Head of customer service Work, Jobs in Rolleston, Sts (with Salaries)

Head of Service Sales
Chubb Fire & Security —Burntwood
- £45,000 - £70,000 a year
- Full-time
- Team management
- In-person
- Leadership
- Employee discount
Quick apply
16h
Sales Consultant
Pentagon Motor Group —Burton-On-Trent
- Customer service
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
General Manager
ATL —Derby
- £45,000 a year
- Bachelor's degree
- Continuous improvement
- No degree
- Free parking
- Referral programme
Quick apply
10d
Functions Manager
MORLEY HAYES at Morley, Derby —Ilkeston
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
10d
Head of Service (Nottingham City Services)
Juno Women's Aid —Nottingham
- £39,755 a year
- Full-time
- Public speaking
- Organisational skills
2d
General Sales Manager
Pentagon Motor Group —Derby
- Customer service
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Maxus Sales Consultant
Pentagon Motor Group —Derby
- Customer service
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Quality Manager
University of Derby —Kedleston
- £50,832 - £73,071 a year
- Part-time
- Writing skills
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
4d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
13d
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
Head of New Part Introduction
Rolls-Royce SMR —Derby
- £85,600 - £113,800 a year
- Full-time
- Hybrid work
10d
Holiday Helpline Executive - Solmar Villas
DERTOUR UK —Burton-On-Trent
- £26,520 a year
- Weekend availability
- Hybrid work
- Communication skills
- Employee discount
Quick apply
3d
Business Development Manager
Pentagon Motor Group —Ilkeston
- Microsoft Outlook
- Word processing
- Computer literacy
Quick apply
14d
Operations Manager – Corporate Events
Eventurous Ltd —Atherstone
- £35,000 - £40,000 a year
- Weekend availability
- Customer service
- First Aid Certification
- Team management
- Free parking
- Annual leave
Quick apply
10d
Technical Manager
Hexagon Leasing —Burton-On-Trent
- £55,000 - £59,000 a year
- Full-time
- Team management
- Communication skills
- Mechanical knowledge
- Free parking
- Life insurance
Quick apply
3d
General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
5d
Sales Manager
First Fence —Swadlincote
- £40,000 - £45,000 a year
- Monday to Friday
- Budgeting
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Administrator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £25,500 a year
- Temporary
- Administrative experience
- Analysis skills
- In-person
Quick apply
7d
Sales Advisor
First Fence —Swadlincote
- £32,827 a year
- Full-time
- Remote
- Customer service
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Sales Leader - Derby
Mood London —Derby
- £36,000 - £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Employee discount
Quick apply
3d

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Head of Service Sales

Chubb Fire & Security -
Burntwood

Quick apply

Job details

Full-time
£45,000 - £70,000 a year
16 hours ago

Benefits

Company pension
Employee discount

Qualifications

Succession planning
Client engagement
Stakeholder liaison
Team management
Sales pipeline
Relationship management
Leadership
Communication skills
Negotiation

Full job description

Join a renowned fire safety solutions company and lead the transformation of service sales performance in a newly created division.

Are you a proven Service Sales Leader with deep experience in the fire sprinkler industry? Do you thrive on building high-performing teams, transforming commercial performance, and driving growth across service contracts and small works? If so, this is a rare opportunity to shape and lead a newly created Service Sales division at Vipond (Part of Chubb Fire and Security).

We are seeking an exceptional Head of Service Sales to take ownership of our service sales strategy, elevate our quoting performance, and strengthen customer relationships across a large and diverse portfolio. This is a high-impact leadership role with clear objectives, strong executive sponsorship, and the scope to make a significant difference from day one.

The ideal candidate will be based in the Midlands region to use our Burntwood branch or East Kilbride to use our Scotland branch.

What You'll Lead & Deliver:

Build the Service Sales division, establishing processes, SLAs, and a culture of commercial excellence
Eliminate the current quote backlog and maintain SLA compliance for all fire sprinkler and mechanical service quotes
Execute succession planning, ensuring zero unplanned attrition across top-50 accounts
Grow service revenue by expanding the service contract base and increasing pull-through of small works, remedial works, and system upgrades

What You'll Be Responsible For:

Leading and developing a high-performing service sales team with strong technical and commercial capability
Supporting and developing the team
Overseeing bids, proposals, and customer engagement across fire sprinkler and mechanical services
Ensuring quoting accuracy, compliance, and turnaround times aligned with industry standards
Driving pipeline discipline, forecasting accuracy, and margin protection
Building strong relationships with customers, consultants, insurers, and industry stakeholders
Collaborating with operations, engineering, and marketing to deliver seamless service and commercial growth
Deliver fast, priority-based quotations on time
Clear aged work-in-progress
Increase quoting productivity, improve win rates, and lift average quote value
Grow revenue by driving service and small works
Lead smooth account transitions, ensuring strong customer satisfaction throughout

What You'll Bring:

Proven experience in fire sprinkler service sales, business development, or commercial leadership
Strong understanding of fire sprinkler systems, maintenance regimes, remedial works, and compliance standards
A track record of growing service contract portfolios and improving sales performance
Excellent leadership, communication, and negotiation skills
A data-driven approach with strong CRM and pipeline management capability
The ability to build trust with customers and inspire confidence across internal teams

What We Can Offer:

Competitive basic salary with realistic OTE £100k+

Company car/car allowance
25 days holidays plus bank holidays, plus option to purchase additional leave
Flexible working
Company pension scheme
Employee scholarship scheme
A central benefits programme that offers a wide variety of discounts, soon to include health & wellbeing services
Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

About Vipond:

At Vipond, you will join a renowned fire safety solution and services business who have protected communities and assets for over 50 years. We protect people first, and your health and well-being are important to us. People are at the heart of everything we do and that's why we are committed to keeping you safe, secure, and happy.

Vipond are looking for committed individuals of the highest calibre to join our expanding team. From on-site training to university degree courses, we will provide you with the support and training to fully develop your potential.

As part of the Chubb family, we have an exciting future ahead filled with new opportunities for you to be part of. To help us do this we need people like you, with the desire to play your part in making the world a safer place.

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

LI-IP1

INDALL

Pay: £45,000.00-£70,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in rolleston, sts

Head of Service Sales

Sales Consultant

General Manager

Functions Manager

Head of Service (Nottingham City Services)

General Sales Manager

Maxus Sales Consultant

Quality Manager

Account Manager - Derby

Head of Project Management Office (PMO)

Head of New Part Introduction

Holiday Helpline Executive - Solmar Villas

Business Development Manager

Operations Manager – Corporate Events

Technical Manager

General Manager

Sales Manager

Administrator

Sales Advisor

Sales Leader - Derby

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