fire Work, Jobs in romford rm3 (with Salaries)

Customer Service Advisor
THE WIGGETT GROUP —Brentwood
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
23h
Site Escort
Equans —Westminster
- £13.45 an hour
- Part-time
- Communication skills
- Employee assistance programme
Reception Team Member - Part Time
Travelodge —Romford
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
1d
Fire Door Inspector
Ligtas Consultancy and Training —London
- From £30,000 a year
- Full-time
- Customer service
- Driving
- Travel
- Annual leave
- Work from home
Quick apply
1d
Firestopper
IF FINISHES NORTH WEST LTD —London
- £22 - £27 an hour
- Full-time
- Schematics
- Organisational skills
- Power tools
Quick apply
Trainee Fire Stopper
AEFS Services LTD —Wickford
- From £110 a day
- Overtime
- Maintenance
- Travel
- Power tools
Quick apply
7d
Fire door inspector
Valo Safety Solutions —South London
- £150 - £220 a day
- Up to 50% travel
- Maintenance
- Driving
- Flexitime
Quick apply
8d
Fire & Flood Restoration Technician
Fast Forward (Fire & Flood) —Chelmsford
- £28,000 - £32,000 a year
- Full-time
- English
- Plumbing
- Power tools
Quick apply
12d
Breathing Apparatus Trainer
Babcock International —London
- £43,255.48 - £44,941.31 a year
- Weekend availability
- Presentation skills
- In-person
- Teaching
- Annual leave
Forensic Fire and Explosion Investigators
Burgoynes —London
- Engineering
- Hotel
- Bachelor's degree
- Relocation assistance
Estimator - Passive Fire Protection
Adamport —Brentwood
- Full-time
- Microsoft Excel
- Communication skills
Quick apply
1d
Resident Liaison Officer
MarKe Property Services Limited —Dartford
- £28,000 - £35,000 a year
- Customer service
- Microsoft Office
- Travel
Quick apply
Woolwich
Wilkinsons building and home improvements ltd —Woolwich Common
- £230 a day
- Carpentry
- Power tools
- In-person
Quick apply
1h
Trainee Assistant Site Supervisor – Cladding & Fire Remediation
Volsen Limited —London
- £24,784 - £26,436 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
8d
PAT Tester - Self Employed
Office Test —London
- Up to £42,000 a year
- Schematics
- Maintenance
- Driving
- Flexible schedule
Quick apply
2d
Fire & Security Engineer
Mitie —Romford
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
6d
Junior Fire Engineer
Driver Global Construction Consultancy —London
- Engineering
- English
- Microsoft Office
Degree Apprentice Fire Engineer
Bureau Veritas —London
- Full-time
- Engineering
- Travel
- Classroom experience
14d
Fire stopper
AEFS Services LTD —Wickford
- £160 - £220 a day
- Overtime
- Schematics
- Driving
- Construction
Quick apply
7d
Trainee Motor Claims Handler
Auto Accident Claims Ltd —Basildon
- From £24,785 a year
- Full-time
- Customer service
- Free parking
- Referral programme
Quick apply
6d

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Customer Service Advisor

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
23 hours ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Employee assistance programme
Life insurance
On-site parking

Qualifications

Customer service
English
Microsoft Office
Organisational skills
Phone etiquette
Communication skills

Full job description

Customer Service Advisor

Location: Warley, Brentwood

Reports To: Team Leader

About us:

We are a thriving, successful company with an excellent proven track record as Social Housing Experts in Property Services. To ensure a high level of operational focus, we are centred around three operating divisions Electrical, Fire, Security and Property Services.

Job Summary:

We are seeking a dedicated and compassionate Call Centre Operator to join our team and assist social housing clients in booking appointments. As an Operator, you will play a vital role in providing exceptional customer service and ensuring that our clients receive prompt and accurate assistance in securing appointments for social housing services. Your excellent communication skills, attention to detail, and empathy will be essential in effectively addressing client needs and maintaining a high level of client satisfaction.

Key Responsibilities:

Receive inbound calls from social housing clients seeking to book appointments for various housing-related services.
Provide professional and empathetic customer service while actively listening to client inquiries and concerns.
Use a computerised system to accurately record and update client information, appointment details, and relevant notes.
Assess client needs and determine the appropriate appointment type and availability.
Schedule appointments in accordance with established protocols, ensuring optimal use of resources and minimising wait times.
Provide accurate information to clients regarding appointment dates, times, locations, and any required documentation or preparation.
Assist clients in rescheduling or cancelling appointments as necessary, maintaining flexibility while accommodating client preferences and availability.
Collaborate with internal departments and external stakeholders to facilitate the smooth coordination and execution of appointments.
Follow-up with clients to confirm appointments, address any additional questions or concerns, and ensure a positive customer experience.
Adhere to confidentiality and data protection policies to safeguard client information.
Meet individual and team performance targets related to call handling metrics, such as call volume, average handling time, and customer satisfaction.
Stay updated on social housing policies, procedures, and relevant regulations to provide accurate information to clients.

Experience & Skills

Previous experience in a call centre or customer service role, particularly in handling appointments or bookings.
Strong communication skills, both verbal and written, with the ability to effectively convey information to clients and colleagues.
Active listening skills to understand client needs and provide appropriate solutions.
Excellent organisational skills and attention to detail to accurately record and manage client information.
Empathy and patience to address client concerns and provide support in a compassionate manner.
Ability to navigate computer systems and proficiency in using call centre software, databases, and standard office applications, including Microsoft Office packages
Ability to multitask and work in a fast-paced environment, while maintaining a high level of accuracy and professionalism.

Due to our remote location, you must be able to drive as there is not public transport to our offices

Free parking
On-site gym
On-site parking
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days of annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

fire jobs in romford rm3

Customer Service Advisor

Site Escort

Reception Team Member - Part Time

Fire Door Inspector

Firestopper

Trainee Fire Stopper

Fire door inspector

Fire & Flood Restoration Technician

Breathing Apparatus Trainer

Forensic Fire and Explosion Investigators

Estimator - Passive Fire Protection

Resident Liaison Officer

Woolwich

Trainee Assistant Site Supervisor – Cladding & Fire Remediation

PAT Tester - Self Employed

Fire & Security Engineer

Junior Fire Engineer

Degree Apprentice Fire Engineer

Fire stopper

Trainee Motor Claims Handler

I want to receive the latest job alerts for fire in romford rm3

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