Work from home Work, Jobs in Roath (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
9d
Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
Independent Travel Agent
The Travel Experts —Cardiff
- Part-time
- Remote
Quick apply
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Cardiff
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Administration Assistant
EMT Services —Bristol
- £25,000 a year
- Full-time
- Remote
- Administrative experience
- Accounting
- Organisational skills
- Work from home
Quick apply
Zendesk Engineer (UK Remote)
IVC —Bristol
- Remote
- JavaScript
- APIs
- HTML
- Employee discount
Welsh Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
12d
VacancyTitle: Assistant Resident Services Manager
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
Welsh Language Specialist - Freelance AI Trainer Project
Meridial —Cardiff
- £8 - £65 an hour
- Remote
- AI
- Communication skills
- Teaching
- Annual leave
Account Executive
ClearCourse —Bristol
- £40,000 - £45,000 a year
- Full-time
- Remote
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager - Card Payments
AF Consulting —Cardiff
- £30,000 - £100,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Business development
Quick apply
12d
People Coordinator (12-month FTC)
Ascenti —Bristol
- £24,851.23 a year
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Computer literacy
9d
Cynorthwy-ydd Gweinyddol / Administrative Assistant
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £26,403 - £28,598 a year
- Full-time
- Remote
7d
Senior Financial Crime Investigator - Business Banking
Monzo —Cardiff
- £31,100 - £39,350 a year
- Weekend availability
- Remote
- Mentoring
- Leadership
23h
Regional Sales Manager
OrderYOYO —Cardiff
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
- Work from home
Quick apply
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Paid Media Manager
Walker & Sloan —Bristol
- Up to £40,000 a year
- Full-time
- Remote
- Annual leave
- Work from home

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Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

work from home jobs in roath

Customer Service Agent

Customer Experience Specialist

Voice Actor - Freelance AI Trainer Project

VacancyTitle: Resident Services Associate

Independent Travel Agent

Motor Finance Account Manager (Dealers - Birmingham and South West)

Administration Assistant

Zendesk Engineer (UK Remote)

Welsh Voice Actor - Freelance AI Trainer Project

Graduate Business Operations Associate

VacancyTitle: Assistant Resident Services Manager

Welsh Language Specialist - Freelance AI Trainer Project

Account Executive

Business Development Manager - Card Payments

People Coordinator (12-month FTC)

Cynorthwy-ydd Gweinyddol / Administrative Assistant

Senior Financial Crime Investigator - Business Banking

Regional Sales Manager

Technical Support Analyst

Paid Media Manager

I want to receive the latest job alerts for work from home in roath

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