Service delivery manager Work, Jobs in Rotherham, Syk (with Salaries)

Service Delivery Manager
Pullman Fleet Services —Rotherham
- £50,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
12d
Project Delivery Manager
Sheffield Hallam University —Sheffield
- £39,906 - £44,746 a year
- Full-time
- University
Home Manager
Achieve together —Mexborough
- £37,000 - £40,000 a year
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
Deputy Manager
Illuminate Care Group —Doncaster
- £34,000 - £38,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
6d
Project and Service Delivery Engineer
OLS Ltd —Doncaster
- Up to £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
Service Manager, MASH
Rotherham Metropolitan Borough Council —Rotherham
- £66,284 - £70,785 a year
- Full-time
- Leadership
6d
Shift Manager
Greggs —Sheffield
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
11d
Programme Manager
Veriano Community & Enterprise Services Ltd —Sheffield
- £33,041.22 - £77,201.61 a year
- Full-time
- Analysis skills
- Project management
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
9h
Junior Service Delivery Manager
Ericsson —Sheffield
- Computer Science
- Engineering
- English
Service Manager - 12 Month FTC
Eden Futures —Rotherham
- £32,800 a year
- Annual leave
- Referral programme
7d
Warehouse Shift Manager - Nights
Lineage Logistics —Bilsthorpe
- Up to £48,000 a year
- Full-time
- Management
- Organisational skills
- Warehouse experience
- Free parking
- Annual leave
Quick apply
Service Manager
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
6d
Training & Development Manager
Santa Angela Education & Learning Services Ltd —Sheffield
- £4,800 - £6,500 a month
- Full-time
- Supervising experience
- Project management
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
8h
Night Team Leader - Learning Disabilities
Progressive Care —Sheffield
- £15.21 - £17.37 an hour
- Full-time
- Supervising experience
- In-person
- Care plans
Quick apply
6d
Support Manager
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
- Temporary
- Supervising experience
- Team management
- IT
12d
Sales Office Manager
Keyline —Rotherham
- Full-time
- Customer service
- Leadership
- Employee discount
12d
Sales Assistant
United Carpets —Mexborough
- Up to £27,000 a year
- Part-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
9d
HR Business Partner
Exemplar Health Care Services Limited —Sheffield
- £59,500 a year
- Full-time
- Human resources
Quick apply
Shift Operations Manager
Magnavale Ltd —Chesterfield
- From £40,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Customer Service Manager
Morrisons —Sheffield
- Hospitality
- Team management
- Employee discount
Quick apply

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service delivery manager jobs near rotherham, syk

Service Delivery Manager

Pullman Fleet Services -
Rotherham

Quick apply

Job details

Full-time
£50,000 a year
12 days ago

Benefits

Company car
Cycle to work scheme
Employee discount
Referral programme

Qualifications

Driving Licence
Operations management
Communication skills

Full job description

Pullman is a leading provider of HGV maintenance and repair services, trusted by the UK’s largest commercial fleet operators for over 30 years.

We are proud to offer a comprehensive range of fleet solutions, including servicing, repairs, compliance management, and emergency support, ensuring vehicles stay on the road and businesses keep moving.

We’re a service partner for a market leading transport refrigeration specialist in addition to the VMU business.

Job Overview

This is an exciting opportunity for a Service Delivery Manager to join our team, with full accountability for retail performance growth, Carrier delivery and the VMU operation in Maltby. The role will be responsible for leading the team, controlling costs, delivering operational KPIs and building strong customer relationships to support sustainable service and commercial performance.

Hours: Monday to Friday – 8am – 5pm (but must be flexible due to business needs)

Salary: £50,000 + car or car allowance

Responsibilities:

Ensure that all employees and contractors operate in line with our safe systems of work, and all legislative and H&S processes are followed.
Take full operational accountability for the Maltby VMU and Carrier transport refrigeration operation, ensuring service, compliance, cost and customer requirements are consistently achieved.
Own and drive retail performance, with a clear focus on growth, revenue opportunities, margin improvement and customer retention.
Lead, coach and develop the Maltby service, admin and team of engineers, ensuring clear priorities, strong engagement, effective communication and high standards of performance.
Manage people matters fairly and consistently, including challenging poor performance, supporting attendance improvement and addressing conduct or misconduct issues where necessary in line with company procedures.
Setting the standards of compliance, behaviours and work ethics that place the customer at the heart of everything we do.
Build and maintain strong customer and stakeholder relationships, acting as the key service delivery contact for Maltby and ensuring customer expectations are understood, managed and delivered.
Control operating costs and use performance data to improve productivity, reduce waste, increase asset availability and deliver against financial expectations.
Oversee stock control and stock management processes, ensuring parts availability, accurate inventory records, effective stock rotation and appropriate cost control, including accountability for the annual stock count process.
Set, monitor and deliver operational KPIs across safety, compliance, service delivery, productivity, cost, quality and customer satisfaction.
Ensure engineers are processing jobs in line with system expectations, with accurate updates, timely progression and completion within expected timescales.
Drive operational excellence against Company standards reducing operating cost, improving efficiencies, identifying, developing and sharing best practice across the network.
Create and implement plans to drive improved engagement, communication and performance across the Maltby VMU and Carrier teams.

What you’ve got

Refrigeration/ HGV background preferred but not essential
Experience of service delivery, workshop, VMU or transport operations management.
Experience of managing operational teams, including administration colleagues and engineers, with the ability to motivate, coach, challenge poor performance and manage absence or conduct matters appropriately.
Experience of delivering high levels of quality, service and customer KPI performance in a fast-paced operational environment.
Commercial acumen and the ability to identify and implement improvement opportunities.
Sound knowledge of H&S fundamentals in workshops and transport/vehicle compliance legislation.
Analytical, problem solver and results driven.
Ability to travel to other sites within the UK as needed; a company car or car allowance is provided.
Full UK Driving Licence.

Benefits:

Opportunity to join a growing organisation
Car allowance
£1000 refer a friend scheme
Retail discounts
Cycle to Work Scheme
Medical benefits
Life assurance
24/7 employee support service
Ongoing reward and recognition schemes

Pullman recognise Equity, Diversity & Inclusion as a key part of our People Strategy. We welcome applications from all suitable qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.

Job Type: Full-time

Pay: £50,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in rotherham, syk

Service Delivery Manager

Project Delivery Manager

Home Manager

Deputy Manager

Project and Service Delivery Engineer

Service Manager, MASH

Shift Manager

Programme Manager

Junior Service Delivery Manager

Service Manager - 12 Month FTC

Warehouse Shift Manager - Nights

Service Manager

Training & Development Manager

Night Team Leader - Learning Disabilities

Support Manager

Sales Office Manager

Sales Assistant

HR Business Partner

Shift Operations Manager

Customer Service Manager

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