Instructor Work, Jobs in Roehampton, Gtl (with Salaries)

Member Journey Host
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Vaccination & Basic Life Support Trainer (Freelance) — London
CliniLink Ltd —London
- £300 - £450 a day
- BLS Certification
- Travel
- Human resources
Quick apply
Applications - Europe, Middle East and Africa (EMEA)
Global LT —London
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Exams & Certifications Coordinator
QA Limited —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
Day Concierge
Places for People —Oval
- £29,640 a year
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
1d
Gym and Spa Duty Manager
Educated Body —London
- £14.80 an hour
- Part-time
- Hospitality
- Organisational skills
- In-person
- Employee assistance programme
Quick apply
Part-Time (2-4 days) Administrator/Receptionis
Trent Park Equestrian Centre —Enfield
- From £406.72 a week
- Part-time
- Inventory control
- Data entry
- Front desk
- Free parking
- Store discount
Quick apply
4d
Laboratory Assistant Part Time
Eurofins UK Clinical Diagnostics —Guildford
- Part-time
- Computer literacy
- Organisational skills
- Cleaning
- Free parking
- Annual leave
Quick apply
4d
Front of House
Blood, Sweat & Tears —London
- £13 - £15 an hour
- Part-time
- English
- Administrative experience
- Front desk
- Store discount
- Employee discount
Quick apply
4d
Concierge
Places for People —London
- £30,000 a year
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
Trainee for Children's Activity Class Instructor
The Martial Arts Place —Hampstead
- £10 - £13 an hour
- Part-time
- English
- Microsoft Office
- Experience working with children
- Gym membership
Quick apply
Night Concierge
Places for People —London
- £30,000 a year
- Night shift
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
Animal Keeper
CapelManorCollege —Acton
- £31,731 a year
- Weekend availability
- Communication skills
- Annual leave
8d
Family Activities Manager
Virgin Active —Bromley
- Team management
- Organisational skills
- Annual leave
- Employee discount
Maths and English Tutor
Explore Learning —Merton
- £8.40 - £12.75 an hour
- Part-time
- Maths
- Mentoring
- Paid training
1d
Front of House Staff
One City —London
- £12.75 - £14.00 an hour
- Part-time
- English
- Front desk
- Cleaning
- Employee discount
- Flexible schedule
Quick apply
10d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
Duty Manager - 6 Month Contract
Virgin Active —London
- £14.56 an hour
- Full-time
- Communication skills
- Annual leave
- Employee discount

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Member Journey Host

Virgin Active -
London

Apply Now

Job details

Benefits

Annual leave
Discounted or free food
Company pension
Employee discount

Qualifications

Guest relations
Client engagement
Customer loyalty building
Relationship management
Communication skills

Full job description

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.

We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a Member Journey Host to join our Member Experience & Hospitality Team.

It’s a truly exciting time to be joining Virgin Active. As we continue to evolve into social wellness clubs, the member experience sits at the heart of everything we do. This role plays a vital part in creating emotional connection, building belonging, and ensuring members feel inspired, supported, and cared for throughout their entire journey with us.

The Member Journey Host is the warm, welcoming heartbeat of the club. You are the bridge between our members and the Virgin Active community — spotting early signs of disengagement, reigniting motivation, and turning everyday interactions into meaningful moments that keep members coming back.

The Role

Create meaningful emotional connections that make members feel seen, valued, and inspired.
Participate in daily service huddles, sharing insights, member stories, and hospitality opportunities.
Proactively reconnect with non-responders and at-risk members through personalised outreach.
Monitor and act on DDI/Debtor lists, supporting re-engagement and retention.
Identify early signs of disengagement and create tailored re-engagement strategies.
Recognise and celebrate member milestones such as birthdays, first classes, and fitness achievements.
Act as a concierge, connecting members to PTs, group exercise, wellness services, and community events.
Deliver daily “Hum” moments while supporting “Sing” and “Shout” experiences that surprise and delight.
Capture and share member stories and hospitality wins to inspire best practice across the club.
Act as a member advocate, owning interactions end-to-end and ensuring personal follow-up.
Support daily club readiness, ensuring presentation, atmosphere, and cleanliness meet Virgin Active standards.

Experience

Exceptional interpersonal and communication skills.
High emotional intelligence with the ability to connect quickly and genuinely.
A natural hospitality mindset and passion for people.
Strong organisation skills with a proactive, solutions-focused approach.
Experience in hospitality, customer experience, or member-facing environments (desirable)

Our Perks

30 days (including bank holidays) annual leave – and we want you take them
Access to The Peoples Pension, with our contributions at 3%
Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
Access to ePoints, offering loads of online discounts to retailers.
Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

Apply Now

Refine Your Search

instructor jobs in roehampton, gtl

Member Journey Host

UK Family Activities Manager

Vaccination & Basic Life Support Trainer (Freelance) — London

Applications - Europe, Middle East and Africa (EMEA)

Operations Manager

Exams & Certifications Coordinator

Day Concierge

Gym and Spa Duty Manager

Part-Time (2-4 days) Administrator/Receptionis

Laboratory Assistant Part Time

Front of House

Concierge

Trainee for Children's Activity Class Instructor

Night Concierge

Animal Keeper

Family Activities Manager

Maths and English Tutor

Front of House Staff

Training and Support SME (Military)

Duty Manager - 6 Month Contract

I want to receive the latest job alerts for instructor in roehampton, gtl

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