Customer experience leader Work, Jobs in Rotherham, Syk (with Salaries)

Emergency Call Centre Agent
SoloProtect Ltd —Sheffield
- £27,022 - £29,724 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Success Executive
Paragon Scotland Limited —Doncaster
- From £26,508 a year
- Full-time
- Bilingual
- Spanish
- English
- Free parking
- Store discount
Quick apply
Customer Service Team Leader
Leger Shearings Group —Rotherham
- £32,000 a year
- Weekend availability
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
1d
Graduate Management Trainee
Concept System Solutions Ltd —Sheffield
- £28,420.00 - £30,642.41 a year
- Full-time
- Hospitality
- Management
- Sales
- Profit sharing
- Referral programme
Quick apply
10d
Head of Landside & Customer Experience
Doncaster City Council —Sheffield
- £72,379 - £78,160 a year
- Full-time
- Analysis skills
- Driving
- IT
- Relocation assistance
- Annual leave
In Home Sales Demonstrator
Harvey Water Softeners —Sheffield
- £50,000 - £95,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
General Manager
Urban Fresh Burgers & Fries —Sheffield
- £37,000 - £40,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Store discount
Quick apply
Patient Bookings Team
Space Dental —Wakefield
- From £30,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
- Store discount
Quick apply
10d
Housing Assistant
Rotherham Metropolitan Borough Council —Rotherham
- £26,340 - £26,472 a year
- Part-time
- Customer service
2d
Soft Play Team Member
Pub & Carvery - BRA_204 —Rotherham
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Deputy Manager Stradivarius
INDITEX —Sheffield
- Full-time
- Leadership
- Employee discount
Quick apply
Retail Merchandiser
eXPD8 —Sheffield
- £12.71 an hour
- Part-time
- Merchandising
- Communication skills
- Referral programme
EAP Support Co-Ordinator
Optima Health —Sheffield
- £25,772.89 a year
- Full-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Paid training
- Annual leave
17h
Customer Service Advisor
The Sheffield College —Sheffield
- £26,570 a year
- Full-time
- Free parking
- Annual leave
Inbound Waste Sales Specialist
Safetykleen —Dinnington
- £28,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
3d
Shift Manager
Wingstop UK - Sheffield Meadowhall —Sheffield
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
Retail Assistant - M&S
Compass Group —Rotherham
- £12.75 an hour
- Communication skills
International Business Development Executive
Tes Global —Sheffield
- Up to £35,000 a year
- Full-time
- Sales
- Communication skills
- School
Quick apply
11d
Depot Manager
Blok N Mesh —Barnsley
- £18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply

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customer experience leader jobs near rotherham, syk

Emergency Call Centre Agent

SoloProtect Ltd
Sheffield

Quick apply

Job details

Full-time
£27,022 - £29,724 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Referral programme
On-site parking

Qualifications

Customer service
English
Data entry
Phone etiquette
Communication skills

Full job description

Are you looking to join a company where people are at the heart of its mission? This could be a perfect opportunity!

SoloProtect is a global market leader in providing 24/7 workforce protection solutions.

Reporting to the Alarm Receiving Center (ARC) Manager, you will be responsible for handling alarms. This is an incredibly dynamic service that offers protection to over 30 thousand lone workers, nationwide. You will be trained and expected to manage different activations of alarms varying from false to genuine situations such as assaults, robberies and medical incidents.

What the job involves

You will be the first point of contact when an alarm activation is received from a customer. You will need to deal with the alarms in a calm and timely manner and take action to make sure our customers are safe and secure. The role will involve the following responsibilities:

Risk assessing emergency situations and escalating if required
Liaising with emergency services
Answering incoming phone calls to the alarm receiving centre
Monitor site security of SoloProtect
Communicating with customer key contacts regarding their alarms
Participating in departmental administrative duties when needed
Working towards quarterly objectives set by line management
Monitoring customer alarms in the queue
Prepare reports on behalf of customers

What training is offered?

When you join SoloProtect we will give you a six-week intensive training course to make sure you have all the knowledge and experience you need to perform your job role to the high standards our customers expect. Ongoing training will take place throughout your career, making sure you are up to date on all new procedures and policies within the alarm monitoring sector.

Working hours

Monday - Thursday 10:00am to 18:30pm

Friday 10:40am to 18:30pm

Hours per week – 38.5 hours

What skills would I need?

Customer service skills
Effective verbal and written communication skills
Accuracy and attention to detail
Listening skills
Ability to work under pressure
Confidence with Microsoft Package

What we offer

Competitive salary
Performance bonus
Enhanced annual leave
Ongoing training
Access to private healthcare
Employee Assistance Programme
Pension scheme
Bike to work scheme
Refer a friend scheme
Modern office
Free secure parking

Additional Information

Due to industry standards, all successful applicants will be vetted in accordance with BS7858

About SoloProtect

SoloProtect has been a market leader in personal safety technology since 2003, with huge experience as a lone worker device manufacturer, mobile app developer, monitoring centre operator, and safety solution provider. We deliver industry-leading service to employers in 14 countries and our safety devices are used and trusted by over 320,000 lone workers across the private, public and third sectors.

Dedicated to diversity

At SoloProtect we believe different ideas, perspectives and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.

Applicant Privacy Notice

When applying for a role with SoloProtect, the information you provide will be used for the recruitment process only. Please visit our Job Applicant Privacy Notice for more information: https://www.soloprotect.com/uk/about/careers/

Job Type: Full-time

Pay: £27,022.00-£29,724.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme

Experience:

customer service, corporate or academic: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in rotherham, syk

Emergency Call Centre Agent

Customer Success Executive

Customer Service Team Leader

Graduate Management Trainee

Head of Landside & Customer Experience

In Home Sales Demonstrator

General Manager

Patient Bookings Team

Housing Assistant

Soft Play Team Member

Deputy Manager Stradivarius

Retail Merchandiser

EAP Support Co-Ordinator

Customer Service Advisor

Inbound Waste Sales Specialist

Shift Manager

Retail Assistant - M&S

International Business Development Executive

Depot Manager

Multichannel Cx Agent

I want to receive the latest job alerts for customer experience leader in rotherham, syk

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