Customer support & client services managers Work, Jobs in Rishton, Lan (with Salaries)

Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Team Leader
RRG Group —Salford
- £28,000 - £37,500 a year
- Full-time
- Management
- Team management
- In-person
- Employee discount
Quick apply
Contact Centre Quality Assessor
ENWL —Preston
- £37,670.52 - £44,188.56 a year
- Annual leave
- Employee assistance programme
Customer Case Manager
ENWL —Preston
- £35,000 - £38,500 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Services Section Manager
Tameside Council —Tameside
- £46,142 - £48,226 a year
- Call to connect
- Hybrid work
- Annual leave
- Flexitime
1d
Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Schedule & Planner Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Excel
- Driving
- Organisational skills
Quick apply
Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
NHS Patient Services Assistant Manager
Optegra —Manchester
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Patient care
- Annual leave
- Employee discount
Quick apply
Operational People Manager
Financial Ombudsman Service —Manchester
- £59,297 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Flexible schedule
1d
Customer Service Manager
M-Page Hiredonline —Ormskirk
- £48,000 - £52,000 a year
- Hybrid work
- Customer service
- Team management
- Leadership
6h
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Customer Service Desk Manager
Hybrid Asset Solutions LTD —Manchester
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- In-person
- Free parking
- Referral programme
Quick apply
1d
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
8d
Quality Checker
JLA —Manchester
- Up to £30,000 a year
- Full-time
- Sales
- Travel
- In-person
Quick apply
5d
Hire Desk Manager
Nationwide Platforms —Birchwood
- Sales
- Customer service
- Team management
- Free parking
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Team Manager
Gallagher —Manchester
- Hybrid work
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
- Life insurance

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customer support & client services managers jobs near rishton, lan

Client Services Manager

Staci -
Blackburn

Quick apply

Job details

Permanent | Full-time
From £26,500 a year

Benefits

Free parking
Casual dress
Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
GCSE
IT

Full job description

Due to growth, we are seeking a Client Services Professional to join our team based at our Frontier Park Unit within Blackburn.

*The salary advertised has been concealed for confidentiality - successful applicants will be provided with a job spec pack directly which will include details*

This is a permanent, full-time position, Monday to Friday, 9.00 am to 5.00 pm (the option to work from home for 2 days a week is available on completion of probation).

The role would suit a Client Services Professional/someone with experience in a similar role such as Client Coordinator who enjoys a varied role and prides themselves on building excellent relationships both internally and externally working effectively with our Operations team to fulfil client requirements and thrives in a fast-paced but a fun and friendly environment. You'll be focusing on delivering the 'best fit’ solution for our clients utilising the available resource and systems capabilities, reducing complexity and offering real added value.

The team at the site is made up of several other Client Services members. This is not a call centre role and you will not be managing individuals within the team.

You must have full right to work in the UK without any restrictions. Please do not apply if you have limitations regarding working within UK.**

Please apply with an up-to-date CV and cover letter. To ensure your application reaches us successfully, we also recommend emailing your application to [email protected].

About Us

Staci are fulfilment specialists offering expert multichannel logistics solutions: marketing and POS fulfilment, e-commerce and spare parts logistics. We are incredibly proud to have a diverse client portfolio with a host of the world's leading and best loved brands and retailers across Europe & the US. With over 2000 employees worldwide and more than 500 in the UK, we’re big and diverse enough to offer you great development and an exciting career, but small enough to know and care about Team Members as individuals. If you are ambitious and talented and want to work in an environment where that won’t go unnoticed then please read on.

We have a benefits package which isn’t just about earning extra money; our perks include promoting health and wellbeing as we believe you should enjoy coming to work - not just the job, but the people you work with, whilst having work life balance.

We are proud to have achieved Great Place to Work for 2 consecutive years and we are a business partner of Stronger Together.

Click here to take a look at our video on a day in the life of working at Staci: https://www.youtube.com/watch?v=dVM-7qDjIGM

Our Benefits

33 Days holiday including bank holidays, opportunity to carry over and buy additional holidays, plus get a day off for your birthday
Eye care vouchers
Access to Staci discount portal, shopping, holidays, cinema tickets
Various Staci social events throughout the year
Team member bonus
Fairquid Loans
Christmas Club
Company pension
Cycle to work
Free onsite parking
Sick pay
Enhanced maternity/paternity
Health and wellbeing portal
Life insurance
Paid volunteer time
Reward & Recognition Scheme, Long Service and Team Member awards

The role:

Initial client point of contact on specified clients.
To provide support to other members of the team including holiday/absence cover when required.
Managing briefs for all campaigns and activities and implement end to end.
To report post activity evaluation including activation and performance against SLA.
To ensure all time specific activities are completed to deadlines.
To have an in-depth knowledge of the clients stock holding and understand its purpose
Communicate with other departments to manage order management, campaigns, stock queries and so on
Carry out stock adjustments in line with audited results or agreed manual order authorisation process.
To be the escalation point for all clients specific queries.
Assist in the setting up and maintenance of internal systems
Detail and prepare quotations for client specific requirements over and above contracted rates
Regularly update senior management team with client opportunities or issues.
Maintain internal process documentation.
Prepare and supply all client reporting ensuring accurate and meaningful data is available in a professional and timely manner
Preparation of monthly client invoicing for all services provided via MDA technologies
Process client invoices on a monthly basis
Maintain a safe working environment, observing health and safety procedures at all times. Ensure that the work area is kept clean and free from hazards and waste at all times.
Undertake other duties as required in order to support the business in achieving excellence for all customers.

Skills:

Highly motivated and accountable for decision making
Detailed understanding of Staci’s services and processes (ability to demonstrate experience in a similar type of business/role)
Team development leadership qualities.
Self motivated and enthusiastic
A commitment to high levels of client service
Ability to work on own initiative
Ability to travel to client meetings
Good IT skills (including intermediate to advanced excel and data analytic skills)
Proven ability to thrive in a fast-paced, dynamic environment while managing multiple tasks and deadlines efficiently

Please note in the event of a high volume of applicants, it may not be possible to give feedback to each application. We apologise in advance.*

Pay: From £26,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay
Store discount
Work from home

Work Location: Hybrid remote in Blackburn BB1 3AL

Quick apply

Refine Your Search

customer support & client services managers jobs in rishton, lan

Client Services Manager

Head of Customer Experience

Customer Service Manager

Team Leader

Contact Centre Quality Assessor

Customer Case Manager

Customer Services Section Manager

Screening Service Manager

Schedule & Planner Team Leader

Customer Onboarding Team Leader

NHS Patient Services Assistant Manager

Operational People Manager

Customer Service Manager

Customer Service Manager X2

Customer Service Desk Manager

Helpdesk Team Leader

Quality Checker

Hire Desk Manager

Customer Service Team Leader

Team Manager

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