1st line Work, Jobs in Roath, Crf (with Salaries)

1st Line Unified Communications Engineer
Advania UK —Cardiff
- £26,000 - £27,000 a year
- Night shift
- Hybrid work
- Azure
6d
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- IT
- Financial services
- Annual leave
- Employee discount
7d
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
Creative Marketing Support Assistant
Learna Ltd —Cardiff
- From £26,400 a year
- Full-time
- Hybrid work
- Social media management
- Customer service
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
7d
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
1d
Charge Point Maintenence Coordinator
Liberty Global —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Medicines Optimisation Support Officer (NWJCC)
Cwm Taf Morgannwg University Health Board —Pontypridd
- £28,819 - £31,626 a year
- Full-time
- English
5d
Support Worker
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
12d
IT Service Engineer
Northstar IT Services —Clevedon
- £32,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
6d
EIT Operations - Senior Support Technician
Just Eat Takeaway.com —Bristol
- Full-time
- Windows
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Windows
- IT
Support Worker (Relief)
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
12d
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
Mental Health and Wellbeing Coach (BRS)
United Welsh —Tongwynlais
- £30,018.46 a year
- Weekend availability
- Travel
19h
Ocean Export Coordinator — International Removals
1st Move International Limited —Bristol
- From £34,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
2d
Asset Engineer [Drainage & Lineside]
Network Rail —Cardiff
- £43,588 - £53,167 a year
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Communication skills
- Employee discount
21h
Support Worker (Maternity Cover)
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
12d
Contract Change Trainer
TLT —Bristol
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
8d

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1st Line Unified Communications Engineer

Advania UK -
Cardiff

Apply Now

Job details

£26,000 - £27,000 a year
6 days ago

Qualifications

Azure
Information Technology

Full job description

IT Support Engineer

Position Overview:

Your role as a 1st line Support Engineer will support existing support teams in contacting direct customers and channel partners.

This is a shift role, working 2 x day shifts 08:00-20:00 followed by 2 x night shifts 20:00-08:00 followed by 4 days off.

You will need to be eligible for SC clearance to meet the minimum requirements for this role which means that you will need to have lived continuously in the UK for the past 5 years.

Salary & Benefits

The budgeted salary for this role is between £26,000 and £27,000 a year.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Your responsibilities:

As a 1st Line Support Engineer you will be responsible for answering first line phone calls and responding to tickets for support within agreed SLAs. This will include ticket logging, monitoring alerts, undertaking first line fixes, directing calls to 2nd and 3rd line support as required.

Qualifications and requirements:

We’re looking for somebody who is IT literate e.g. you will have an IT-related degree or diploma, are perhaps seeking to switch your career to IT and have done some certifications towards that in any area. Ideally you will have foundational knowledge of support/customer services working in any kind of role which was customer-facing.

We’ll provide full training with career development plans to progress into 2nd/3rd line unified communication roles. This is a great opportunity for a positive, motivated and ambitious individual.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

1st line jobs in roath, crf

1st Line Unified Communications Engineer

Technical Support Engineer

1st Line Engineer

Student Engagement Officer

IT Support Technician

Creative Marketing Support Assistant

Service Desk Manager

Charge Point Maintenence Coordinator

Medicines Optimisation Support Officer (NWJCC)

Support Worker

IT Service Engineer

EIT Operations - Senior Support Technician

IT Provision & Compliance Analyst

Support Worker (Relief)

IT Technician

Mental Health and Wellbeing Coach (BRS)

Ocean Export Coordinator — International Removals

Asset Engineer [Drainage & Lineside]

Support Worker (Maternity Cover)

Contract Change Trainer

I want to receive the latest job alerts for 1st line in roath, crf

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