Service delivery analyst Work, Jobs in Romsey, Eng (with Salaries)

Service Delivery Analyst
kingfisher —Southampton
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
10d
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
Production Planner
Roke Manor Research Limited —Romsey
- Computer literacy
- Computer skills
- Communication skills
3d
Operations Specialist
Simplify Consulting —Southampton
- Up to £90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Life insurance
Quick apply
2d
Production Planner
Roke —Romsey
- Full-time
- Computer literacy
- Computer skills
- Communication skills
2d
IT Service Management Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Communication skills
4d
Transformation Analyst
UHS Estates Ltd ( UEL ) —Southampton
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
8d
Analytics Manager - CRM
B&Q —Eastleigh
- £70,000 - £80,000 a year
- Full-time
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Head of Planning and Subcontract Manufacturing
Roke Manor Research Limited —Romsey
- Assembly
- Computer skills
- Communication skills
3d
Head of Protective Security
Roke Manor Research Limited —Romsey
- Management
6d
Supply Chain Manager
Roke Manor Research Limited —Romsey
- Microsoft Office
- Project management
- Continuous improvement
Head of Planning and Subcontract Manufacturing
Roke —Romsey
- Full-time
- Assembly
- Computer skills
- Communication skills
2d
CSS Field Service Engineer
Roke Manor Research Limited —Romsey
- Military
- Engineering
- Driving
11d
Subcontracts Manufacturing Manager
Roke Manor Research Limited —Romsey
- Assembly
- Computer skills
- Communication skills
3d
Resource Manager
Roke Manor Research Limited —Romsey
- Project management
- Human resources
- Organisational skills
Head of Protective Security
Roke —Romsey
- Full-time
- Management
6d
Cyber Software Engineer
Roke Manor Research Limited —Romsey
- Linux
Data Analysis and Insight Lead
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Senior Business Intelligence Analyst
Millbrook Healthcare Group Ltd —Southampton
- £50,000 a year
- Full-time
- Microsoft Excel
- Azure
- Engineering
- Employee discount
- Flexible schedule
Quick apply
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership

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service delivery analyst jobs near romsey, eng

Service Delivery Analyst

kingfisher -
Southampton

Apply Now

Job details

Full-time
10 days ago

Qualifications

Analysis skills
Continuous improvement
UX
IT

Full job description

Overview

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

We have an exciting new opportunity for a Service Delivery Analyst to join us, to help ensure our IT services perform at their best by turning data into meaningful insights, supporting service excellence and driving continuous improvement that enhances the experience of our colleagues and customers. This is an opportunity to make a visible impact by helping services perform more effective and supporting the delivery of great outcomes across the business.

This role will be based out of our B&Q Head Office just outside Southampton, with an expectation of 12 days a month in the office.

What's the job?

Monitor, analyse and report on service performance to ensure agreed service targets are achieved and opportunities for improvement are identified.
Maintain the Service Portfolio and support the ongoing development of the Common Service Data Model (CSDM) framework.
Ensure new and existing services are accurately documented and maintained within the Service Catalogue.
Produce and interpret service performance reports, metrics and trend analysis, providing clear recommendations to stakeholders across the IT community.
Investigate service level breaches, identify root causes and support actions that improve service performance and prevent recurrence.
Support service review meetings by documenting outcomes, tracking actions and contributing to Service Improvement Plans.
Lead and support continuous service improvement initiatives, using customer satisfaction data and collaboration with cross-functional teams to enhance service quality and user experience.

What you'll bring

Experience working within IT Service Management environments.
Experience operating in a multi-vendor IT sourcing environment.
Broad understanding of IT technology and service delivery principles.
Experience building effective relationships and communicating with internal business stakeholders.
Strong analytical skills with the ability to interpret performance data, identify trends and support continuous improvement.

How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.

We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.

What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.

Diversity & Inclusion
Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Interested? Great, apply now and help us to Power the Possible.

#LI-KO1

Apply Now

Refine Your Search

service delivery analyst jobs in romsey, eng

Service Delivery Analyst

Service Desk Analyst

Production Planner

Operations Specialist

Production Planner

IT Service Management Analyst

Transformation Analyst

Analytics Manager - CRM

Head of Planning and Subcontract Manufacturing

Head of Protective Security

Supply Chain Manager

Head of Planning and Subcontract Manufacturing

CSS Field Service Engineer

Subcontracts Manufacturing Manager

Resource Manager

Head of Protective Security

Cyber Software Engineer

Data Analysis and Insight Lead

Senior Business Intelligence Analyst

Business Engagement and Service Improvement Manager

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