Helpdesk coordinator Work, Jobs in Roehampton, Gtl (with Salaries)

Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
11d
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
Helpdesk Coordinator
CBRE —London
- Full-time
- Computer literacy
- English
- Communication skills
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
11d
Facilities Assistant
Queen Victoria Seamens Rest —London
- From £14.50 an hour
- Full-time
- Programmable logic controllers
- Presentation skills
- Cleaning
Quick apply
10d
Graduate Operations Coordinator
EMJ —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Front desk
Quick apply
8d
Client Service Coordinator Facilities VA2875
Anabas —London
- £23,150 a year
- Full-time
- Organisational skills
- Front desk
- Computer skills
- Annual leave
- Employee assistance programme
4d
Facilities Coordinator - Tower Place
CBRE —London
- Full-time
Facilities and Community Coordinator, Central St. Giles, London, UK
CBRE —London
- Full-time
- Microsoft Word
- Communication skills
Facilities Coordinator - 8 Finsbury Circus, London
CBRE —London
- Full-time
Delivery Support Coordinator
VINCI Facilities UK —Camberley
- Full-time
- Organisational skills
- In-person
Quick apply
Workplace Manager - UK
Marex —London
- Full-time
- Communication skills
Quick apply
5d
Estate Coordinator, AMP House/Ruskin Square Estate, London, UK (3-month FTC)
CBRE —London
- Full-time
- Databases
Service Technician
CONFERENCE TECHNOLOGIES UK LIMITED —London
- Maintenance
- Quality control
Quick apply
13d
Service Technician
Conference Technologies, Inc. —London
- Maintenance
- Quality control
13d
Senior Digital Delegate Manager
Strata —London
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Travel
- Annual leave
Quick apply
3d
Chiller Service Engineer
Daikin Industries Ltd. —Watford
- Overtime
- Communication skills
- Annual leave
Quick apply

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IT Coordinator/ Helpdesk Technician
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helpdesk coordinator jobs near roehampton, gtl

Help desk Coordinator

CBRE -
London

Apply Now

Job details

Full-time
11 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
CAFM software
Microsoft Office Suite
Complaint handling
Numeracy
Analysis skills
Maths
Customer interaction
Typing
Communication skills
Help desk

Full job description

Job Title: Helpdesk Coordinator - Join a GlobalLeader in Real Estate Services!
Company: CBRE - The World's Leading Real EstateServices Company
Location: London
Job Type: Full-time

About Us:
CBRE is a global leader in real estate services, with over70,000 employees operating in 48 countries. We're passionate about deliveringexceptional customer service and business support to our clients worldwide. OurGlobal Workplace Solutions team is a leading provider of integrated facilitiesand corporate real estate management, and we're looking for a talented HelpdeskCoordinator to join our team in Hull.

Job Summary:
We're seeking a highly organized and customer-focusedHelpdesk Coordinator to provide exceptional support to our clients and internalteams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFMsystem, answering calls and emails, and ensuring seamless communication betweenour facilities team and end-users. You'll also have the opportunity to identifyand implement innovative solutions to enhance performance and meet clientexpectations.

Key Responsibilities:
Manage CAFM system as key user on site, including PPM records, reactives, and reporting
Provide exceptional customer service and support via phone, email, and in-person
Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users
Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards
Review subcontractor performance and provide feedback through Ariba and other systems
Identify and implement innovative solutions to enhance performance and meet client expectations

What We Offer:
Competitive salary and benefits package
Opportunity to work with a global leader in real estate services
Collaborative and dynamic work environment
Professional development and training opportunities
Recognition and rewards for outstanding performance

Requirements:
Organized and structured approach to work
Logical and clear thinking
Attention to detail and high accuracy
Assertiveness and confidence in communication
Persistence and follow-through to resolution
Customer and team focus, with a commitment to delivering exceptional service

How to Apply:
If you're a motivated and customer-focused individual with apassion for delivering exceptional service, we'd love to hear from you! Pleasesubmit your application, including your resume

Equal Opportunities:
CBRE is an equal opportunities employer and welcomesapplications from all qualified candidates.
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Apply Now

Refine Your Search

helpdesk coordinator jobs in roehampton, gtl

Help desk Coordinator

IT Coordinator/ Helpdesk Technician

Helpdesk Coordinator

Helpdesk Co-Ordinator

Facilities Assistant

Graduate Operations Coordinator

Client Service Coordinator Facilities VA2875

Facilities Coordinator - Tower Place

Facilities and Community Coordinator, Central St. Giles, London, UK

Facilities Coordinator - 8 Finsbury Circus, London

Delivery Support Coordinator

Workplace Manager - UK

Estate Coordinator, AMP House/Ruskin Square Estate, London, UK (3-month FTC)

Service Technician

Service Technician

Senior Digital Delegate Manager

Chiller Service Engineer

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