Care navigator Work, Jobs in Rocester, Sts (with Salaries)

Care Navigator - Castlefields
Archvale —Stafford
- £12 - £13 an hour
- Full-time
- Communication skills
- Annual leave
- Sick pay
Quick apply
8d
Care Navigator
Archvale —Stafford
- £12 - £13 an hour
- Part-time
- Communication skills
- Annual leave
- Sick pay
Quick apply
8d
Family Hub Navigators – 2 posts
Derby City Council —Derby
- £30,024 - £32,597 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
5d
Clerical Admin Assistant
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £25,272 a year
- Part-time
2d
Care Navigator
Readesmoor Medical Group Practice —Congleton
- £12.71 an hour
- Part-time
- In-person
- Office experience
Quick apply
5d
Trainee Medical Receptionist
Mickleover Medical Centre —Derby
- Up to £12.75 an hour
- Part-time
- No experience needed
- Administrative experience
- In-person
- Employee assistance programme
Quick apply
2d
GP Receptionist (Care Navigator) - Experience Preferred
West Park Surgery Long Eaton —Long Eaton
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
Quick apply
9d
Medical Receptionist
Mickleover Medical Centre —Derby
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Employee assistance programme
Quick apply
2d
GP Surgery Receptionist
Arthur Medical Centre —Ilkeston
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Employee assistance programme
Quick apply
4d

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Care Navigator - Castlefields

Archvale
Stafford

Quick apply

Job details

Permanent | Full-time
£12 - £13 an hour
8 days ago

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Primary care
Communication skills

Full job description

Job role: Care Navigator

Job type: Permanent

Working hours: Full time Monday to Friday

Salary: £12.71 per hour

Location: Castlefields Surgery, Castle Way, Newport Road, Stafford ST16 1BS

About Us

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation. Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment. If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike and you want to be a part of this; then we would love to meet you and tell you more about our plans.

Job role overview:

To support the practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practice’s multidisciplinary team. The Care Navigator will also be expected to undertake reception duties as part of the role, supporting the administrative team in delivering a polite and professional service to the entitled patient population.

Duties include but are not limited to:

Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting condition
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
Process patient requests for appointments
Process repeat prescription requests
Initiate contact with and respond to requests from patients, team members and external agencies

Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patients’ healthcare records as necessary
Direct requests for information, e.g., SAR, insurance/solicitors’ letters and DVLA forms, to the administrative team
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and noticeboards
Support all clinical staff with general tasks as requested
Undertake all mandatory training and induction programmes
Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
Contribute to public health campaigns (e.g., flu clinics) through advice or direct care

Skills and experience:

Essential:

Experience working in a primary care setting
Excellent communication skills
Clear & polite telephone manner
Problem-solver with the ability to process information accurately and effectively, interpreting data as required
Sensitive and empathetic in distressing situations

Desirable:

Experience working as a care navigator
Experience using EMIS
Healthcare qualification (level 2) or working towards gaining equivalent level

Benefits:

27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata)
NHS Pension Scheme
Enhanced family leave
Enhanced sick pay

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such will be necessary for a submission for the Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Quick apply

Refine Your Search

care navigator jobs in rocester, sts

Care Navigator - Castlefields

Care Navigator

Family Hub Navigators – 2 posts

Clerical Admin Assistant

Care Navigator

Trainee Medical Receptionist

GP Receptionist (Care Navigator) - Experience Preferred

Medical Receptionist

GP Surgery Receptionist

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