s satisfaction.
Updating and maintaining records using Sitestream.
Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care.
Categorising works successfully, ensuring management of costs are minimised.
Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
Attending meetings that may be necessary in the performance of your duties.
Complying with and upholding company policies and procedures.
Undertaking any additional tasks as may reasonably be required from time to time.
Ensuring all Health and Safety aspects associated with Covid-19.

ESSENTIAL SKILLS / ATTRIBUTES

Customer service experience within an office environment.
Experience in the use of CRM software
Educated to GCSE Standard (or equivalent) including English and Maths.
Good verbal and written communication skills.
Ability to multi-task with good time management.

COMPANY BENEFITS

Scottish Widows Pension Scheme
33 days holiday entitlement (including bank holidays)
Group Staff Discount at Triumph Motorcycles ltd.
Competitive discount on our homes (dependent upon the property and location)

So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.

Closing Date

07-07-2026 at

Apply Now

Refine Your Search

customer support & client services occupations jobs in risby, sfk

Customer Care Co-ordinator

Customer Success Executive

Senior Customer Service Advisor

Customer Service Sales Support Specialist

Customer Service Advisor- Telesales

Customer Service Supervisor

Facilities Helpdesk Operative

Customer Advisor (Repairs)

Customer Service Representative (German Speaking)

Customer Service Coordinator

Customer Care Coordinator

Customer Service Advisor

Account Coordinator - Bury St Edmunds

Corporate Complaints Manager

Customer Service Associate

Customer Success Manager

Home Visits Co-Ordinator

Head of Customer Growth

Customer Service Coordinator - Part Time

Customer Service Specialist

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