Customer experience specialist Work, Jobs in Ross On Wye, Hef (with Salaries)

Customer Experience Specialist
Fenix Outdoor —Hereford
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Work from home
- Employee assistance programme
Quick apply
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Customer Service Manager
AmTrust International —Bishops Cleeve
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
6d
Customer Contact Specialist
Listers —Worcester
- Up to £32,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Employee discount
Web Content Coordinator
Just Go Holidays —Cheltenham
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
- Employee discount
Quick apply
National Account Manager
HSL Compliance Limited —Ross-on-Wye
- £42,500 - £45,000 a year
- Remote
- Travel
- Annual leave
- Sick pay
Quick apply
13d
Retail Performance Manager, Cotswolds Designer Outlet
Cotswolds Designer Outlet —Tewkesbury
- Up to £41,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Supply Chain Senior Specialist
Northrop Grumman —Cheltenham
- £47,400 - £58,000 a year
- Hybrid work
- No degree
- Travel
- Contracts
Head of Paid Media and Social Media
Ecotricity Group Limited —Stroud
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Travel
- Free parking
- Work from home
Quick apply
9d
Machine Operative
elix sourcing solutions —Ross-on-Wye
- Up to £14.02 an hour
- Overtime
- Communication skills
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Store Manager
FlooringSuperstore.com —Cheltenham
- Up to £50,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Sales Advisor
FlooringSuperstore.com —Cheltenham
- Up to £40,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
Appointment Planning & Booking Assistant (Maternity Cover)
CXCS Group Ltd —Kington
- From £27,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Flexitime
Quick apply
3d
Credit Controller and Accounts Receivable Specialist
Safran —Gloucester
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Area support officer
Bardwood —Ross-on-Wye
- £12.71 an hour
- Full-time
- In-person
Quick apply
Sales Executive
WeBuyAnyCar —Hereford
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Director / Managing Director
Rainharvesting Systems Ltd. —Stroud
- £45,000 - £145,000 a year
- Full-time
- Customer service
- System design
- Business development
- Free parking
- Profit sharing
Quick apply
4d
Senior Customer Solutions Specialist
Devon Bay Solutions —Thornbury
- £30,000 a year
- Weekend availability
- Customer service
- Mentoring
- Organisational skills
- Free parking
- Life insurance
Quick apply
10d

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customer experience specialist jobs near ross on wye, hef

Customer Experience Specialist

Fenix Outdoor -
Hereford

Quick apply

Job details

Benefits

Company pension
Employee discount

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Do you thrive on building relationships and exceeding customer expectations? Are you passionate about the outdoors, have a love for the kit, and have a knack for people and sales? If so you are going to love this job!

ABOUT THE ROLE

Trekitt is looking for a motivated and customer-focused individual to join our growing business as a Customer Experience Specialist.

You will be responsible for delivering sound and accurate information and advice to our customers and community. Being on the front line of the business, you will embody our brand's values and work hard to ensure every interaction is a five-star experience.

You will competently use several in house and external resources to distil and deliver accurate information regarding customers orders and the technical aspects of our premium product assortment to maintain our industry leading standard of customer service in our marketplace.

WHAT YOU WILL DO

Answer phone calls, emails, and live chat inquiries from customers in a friendly and professional manner.
Effectively resolve customer inquiries, complaints, and requests across a varied range of mediums in a timely and efficient manner.
Provide accurate and up-to-date information on our stocked products, services, and policies.
Proactively identify customer needs and offer solutions or escalate complex issues to the appropriate team member.
Contribute to a positive team environment, supporting the needs of the team in a personable way.

WHO YOU ARE

Experience – A minimum of a years frontline customer Service experience
Communicator - Excellent written and verbal communication skills with the ability to clearly explain complex information in a concise and easy-to-understand manner quickly and efficiently.
People Person - Outstanding interpersonal skills and a genuine passion for building positive relationships with customers and stakeholders.
Problem Solver – Possessing the mindset and ability to think creatively and deliver the right outcome for the customer and the company.
Organised - Strong organisational skills and the ability to prioritise tasks effectively in a fast-paced environment.
Competent with Technology - A strong grasp of ICT skills, including using Microsoft Office, Zen Desk and POS software
Team Player – Experience and understanding of how a team achieves its goals together.
Live the Outdoors - A passion for the outdoors and a fundamental understanding of customers’ needs of outdoor clothing and equipment (including climbers, mountaineers, backpackers, trekkers, skiers and adventure travellers).

ABOUT TREKITT

We are the UK’s premier outdoor retailer, focused on providing the British outdoor enthusiast with the best kit, service and advice possible. We are ambitious, determined and work tirelessly towards our objective, to be the best at what we do. This attitude has led us to be a fun and motivated workplace, with a committed and productive mindset shared amongst our teams and the business.

WHAT WE CAN OFFER YOU

A competitive salary commensurate with experience, pension, staff discount scheme and flexible working schemes including home working.

We operate an open and friendly company with a relaxed culture and dress code in a comfortable environment, but we all work very hard to get the job done.

Quick apply

Refine Your Search

customer experience specialist jobs in ross on wye, hef

Customer Experience Specialist

Business Development Manager (IT)

1st Line Team Leader

Customer Service Manager

Customer Contact Specialist

Web Content Coordinator

National Account Manager

Retail Performance Manager, Cotswolds Designer Outlet

Supply Chain Senior Specialist

Head of Paid Media and Social Media

Machine Operative

1st Line Engineer

Store Manager

Sales Advisor

Appointment Planning & Booking Assistant (Maternity Cover)

Credit Controller and Accounts Receivable Specialist

Area support officer

Sales Executive

Director / Managing Director

Senior Customer Solutions Specialist

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