Client services occupations Work, Jobs in Risley, Dby (with Salaries)

Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Customer Relationship Manager
DHL —Derby
- Communication skills
- Annual leave
Customer Liaison Officer
Places for People —Derby
- £30,000 a year
- IT
- Communication skills
- Employee discount
- Flexible schedule
4d
Customer Liaison Officer
Equans —Long Bennington
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Services
Thermo Fisher Scientific —Loughborough
- Full-time
- CRM software
- Oracle
- Customer service
6d
Service Coordinator
Rehlko —Heanor
- Full-time
- Employee assistance programme
Customer Service Advisor
ATL —Derby
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Client Experience Advisor
The Watches of Switzerland Group —Leicester
- IT
- In-person
- Communication skills
- Employee assistance programme
Customer Service Representative
RXO, Inc. —Derby
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Employee assistance programme
- Life insurance
13d
CUSTOMER OPERATIONS COORDINATOR
internet-electrical.co.uk —Nottingham
- £30,000 - £35,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
Quick apply
4h
Customer Support Advisor - Newark
First Mile —Newark-on-Trent
- £26,228 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Client Services Advisor
Soane Britain —Leicester
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Client Executive
The Watches of Switzerland Group —Leicester
- In-person
- Communication skills
- Employee assistance programme
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Client Relations Executive
Elior UK —Leicester
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Client Success Manager
AmTrust International —Nottingham
- Financial services
- Annual leave
Hire Controller
Henry Boot —Derby
- £23,533 - £35,300 a year
- Annual leave
- Employee assistance programme
Quick apply
Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Business High Level Complaints Specialist
Centrica —Leicester
- £33,237 a year
- Hybrid work
- Analysis skills
- Communication skills
6d

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Central Operations Support

Mortgage Advice Bureau -
Derby

Quick apply

Job details

Full-time
Up to £30,000 a year
11 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount
Flexible schedule

Qualifications

Customer service
IT
Communication skills
Banking

Full job description

Central Operations Support
Permanent, Full-time
Hybrid - 3 days at our Derby office, 2 days working from home
Up to £30,000 plus benefits

About the role

We’re looking for 3 additional members of our Central Operations Support team as we continue to grow and expand. We're looking for customer-focused problem solvers, supporting our Field Sales teams, ARs (Appointed Representative) and Mortgage Adviser network to keep everything running smoothly.

You’ll be the go-to support partner, handling a wide range of day-to-day queries, resolving issues quickly and confidently while driving new initiatives across the business. It’s an agile and dynamic environment where priorities can shift quickly, so you’ll need to be adaptable, proactive and ready to learn.

What You’ll Be Doing

Acting as a first point of contact for Sales teams, ARs and Advisers, handling queries with confidence and professionalism
Supporting banking and financial queries - you'll need strong attention to detail and numerical confidence
Managing day-to-day operational support requests, ensuring timely resolution and follow-up
Building strong, collaborative relationships across Field Sales, Regional Sales Directors and head office teams
Support with onboarding new Advisers and supporting them as they embed into the network
Supporting the roll-out of new initiatives and projects, ensuring clear communication and adoption
Working across multiple internal systems (including MIDAS), maintaining accuracy and efficiency
Identifying issues, suggesting improvements and contributing to continuous improvement
Supporting marketing activity and wider business initiatives

About You

We’re looking for someone who thrives in a support-driven, customer-focused environment, rather than a traditional account management role.

You’ll bring:

A strong customer service or operational support background
Confidence speaking to stakeholders at all levels
An engaging, personable communication style with excellent telephone skills - you're not afraid to pick up the phone
The ability to learn quickly and adapt in a fast-moving environment
Strong IT skills with experience working across multiple systems
Good financial awareness or experience handling banking/financial queries
A proactive, problem-solving mindset with strong attention to detail
The ability to manage workload, prioritise effectively and work well under pressure
A positive attitude and a genuine team focus

?? Recruitment Process

1st stage: Face to face interview with our hiring team at our Derby office

What’s In It For You?
?? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more!
? Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
?? A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
?? A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work

Everyone is Welcome
At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact [email protected].

Use of AI
We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It’s important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.

Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.

#LI-HB1

Mortgage Advice Bureau (MAB) PLC is the UK’s leading mortgage network. We’re experts in Mortgage and Protection advice, with over 200 awards and counting. We’re proud of our reputation in the industry and of our people, who continue to be the heart of MAB’s success.

To see our company ratings please click below:

Capital House, Derby, DE24 8QR

Quick apply

Refine Your Search

client services occupations jobs in risley, dby

Central Operations Support

Customer Relationship Manager

Customer Liaison Officer

Customer Liaison Officer

Customer Services

Service Coordinator

Customer Service Advisor

Client Experience Advisor

Customer Service Representative

CUSTOMER OPERATIONS COORDINATOR

Customer Support Advisor - Newark

Client Services Advisor

Client Executive

Customer Service Representative

Client Relations Executive

AI Adoption Manager

Client Success Manager

Hire Controller

Customer Care Representative - English Speaker

Business High Level Complaints Specialist

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