Customer support & client services managers Work, Jobs in Rossendale, Lan (with Salaries)

Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
4d
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
14d
Head of Client Account Management
Let Property —Salford
- From £55,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Referral programme
Quick apply
12d
Customer Success Team Leader - Mercedes Benz
LSH Auto —Stockport
- £51,600 a year
- Customer service
- Leadership
- Communication skills
- Referral programme
Quick apply
Customer Service Team Leader
Panaz Ltd —Burnley
- Full-time
- CRM software
- Contracts
- Leadership
- Referral programme
- Sick pay
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
11d
Call Handler Team Leader
Lancashire and South Cumbria NHS Foundation Trust —Accrington
- £28,392 - £31,157 a year
- Full-time
- Business
- Negotiation
4d
Contact Centre Team Manager
First Choice Homes Oldham —Oldham
- £42,795 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Customer Service Team Lead
JaJa Finance Ltd —Manchester
- £41,000 a year
- Full-time
- Hybrid work
- First Aid Certification
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
5d
Customer Services Team Leader
Aire Valley Consultancy Limited —Shipley
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
18h
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Customer Service / Call Centre Manager
Jap Parts Europe LTD —Manchester
- £24,420 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
5d
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
4d
Service Centre Supervisor
Culligan UK limited —Haydock
- £29,484 - £31,200 a year
- Full-time
- Data analysis skills
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Experience People Lead - Melio
Xero —Manchester
- Full-time
- Hybrid work
- Leadership
Aftersales Team Leader
BCA —Manchester
- £15.11 an hour
- Monday to Friday
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager (CSM)
Hardichymax Global Ltd —Eccles
- £35,300 - £36,000 a year
- Full-time
- Customer service
- Analysis skills
- Supervising experience
Quick apply
14d
Field Service Team Manager
Innserve Ltd —Bury
- £38,900 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- Data analysis skills
- Health & wellbeing programme
- Work from home
Quick apply
5d

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customer support & client services managers jobs near rossendale, lan

Customer Services Manager

Assured Solutions Communications (ASC) Ltd
Preston

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
4 days ago

Benefits

On-site parking

Qualifications

Spanish
Management
Customer service
English
Analysis skills
Supervising experience
Organisational skills
Telecommunication
Customer support
Leadership
Communication skills

Full job description

Job Summary

We are a telecommunications provider based in Preston. We are seeking an experienced and dynamic Customer Services Manager to lead our customer support team. The successful candidate will be responsible for overseeing daily operations, ensuring exceptional service delivery, and fostering a positive environment for both clients and staff, a strong leadership and communication skills, are essential for this role. The ideal applicant will possess proven management experience, excellent analysis skills, and the ability to supervise and motivate a diverse team, we are seeking candidates with a telecommunications back ground.

Responsibilities

Lead and manage the customer service team to ensure high standards of service are maintained across all channels.
Develop and implement strategies to improve customer satisfaction and operational efficiency.
Analyse customer feedback and service metrics to identify areas for improvement.
Supervise daily operations, including handling escalated issues and resolving complex customer complaints.
Provide training, coaching, and support to team members to enhance their performance.
Foster a positive team environment that promotes professional development and teamwork.
Coordinate with other departments to ensure seamless service delivery.
Prepare reports on team performance, customer satisfaction levels, and operational challenges.
Ensure compliance with company policies and industry regulations.

Qualifications

Proven management or supervisory experience within a customer service environment.
Strong leadership skills with the ability to motivate and develop staff.
Excellent communication skills in both English and Spanish.
Analytical mindset with strong problem-solving abilities.
Demonstrated ability to manage multiple priorities effectively.
Exceptional organisational skills with attention to detail.
Ability to work under pressure in a fast-paced environment. This role offers an exciting opportunity for a dedicated professional eager to lead a vibrant customer service team while contributing significantly to organisational success. We value proactive individuals who excel in communication, analysis, and management within diverse environments.

Pay: £30,000.00-£35,000.00 per year

Benefits:

On-site parking

Experience:

Telecommunication: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in rossendale, lan

Customer Services Manager

Helpdesk Manager

Head of Client Account Management

Customer Success Team Leader - Mercedes Benz

Customer Service Team Leader

Customer Service Manager X2

Call Handler Team Leader

Contact Centre Team Manager

Sales & Loyalty Team Leader

Contact Centre Team Leader

Customer Service Team Lead

Customer Services Team Leader

Customer Service Manager

Customer Service / Call Centre Manager

Commercial Support Manager

Service Centre Supervisor

Customer Experience People Lead - Melio

Aftersales Team Leader

Customer Service Manager (CSM)

Field Service Team Manager

I want to receive the latest job alerts for customer support & client services managers in rossendale, lan

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