Customer support & client services Work, Jobs in River, Ken (with Salaries)

2nd Line Support Technician
Primary Technologies (S.E) Ltd —Folkestone
- From £27,000 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3h
ADHD Care Navigators & ADHD Prescription Clerks
Psicon —Canterbury
- £26,227 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Quick apply
Casual General Assistant
Elior UK —Dover
- £12.71 an hour
- Customer service
- Maintenance
- Cleaning
Quick apply
13d
Accounts/Office Administrator
Spectrum Vessel Services Ltd —Ramsgate
- £27,000 - £35,000 a year
- Full-time
- Writing skills
- QuickBooks
- Communication skills
- Free parking
Quick apply
8d
Commercial Manager
AGI Global Logistics —Folkestone
- Full-time
- Customer service
- Computer literacy
- Business development
- Free parking
- Referral programme
Quick apply
14d
Business Development Manager
AGI Global Logistics —Folkestone
- Full-time
- Customer service
- Computer literacy
- Business development
- Referral programme
Quick apply
14d
Relief Security Officer
Bardwood —Dover
- £12.71 an hour
- Full-time
Quick apply
Receptionist & Administrator
GT Stewart Limited —Canterbury
- £24,784.49 - £24,784.50 a year
- Organisational skills
- Front desk
- Computer skills
- Annual leave
Quick apply
5d
Finance Administrator
Oasis Domestic Abuse Service —Margate
- Up to £27,345.14 a year
- Part-time
- Hybrid work
- Organisational skills
- Work from home
- Sick pay
Quick apply
13d
Customer Service Coordinator
ASSA ABLOY —Ashford
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Apprentice Administrator
Morris and Spottiswood —Canterbury
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
13d
Customer Advisor - TradePoint
B&Q —Ashford
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
1d
Senior Account Manager - South East
Yell Ltd —Folkestone
- £40,000 - £45,000 a year
- Full-time
- Remote
- Business development
- Employee assistance programme
- Life insurance
Quick apply
Domestic Cleaner
Cleaning & Moore Ltd —Folkestone
- £13 an hour
- Part-time
- Customer service
- Hotel
- Travel
Quick apply
Business Development & Partnerships Executive
Payroll Giving Plus Ltd t/a StC Payroll Giving —Tankerton
- From £23,915 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick apply
5h
Technical Financial Administrator
ASSET WEALTH ADVISORY LIMITED —Ashford
- £27,000 - £32,000 a year
- Part-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
Business Development Manager
Fleetmaxx Solutions Ltd —Whitstable
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
1h
Business Development Representative
TeamFeePay —Ashford
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Business development
- Free parking
Quick apply
7d
B2B Sales Developer
ParkerTools —Canterbury
- £29,000 - £32,000 a year
- Full-time
- CRM software
- Business development
- In-person
- Employee discount
- Life insurance
Quick apply
Junior Planner
Costain —New Romney
- Full-time
- Computer literacy
- Microsoft Office
- Communication skills

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customer support & client services jobs near river, ken

2nd Line Support Technician

Primary Technologies (S.E) Ltd
Folkestone

Quick apply

Job details

Permanent | Full-time
From £27,000 a year
3 hours ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events

Qualifications

Microsoft Windows Server
Technical troubleshooting
ConnectWise
Desktop support
TCP
User account provisioning
LAN
Ticket management
Network infrastructure
User account management
Firewall
IT permissions management
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
IP networking
Customer support
Application support
Communication skills
Remote diagnostics
Intune

Full job description

About Primary Technologies (S.E.) Ltd:

The company was formed in 2011 and offers a diverse range of services and products primarily to education. Our consultants and technicians pride themselves on providing the very best personal service possible to schools in East Kent.

We design, supply, install, repair, maintain and configure IT systems to around 60 schools and businesses in the Kent area with our support personnel offering a friendly, personal service to provide a familiar face for your local IT support in East Kent.

Overview

We are seeking a dedicated and technically proficient 2nd Line Support Technician to join our IT support team. This role involves providing advanced technical assistance to our customers end-users, hardware and software issues, and ensuring the smooth operation of IT systems across our customers organisation. The ideal candidate will possess strong communication skills, a comprehensive understanding of computer networking, operating systems, and support tools, and a customer-focused approach to problem-solving. This position offers an excellent opportunity for career development within a dynamic IT environment.

Duties

Provide advanced technical support for desktop and server environments, including troubleshooting issues related to Microsoft Windows Server, Windows 11 and other operating systems.
Resolve complex hardware and software problems by analysing system logs, network configurations, and user reports.
Manage Microsoft Intune & Active Directory accounts, including user creation, permissions management, and group policy implementation.
Support network infrastructure components such as LAN, VPNs, DNS, TCP/IP protocols, firewalls, and switches. Experience with Watchguard Firewalls is advantagious.
Use remote management tools such as Connectwise, Microsoft Intune to diagnose issues and deploy updates or patches efficiently.
Assist with software troubleshooting across various applications including Microsoft Office suite and specialised educational software in use in educational enviornments.
Collaborate with 1st Line support teams to escalate unresolved issues and ensure timely resolution.
Document support activities accurately in ticketing systems for future reference and reporting.
Contribute to maintaining security protocols by supporting firewall configurations and monitoring network traffic for anomalies.
Participate in system upgrades, maintenance tasks, and technical projects to improve overall IT infrastructure performance.

Qualifications

Proven experience in technical support roles specialising in computer networking, desktop support, or server administration.
Strong knowledge of operating systems including Windows (client & server), Linux, and macOS.
Familiarity with Microsoft Intune, Active Directory, DNS, TCP/IP protocols, VPNs, watchguard firewalls, and LAN/WAN architectures.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Analytical mindset with strong problem-solving abilities and attention to detail.
Relevant certifications such as CompTIA Network+, Microsoft 365 Certified: Fundamentals or equivalent are advantageous.
Ability to work independently under pressure whilst maintaining high levels of customer service standards. This role is ideal for individuals passionate about IT support who wish to develop their expertise within a supportive organisation committed to technological excellence and professional growth.

Any appointment is subject to satisfactory recruitment checks, including an enhanced Disclosure and Barring Service (DBS) check. Two references are required prior to commencement of employment. We are an equal opportunities employer.

Please note that only qualified candidates will be contacted. Thank you for your interest in this position.

Pay: From £27,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in river, ken

2nd Line Support Technician

ADHD Care Navigators & ADHD Prescription Clerks

Casual General Assistant

Accounts/Office Administrator

Commercial Manager

Business Development Manager

Relief Security Officer

Receptionist & Administrator

Finance Administrator

Customer Service Coordinator

Apprentice Administrator

Customer Advisor - TradePoint

Senior Account Manager - South East

Domestic Cleaner

Business Development & Partnerships Executive

Technical Financial Administrator

Business Development Manager

Business Development Representative

B2B Sales Developer

Junior Planner

I want to receive the latest job alerts for customer support & client services in river, ken

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